Suburban Chrysler Dodge Jeep Ram of Farmington Hills

I Had a Great experience Rofeal helped me out everything went very smoothly high recommend went very smoothly high recommend More

Rofeal Miller is the best, thanks so much. He did what needed to be done to make sure I was happy. Very personal I wish I could give 1000 stars. He did what needed to be done to make sure I was happy. Very personal I wish I could give 1000 stars. More

Great experience. 25 year GM customer and I'm officially happy I made the change. 25 year GM customer and I'm officially happy I made the change. More

Eric Jeter was fantastic to work with on my new lease! Very communicative every step of the way, made the process easy for me during my work week, and truly went the extra mile to make sure my experience Very communicative every step of the way, made the process easy for me during my work week, and truly went the extra mile to make sure my experience was nothing short of wonderful. Thank you Eric & the Suburban CDJR Team! More

John was amazing. Got declined for the same car from different dealers but John made it happen. Walk in and out of there same day only took about an hour. Service was Got declined for the same car from different dealers but John made it happen. Walk in and out of there same day only took about an hour. Service was amazing will definitely go to him for more vehicles in the future. More

Will never buy a car from here again! !!! I purchased a brand new wagonner l in May of 2023. I’ve only had the vechile 18 months. Only 29,000 miles. Out of nowhere it fully overheated whil !!! I purchased a brand new wagonner l in May of 2023. I’ve only had the vechile 18 months. Only 29,000 miles. Out of nowhere it fully overheated while I was on the freeway. I pulled off to a gas station and tried contacting the dealer a full day. They refused to answer. My car was towed in Plymouth and brought to impound in Redford. We were given $1,000 impound bill- none of which the dealer took responsibility for. I only was able to get into contact with the dealer the next day by repeatedly calling the sales department. Service would not return any calls. I brought my car in by physically driving it myself to service. They gave me a grand Cherokee for a rental. They called 2 days later to pick up. They thought it was an error code of an update that needed done. They didn’t check oil, thermostat, radiator, or head gasket. My wife picked up and it proceeded to again overheat on the freeway, We brought it back and all we received were excuses of shotty work. We left it to once again be repaired. They said they no longer had any rental cars for us until i threw a fit. The rep did give me attitude and said there weren’t any. All they could end up giving is to use was a compass. What an insult to buy a brand new $80k vechile to be provided a compass to rent, completely unacceptable!!!! We have tried to contact the general manager here several times, were promised by employees he would call but he never has. Just fully brushed everything under the rug! Will absolutely never buy another trash Jeep product again and will never buy another car from here again! $80,000 down the drain!!!! If you want horrible service and trash quality cars buy from here!!!!!! More

Quick & easy got my Grand Cherokee in a few hours, gave me no trouble, will get my next car from him me no trouble, will get my next car from him More

Dennis was nothing short of awesome! I called and he picked up right away and got me into their last 2023 dodge charger hellcat widebody very very quickly. Financing was very quick as we I called and he picked up right away and got me into their last 2023 dodge charger hellcat widebody very very quickly. Financing was very quick as well approved within an hour! I would definitely go back to Dennis for my new CDJR purchase. More

Cassell was great trying to help us find a vehicle for our daughter!! Door broke our daughter!! Door broke More

Our experience with this dealership was great. From the moment we walked in the door, we was greeted with a smile and a hello by a very kind lady sitting at the desk at the entrance, as if our pre From the moment we walked in the door, we was greeted with a smile and a hello by a very kind lady sitting at the desk at the entrance, as if our presence was important. We were referred to Mr. Castle, Henry, by our son who spoke very highly of him when he purchased a car with him. Mr. Castle was very knowledgeable, patient, and professional with us. We told him that we was looking for a car for our daughters birthday. He showed us different cars and answered our questions. The service was great and he stood behind his words when he said that he would get us a second key because at the time of purchase there was only one key available. While we were waiting for our turn to complete our paperwork, I was going to my car to find something to eat, I was stopped and offered food from the lunch they had ordered. I am very big on customer service I give great customer service and I expect good customer service, Our experience was positive I have already recommended Mr. Castle to a friend when she’s ready to make her purchase. More