Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor

Service for Chrysler Dart 200 I have a corporate leased vehicle which needed a tire and rim replacement. During my first visit, I was given incorrect information which lead to a v I have a corporate leased vehicle which needed a tire and rim replacement. During my first visit, I was given incorrect information which lead to a very confusing situation. However, when I returned, Jame Boyer helped to sort out the entire problem. Jamie provided excellent customer service, arranged for rental car transportation, and went above-and-beyond to help correct the misunderstanding. More

We've been buying cars from Rick since 1989. We've purchased over 20 cars in that time span and Rick has gotten us a great deal every time. He has put us in the correct car for our needs often t We've purchased over 20 cars in that time span and Rick has gotten us a great deal every time. He has put us in the correct car for our needs often times sacrificing a higher end product for one that was more practical for us. He's very knowledgeable, gives us solid advice and coaches us when to trade in or when to wait for a better market. He is a wonderful honest, conscientious person and a true friend. We selfishly hope he will be with the dealership for many more years. We love the Chrysler products and have stayed with the dealership even though we've moved 55 miles away from Ann Arbor. More

I not only purchased my 2004 Jeep from Suburban Chrysler/Jeep in Ann Arbor back in 2004, but also have had it serviced there for the past several years. The quality of work done by the technician Chrysler/Jeep in Ann Arbor back in 2004, but also have had it serviced there for the past several years. The quality of work done by the technicians/mechanics is "excellent" in my book. The reason for my long association with Suburban is due to one of your service personnel named ILAR. I know if I have any service repairs/issues I can always depend on Ilar to resolve them. He is a perfect "gentleman" among other qualities of being patient, kind, courteous and above all he knows his vehicles. He is one who takes his position very serious and deserves a high amount of praise for a "Job well done". "Thank You" Ilar. You are the Best. Theresa W More

I selected this dealership based on a friends recommendation. I was going through some difficult things at the time I needed a new vehicle and it was next to impossible to really shop around the recommendation. I was going through some difficult things at the time I needed a new vehicle and it was next to impossible to really shop around the way I should have. So...I used the recommendation and called Jason. He was very good at following up with me and making some suggestions. I shopped online, found several vehicles I was interested in and Paul worked with the highest price for financing. Yes, "bruised credit" isn't fun, but when you have people dedicated to making things happen, it all works out in the end. Paul even provided information on reviewing interest rate after so many months and other valuable tips. The best part was Jason and his willingness to make sure I could get to the dealership - even if it meant driving 45 mins away to get me, in inclement weather. I hate making large purchases, but this was one of the easiest visits to a dealership I have had in a very very long time. Thank you Jason and Paul! More

This dealership when out of the way to get us what we wanted and for the price we wanted to pay. When we went to pick up our new Jeep the service was outstanding and they even were able to get us a bett wanted and for the price we wanted to pay. When we went to pick up our new Jeep the service was outstanding and they even were able to get us a better APR % which was a bonus. In the future I would highly recommend this dealership and definitely go back. More

All services were very satisfactory. My family and I have been using this dealership for years and each time is as pleasant as the first time. Everyone is very friendly and willing to help in anyway possibl been using this dealership for years and each time is as pleasant as the first time. Everyone is very friendly and willing to help in anyway possible. More

I had a 2010 Jeep Compass that I brought in for repairs. While waiting for an estimate I went in to the showroom and struck up a conversation with Kirk Trost. After talking with Kirk, I decided to lease a n While waiting for an estimate I went in to the showroom and struck up a conversation with Kirk Trost. After talking with Kirk, I decided to lease a new 2014 jeep Compass instead of having my 2010 repaired.Kirk was so very helpful and made it a very pleasant experience for me. Not only did I get a new car, but my monthly payments went down. Kirk was able to get me the car I wanted in one day and when I picked it up, Kirk made sure I knew how everything worked on the car. He was especially helpful in helping me set up the phone connection. Kirk is a very personable guy, not at all pushy. I would definitely recommend him. When my lease is up in 3 years, I will be back to see Kirk again. More

I was looking to buy a car; the first dealership gave me the run around because my credit isn't the greatest; however I received a phone call from Paul and Jason. I must say, that they are two of the best s the run around because my credit isn't the greatest; however I received a phone call from Paul and Jason. I must say, that they are two of the best salesmen I have ever encountered in my life. The gave me a heck of a deal with a two year warranty included. In addition, they're very straight forward and honest. Their salesmen ship leaves nothing to be desired. Overall, it was definitely a great experience. I would recommend them to anyone who's having a hard time purchasing a car, looking for a good deal, from two gentlemen who are honest and that have integrity. More

Rick Wresche was great to work with! He outworked and outbid the other local competitors and did it with a warm and friendly attitude. I am recommending him to my friends and I look forward to working wi outbid the other local competitors and did it with a warm and friendly attitude. I am recommending him to my friends and I look forward to working with him in the future. More

It took me about a month to finally make up my mind on the 200, during which I visited several other dealerships/brands. Mr. Bush was very patient and very kind through the process. I much appreciated the the 200, during which I visited several other dealerships/brands. Mr. Bush was very patient and very kind through the process. I much appreciated the fact that he hardly ever put any pressure on me to close the deal. At the same time, I was allowed to test drive the car on three different occasions. Also, I was able to negotiate the miles limit while still retaining a very competitive monthly payment. So flexibility, patience, and friendliness were key to my positive experience with this dealership. And I am very happy with the car! More