Suburban Chrysler Dodge Jeep Ram of Farmington Hills

I bought a Jeep back in April.   I'm out of state.  They gave me 2 month temporary tags.  However, they never sent me the temporary title I need to register and get plates in my sta   I'm out of state.  They gave me 2 month temporary tags.  However, they never sent me the temporary title I need to register and get plates in my state.  My temporary tags expired 14 days ago.  I've called Kenny no less than 100 times trying to get them to send me the proper paperwork.  Kenny tells me it's a third party's problem.  That's when Kenny actually takes my call or returns my call.  Half the time, no one at the dealership answers the phone.  Took 3 days for Rob Love, the GM to call me back, after I left 5 messages. I do not recommend this dealership to anyone.  The customer service is terrible. I'm lucky to talk to someone at the dealership once a day trying to get an update on where my title is. More

The dealership and everyone have been excellent. 10 out of 10. I highly recommend suburban jeep 10 out of 10. I highly recommend suburban jeep More

I've been working with Rofeal Miller for years—he's my go-to guy when it comes to anything car-related, and he never disappoints. From the very first experience to the most recent, Rofeal consistently del go-to guy when it comes to anything car-related, and he never disappoints. From the very first experience to the most recent, Rofeal consistently delivers a top-tier experience rooted in honesty, effort, and quality. With 22 years of industry knowledge, he brings a level of expertise and professionalism that’s hard to find. What sets Rofeal apart is his genuine care for his clients. He listens, understands your needs, and goes the extra mile every single time. I’ve recommended him to family and friends over the years, and the feedback is always the same: exceptional service and a smooth, stress-free car buying experience. If you're looking for someone who knows the business inside and out and truly has your best interest at heart, Rofeal Miller at Suburban Chrysler in Farmington Hills MI is the person to see. You won’t find better. More

John was terrific! !! Answered all our questions and took us through the process without any questions left unanswered. PLUS he sold us a really great car. Will be co !! Answered all our questions and took us through the process without any questions left unanswered. PLUS he sold us a really great car. Will be coming back..Mary Martin More

Rofeal and Heymah was great! Heymahs social media presence is so heavy! She convinced me Heymahs social media presence is so heavy! She convinced me More

We had a great experience here. John Xia is a great guy, very personable, no pressure, just what you want in a car salesman. Highly recommend! John Xia is a great guy, very personable, no pressure, just what you want in a car salesman. Highly recommend! More

Walked in not knowing what was going to happen, Hannah, and Rifeal was amazing, working with them made my experience so much better walked in thinking I wasn’t going to walk out with a car, but working wit and Rifeal was amazing, working with them made my experience so much better walked in thinking I wasn’t going to walk out with a car, but working with the both of them I got a car today thank you thank you top tear in my book I highly recommend them especially if you have challenged credit More

Rofeal is the best! !!! From the moment I walked in, Rofeal was friendly, professional, and genuinely interested in helping me find the right car—not just making a sale. !!! From the moment I walked in, Rofeal was friendly, professional, and genuinely interested in helping me find the right car—not just making a sale. They listened carefully to what I was looking for, asked thoughtful questions, and never once made me feel pressured. More

John made us believe in dealerships again. He was excellent: knowledgeable; efficient; helpful and friendly. He didn’t pressure us and he followed-through on all of our questions and requests. He was excellent: knowledgeable; efficient; helpful and friendly. He didn’t pressure us and he followed-through on all of our questions and requests. He also assisted us after the sale when I needed some minor troubleshooting. It was great to finally have a dealership experience where we felt comfortable and assured that we were purchasing a good vehicle by a business that upholds its word. John has earned several industry recognition awards and it shows. He’s a very good salesman/product educator. More

Rofeal worked so hard to get me a vehicle. I was in a very difficult predicament with an active bankruptcy. He jumped through so many hoops for me, and finally I was able to walk out with a ve I was in a very difficult predicament with an active bankruptcy. He jumped through so many hoops for me, and finally I was able to walk out with a vehicle. He was professional, kind and knowledgeable. 10/10 I would highly recommend!! More