Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor

Incredible Experience. I typically do not leave reviews, but in this case, I feel like I have to. Jennifer (the used car manager not a salesperson) took time to personally I typically do not leave reviews, but in this case, I feel like I have to. Jennifer (the used car manager not a salesperson) took time to personally work through the purchase experience with me and make sure everything was the way it needed to be! John was also great at keeping me company while I was waiting. Thanks Again, Brian More

The people were very friendly and helpful, they even stayed late to help me. Although a disagreement over a key fob was hard to get over. stayed late to help me. Although a disagreement over a key fob was hard to get over. More

Scott has been fantastic, going above and beyond! I had mechanical issues shortly after purchasing my jeep. Scott replied in a timely manner with the warranty information I need to get the vehicle fi I had mechanical issues shortly after purchasing my jeep. Scott replied in a timely manner with the warranty information I need to get the vehicle fixed locally (I live 3hrs north of the dealership). Unfortunately, my local repair shop (also a Chrysler dealership) could not diagnose the issue, wanted to charge an exorbitant amount ($4,700) for what they "thought" was wrong, and refused to utilize my warranty coverage towards the 4hrs of diagnostic time. Scott worked with the warranty company to not only cover the cost of repairs (only $500) and got reimbursement for what I was charged by my local repair shop. In addition, he had my vehicle delivered back to me once the repairs were complete. I highly recommend this dealership for all your purchases and unfortunate repairs. Everyone there is friendly, helpful, and acted professionally. Definitely worth the drive for quality service and peace of mind if things go wrong. More

They had the cars unwanted to see. They were knowledgable, Nd helped me figure out what I wanted. They were knowledgable, Nd helped me figure out what I wanted. More

I received immediate responses and was connected with Tina. Communication was great and a plan was established! Tina. Communication was great and a plan was established! More

Good people. Easy to deal with, wasn't pushy at all. Honest about what to expect, what payments would realistically be. Made recommendations about what they have Easy to deal with, wasn't pushy at all. Honest about what to expect, what payments would realistically be. Made recommendations about what they have seen people wish they would have added but never pushed. They acually call you back when they say they will to give you an answer. More

Zachary, the finance manager was extremely personable and efficient. He got us a great rate and answered all of our questions. He made our purchase easy and fun. Highly recommend. efficient. He got us a great rate and answered all of our questions. He made our purchase easy and fun. Highly recommend. More

Zack made the Experience Great , Respected my Time and Gave me Option that worked best for my Budget Gave me Option that worked best for my Budget More

Signed and Agreed to buy a used Jeep on a Friday night if they were able to get an extra $1000 for our trade. Manager Said that they would try and get more for our trade on Monday. Hadn’t heard from the sale they were able to get an extra $1000 for our trade. Manager Said that they would try and get more for our trade on Monday. Hadn’t heard from the sales person on Monday so I texted him and said they sold the Jeep on Saturday. Told me that just because I signed saying I would buy it didn’t matter because they don’t hold vehicles. Never asked for a deposit or told us that it wouldn’t be held. Beyond upset. We had Set up insurance and financing already. Drove over an hour down there twice to look at it. More

Tina was very helpful in finding us the best Jeep at the best price. Could not be happier! best price. Could not be happier! More