Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor

Sean is very kind and provides an excellent service, we left very grateful for his attention and his good work both as a professional and as a person. left very grateful for his attention and his good work both as a professional and as a person. More

Very nice staff. Nice dealership. Placed my order on my 2022 Rubicon Wrangler effortlessly and at a very Fair price. Nice dealership. Placed my order on my 2022 Rubicon Wrangler effortlessly and at a very Fair price. More

They made the process very easy, even as an out of state buyer. Tina was amazing and was able to go above and beyond to make the purchase happen in a timeframe that worked for us. buyer. Tina was amazing and was able to go above and beyond to make the purchase happen in a timeframe that worked for us. More

When I called in about possibly fixing my existing key FOBs, as well as making a new key FOB, Chris Graham enthusiastically explained what he could do. We both knew that once a FOB has degraded, it l key FOBs, as well as making a new key FOB, Chris Graham enthusiastically explained what he could do. We both knew that once a FOB has degraded, it likely won’t stay fixed permanently, but has use as a backup, without guarantees. While the new FOB was being configured, Chris dismantled, repositioned the slipped contacts within, then reassembled, five FOBs, including 3 cheap aftermarket ones. He improved two and determined two were useless. He did all this before others had completed the new FOB. He was happy to do it even though there could be no charge for it. The best part is that he was so focused, explanative, even instructive, and always enthusiastic. John Briegel More

The dealership was clean an orderly. Not counting my time for a test drive and examine the car, it took 3 hours to complete a previously negotiated deal. Way to long. Additionally, the v Not counting my time for a test drive and examine the car, it took 3 hours to complete a previously negotiated deal. Way to long. Additionally, the vehicle detailing was poorly done. Not much more than an exterior was. More

IF there were no complications with your repair or service process, than I can understand why there was a decent rating on the level of service from this group; however, beware that if there is deeper service process, than I can understand why there was a decent rating on the level of service from this group; however, beware that if there is deeper issue, this dealership will get defensive and not go the extra step to hep you get the problem resolved... it becomes the customer's problem. More

Every time I call the dealership La'Shyra is friendly and helpful. Never had a bad experience. helpful. Never had a bad experience. More

I had to take the wrangler in for service; I hate to be without a vehicle. Sean was easy to work with and kept me informed as to the status of the vehicle. All this while navigating the largest snow fall o without a vehicle. Sean was easy to work with and kept me informed as to the status of the vehicle. All this while navigating the largest snow fall of the season, broken garage doors, and me an inpatient customer that wanted my vehicle back. Travis K. in service assisted in getting me checked out and a shout out to Ashley from sales. Thank you all for making my experiences with Suburban positive ones. More

Sean Kettlewell has been great to work with when servicing our Jeeps. Currently it has only been routine scheduled maintenance. servicing our Jeeps. Currently it has only been routine scheduled maintenance. More