Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor

Not so painful! We were looking for a used car for my son and Doug was very helpful. The idea was to get my son into a car and he did it. It's going to be a great car We were looking for a used car for my son and Doug was very helpful. The idea was to get my son into a car and he did it. It's going to be a great car that will last a long time! Stephen also got us a great rate on the loan! More

Very easy to work with, honest, up front I was very pleased with my experience at Suburban Chrysler Dodge Jeep Ram of Ann Arbor. I worked with Doug Chitren as the salesman & Stephen Goupill a I was very pleased with my experience at Suburban Chrysler Dodge Jeep Ram of Ann Arbor. I worked with Doug Chitren as the salesman & Stephen Goupill as the closer. Both were very professional & answered all my questions I had. They were both very up front with what they could & could not do. With that said I was a little disappointed with my when it came to possibly trading in my vehicle. I felt like they were not interested in my trade-in & felt like I was "low balled" in the end I did not ending up trading in my vehicle. I ended up just putting it for sale & getting more for it in a private sale. Wished they would have been more open & negotiable when it came to trading in my pick-up because I felt what I was asking was reasonable. In the end they worked with me more on the final price of the new pick-up & I left satisfied customer. I would recommend this dealer ship again in the future. Everyone was very professional. More

Service to Buy Experience We took an older Dodge truck to get serviced there. The service team was very courteous and professional where we were very pleased with the tune-up/ We took an older Dodge truck to get serviced there. The service team was very courteous and professional where we were very pleased with the tune-up/maintenance. It was such a positive experience that I went back to look at Cherokees. Sales Manager Don Vann was simply excellent. So I ended buying a new Cherokee that same day. The finance manager was also quite helpful on looking for financing options and helped me get a great rate. Good team. More

Great Experience I came to Suburban Jeep to just check a car and I was not 100% sure to buy a new car but after working with these guys I left the dealership with a ne I came to Suburban Jeep to just check a car and I was not 100% sure to buy a new car but after working with these guys I left the dealership with a new car on same....that was a great experience. More

Great Dealer This was the very first car I bought and I couldn't be happier, most of the staff was nice to me and my dad beside one person. Dealer was super clean This was the very first car I bought and I couldn't be happier, most of the staff was nice to me and my dad beside one person. Dealer was super clean and comfortable. More

It was great! Darius was extremely helpful, and he was able to deal with all of our family dynamics (children, grandmother, mother) in a friendly and easy way. He Darius was extremely helpful, and he was able to deal with all of our family dynamics (children, grandmother, mother) in a friendly and easy way. He interacted with all of us and, at the same time, gave good information about the different vehicles. If he didn't know the answer to a question, he quickly found someone who did. He was positive, helpful, and professional. We ended up choosing a Pacifica, and he helped us realize it was the perfect vehicle for our family. Thanks, Darius! More

Fantastic experience I came into the Suburban Collection with the intention of buying a Jeep. Ryan helped us find the perfect car. He went the extra mile to make sure we f I came into the Suburban Collection with the intention of buying a Jeep. Ryan helped us find the perfect car. He went the extra mile to make sure we found the car we were looking for. Super helpful and very friendly - overall a fantastic experience. Thanks again! More

First Timers On A Short Time Frame Words cannot express how happy my husband and I are with Doug. My husband is in the military and we are in the process of transferring and need a sec Words cannot express how happy my husband and I are with Doug. My husband is in the military and we are in the process of transferring and need a second vehicle. My husband really wanted a jeep so we traveled from Ohio to Doug's dealership to look at their lot. Very impressed with one of the jeep's prices and knew we had to have it. Leasing was out of the question for us, but Doug sat us down and explained to us in detail the options we would be able to have other then buying the vehicle. With much discussion my husband and I felt comfortable with the leasing process and decided to go for it! Doug is very helpful with keeping personal finance preferences in mind when disussing numbers. We appreciate everything Doug has done for us and would highly recommend his services to anyone! More

Review Very happy for the work this dealer does...the people are very nice and do great service ! I am very happy for what they have done for me! Very happy for the work this dealer does...the people are very nice and do great service ! I am very happy for what they have done for me! More