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Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor

Ann Arbor, MI

4.3
959 Reviews

3900 Jackson Rd

Ann Arbor, MI

48103

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959 Reviews of Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor

March 21, 2023

Have been unable to resolve non functioning of the TTPMS system purchased for towing of my fifthwheel rv. Service department has not been able to get help to pair truck to rv. Software issue not of great im More

by j.orlowski2012
Recommend Dealer
Yes
Employees Worked With
Ryan Enderes, Chris Graham, Scott Greene
Mar 21, 2023 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Judith, when last we talked on 3/8, I was working on getting the money for the Trailer Tire Pressure Monitoring System back from Chrysler. I did say this claim may take up to 30 days. It has only been 13 days. I am confident Chrysler will refund you for the system so you can install the aftermarket system as planned. Please call me 734-800-7901

Mar 22, 2023 -

j.orlowski2012 responded

Scott, Must have misunderstood. Thought you said you would check into getting the softwear to function. Your other option was a buyback of our truck. Would reimbursement include the cost of installing two sets of sensors at Discount Tire, $88 each time,? I will call you today .

March 09, 2023

Had a great experience, Great service, and Jennifer went above & beyond on finding me the perfect car. More

by Dillonmayse734
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Simons
Mar 12, 2023 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Chrysler Dodge Jeep Ram of Ann Arbor! If you have any further questions, please give us a call. We're always happy to help!

March 06, 2023

Just bought a new jeep compass and Scott was great! He was very helpful and really appreciated his communication during the process. he made everything super easy MO More

by mosoofi1981
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Bryant, Scott Greene
Mar 08, 2023 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Hi, thank you so much for your positive comments about Suburban Chrysler Dodge Jeep Ram of Ann Arbor! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 25, 2023

Kenneth M Javor Best Sales Man outgoing willing to work With You 734- 800-7836 More

by Theresa Humphrey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Javor, Aric Minney
Mar 01, 2023 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Theresa, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Chrysler Dodge Jeep Ram of Ann Arbor! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 12, 2023

Before I came to this dealership I was pulling my hair out. I met Kenneth Javier and Aric. All headaches was gone. Today it’s all over. More

by MspattyenterpriseMs Patty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Javor, Aric Minney, Jennifer Simons
Feb 14, 2023 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Chrysler Dodge Jeep Ram of Ann Arbor! We hope you have a great day!

January 19, 2023

I really don't think you want my experience shared with your customers. Or anyone else for that matter. C. Smith More

by csmith85
Recommend Dealer
No
Employees Worked With
Tison Miller
Jan 19, 2023 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Tison no longer works with the company but please feel free to contact Jennifer Simons @734-800-7892 or she can be emailed at JenniferSimons@lithia.com

January 07, 2023

Andy was very helpful! He made sure that the test driving was easy and pleasant experience More

by Borbiev
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andy Branham
Jan 10, 2023 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Hi, we're happy you found our staff to be so supportive during your experience here at Suburban Chrysler Dodge Jeep Ram of Ann Arbor. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 12, 2022

Gregory Campbell did a really good job with my vehicle purchasing process! it was smooth and a very nice experience. I would definitely recommend purchasing here, and I will be sending my friends and fami More

by Trustandbelieve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Campbell
Dec 14, 2022 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Suburban Chrysler Dodge Jeep Ram of Ann Arbor

December 12, 2022

Gregory Campbell had very informative service and thoroughly helped me throughout the entire process! He checked in on me during each step, even while dealing with the other departments. He led me to More

by Helga Jistov
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Campbell
Dec 14, 2022 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Hi Helga Jistov, thank you so much for your positive comments about Suburban Chrysler Dodge Jeep Ram of Ann Arbor! Thank you, and have a fantastic day!

November 16, 2022

Chris the service manager took my concerns to the Store Manager and they completely took care of my concerns...I will be back for all of my maintenance issues. Thanks Robert More

by Robert Coman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Graham, Scott Greene
Nov 22, 2022 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Thank you so much again for your feedback! We hope you have a great day!

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