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Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor

Ann Arbor, MI

4.3
959 Reviews

3900 Jackson Rd

Ann Arbor, MI

48103

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959 Reviews of Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor

July 29, 2017

easiest purchase ever. Don has been my go to guy for years. He asks the right questions and finds the right vehicle for us every time. Stephen did an amazing job getting m More

by jajklotz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vann, Stephen Goupill, Young Tang
Jul 31, 2017 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with Don!

July 27, 2017

Great Customer Service at Suburban CDJR After a tough month of car-searching, I'm so glad I finally got to Chrysler SDJR! Darius went above and beyond to make sure I was comfortable and happ More

by bellajh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Edwards
Jul 31, 2017 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

We are happy you had such a great experience with Darius at our dealership. Customer service is our number one priority and we look forward to serving you again!

July 27, 2017

Doug is the man!! I bought a new Jeep for my wife a month ago from Doug. He was fantastic to do business with and very helpful in getting us the car she wanted in the p More

by Wildsidetom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Chitren, Stephen Goupill
Jul 31, 2017 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Thanks for the feedback! We’re glad you had a great experience with Doug! Looking forward to your next visit and enjoy the new Jeep!

July 25, 2017

Dougie "Fresh," DID THAT!! From the initial phone call from Suburban to going in and working with Mike...who wasn't the original assigned person, to finishing the slam dunk deal More

by Tamara807
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Doug's son in law was awesome, Darius was very friendly and helpful, as well as Luke. Thanks guys!! Great Team!, Doug Chitren, Stephen Goupill
Jul 31, 2017 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Thank you for taking the time to give us positive feedback. It has been a pleasure serving you. Quality and customer service is always our number one priority, and we’re happy to hear that Doug exceeded your expectations. Thank you again for choosing us, we look forward to having you as one of our valued customers for many more years to come!

July 25, 2017

A good experience overall! Doug was very down to earth and easy to work with. I would buy from this dealership again even though it's far from home. More

by sorrocracy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Chitren, Stephen Goupill
Jul 31, 2017 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Thanks for the positive review! We hope to see you again soon!

July 24, 2017

2017 Grand Cherokee Limited 4X4 Car is great, we had a very minor issue with the post-purchase process and they made sure to follow up and ensure we were 100% happy with our purchase More

by Brian Benson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vann, Stephen Goupill
Jul 31, 2017 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Thanks for the positive feedback! We hope to have the pleasure of serving you again and enjoy the new 2017 Jeep Grand Cherokee!

July 23, 2017

Class act every step of the way Doug is an outstanding salesman to work with! He is fair with the pricing and works hard to ensure the deal will go through. I would happily recom More

by Teacherlady
Recommend Dealer
Yes
Employees Worked With
Doug Chitren
Jul 31, 2017 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Thanks for the positive feedback! We hope to have the pleasure of serving you again in the future!

July 22, 2017

No one else would help us! They worked their magic! No other places wanted to give us a chance, but my kids needed a safer vehicle, and they made it happen! The 100% honesty, whether it was good or bad, More

by lovemylincoln
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carrie Watts, Stephen Goupill
Jul 31, 2017 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Thanks for the positive feedback! We hope to have the pleasure of serving you again in the future!

July 21, 2017

A dealership that made a mistake and fixed it This dealership and I did not start off on the right foot due to organizational errors on their end but they came out and fixed the issues and provide More

by Robert.Beaupied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk (Coach) Trost
Jul 28, 2017 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Thank you for your valuable feedback. Customer service & satisfaction is always our top priority, and we're sorry to hear that your recent experience with us did not meet those standards. If you would like to speak further we may be able to rectify the situation. Please contact our Retail Operations Manager, Robert Betts, at 734-662-3175 or rbetts@suburbancollection.com at your earliest convenience.

July 21, 2017

Straight up purchase! Doug is a very nice salesman! Their was a delay in the title work on the vehicle no fault of Suburban's and Doug worked very hard to get us the truck we were looking for. Was a ve More

by f150isawesome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Chitren
Jul 31, 2017 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Thanks! It's great to hear you had a positive experience with Doug! We hope to have the pleasure of serving you again soon!

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