Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor

False Advertising and Sleezy Tactics For Good Reviews Drove 2 1/2 hours for a price advertised on Auto Trader only to find that price was not for everyone, only for employees. Had even spoke to salesman J Drove 2 1/2 hours for a price advertised on Auto Trader only to find that price was not for everyone, only for employees. Had even spoke to salesman John who never mentioned or asked if we were eligible for the price listed before going that far knowing we would be traveling that far. Once there, gave us a lame excuse that because of the area they are in they always advertise their prices that way. Then was offered a small discounted price if we would guarantee them 2 good reviews. Refused to do so, will not decieve other people just like us and felt they should honor the ADVERTISED price without bribing us for 2 good reviews. Never again! More

Bought my first new truck here, highly recommend! I was a man on a mission to trade my 2012 Charger R/T in for a brand new 2018 RAM 1500 Limited. The mission was successful thanks to the help provided I was a man on a mission to trade my 2012 Charger R/T in for a brand new 2018 RAM 1500 Limited. The mission was successful thanks to the help provided by Doug and Sarah. Doug was very easy to talk to and provided a few options that were pertinent to my requirements. After choosing "the one" I also had a great experience discussing finance details with Sarah. She laid out the options and explained everything very clearly. The whole process went very smoothly! Could not be happier and highly recommend to prospective buyers. More

Toyota Fj Cruiser We knew what we were looking for and Doug did his best to get us in the vehicle at a price we could both agree on. There was not a lot of high pressu We knew what we were looking for and Doug did his best to get us in the vehicle at a price we could both agree on. There was not a lot of high pressure sales tactics, which I especially appreciated. Everyone was friendly and helpful. It made our buying experience easier. Thanls More

Great Service Sergei was awesome, he was personable, friendly and we definitely felt we were in the best hands. He gave us a great deal and we ended up getting two Sergei was awesome, he was personable, friendly and we definitely felt we were in the best hands. He gave us a great deal and we ended up getting two cars because of it. We felt the whole time like he had our best interests at heart and worked hard to get us what we wanted! The woman in the finance office was great as well. We will definitely be coming back to work with them again. More

Great place! Great energy! Great salesman! Darius Edwards is a great guy. He was kind, patient and diligent in working the best deal for me. He is someone I know I can trust to do me right, and Darius Edwards is a great guy. He was kind, patient and diligent in working the best deal for me. He is someone I know I can trust to do me right, and I do not trust all salespeople at all. A lot of them are more about the dollar than the client. He helped me so much that I ended up buying my next vehicle from him without even having to meet him in person until the day I picked my truck up. He kept a lot of money in my pocket upfront! He took care of my final lease payments/return, so that I could buy this new vehicle sooner. Meaning that money will go towards something I will own. Great deal, great service, and a great salesman!!! I'll be back with pleasure for service. More

Incredibly Friendly Melanie and the staff were absolutely amazing! She made everything run so smooth, quick and easy. Listened to my needs and was a pleasure to chat wit Melanie and the staff were absolutely amazing! She made everything run so smooth, quick and easy. Listened to my needs and was a pleasure to chat with! Thank you so much for being so attentive and inviting! More

3rd car purchased this year Just purchased our 3rd used vehicle from suburban jeep ann arbor within the last 6 months. Staff and management were top notch. All 3 cars are perfor Just purchased our 3rd used vehicle from suburban jeep ann arbor within the last 6 months. Staff and management were top notch. All 3 cars are performing great with no problems. Got a great deal on great products. Definitely will be back. More

on time and at or under costs Ilir is one of the most courteous service men I have ever worked with. He explains and finds answers for any issues. I have come to trust his expert Ilir is one of the most courteous service men I have ever worked with. He explains and finds answers for any issues. I have come to trust his expertise and use his advise all the time. More

Doug Chitren is a great guy and so are the financial team! I give this dealership 5 stars because of the help and hospitality of the crew, especially Doug Chitren and Adam Hill. These guys went out of their wa I give this dealership 5 stars because of the help and hospitality of the crew, especially Doug Chitren and Adam Hill. These guys went out of their way to help my w and I with our financing and all our questions!! More

"Simply Outstanding !!!" My purchase experience w/ this dealer was beyond reproach. I cannot be more pleased & satisfied with the courteous / prompt / professional / & acute My purchase experience w/ this dealer was beyond reproach. I cannot be more pleased & satisfied with the courteous / prompt / professional / & acute business execution the people I dealt with demonstrated. During my advance web research, this dealer had only 1 of my preferred vehicles and was the longest distance from my home; I almost didn't make the trek -- fortunately I did and I was rewarded for it by closing a great new vehicle transaction. By name -- Sergi Kharin (sales person), Paul Alfonsi (sales mgr), and Sarah Eck (closing agent) were excellent / exceptional to work with, i.e., cooperative, attentive, and perhaps most importantly searched for the opportunities & variables (or elements) necessary to close the deal. Using my one & only first time experience w/ this dealer and these 3 people, I can only say to future customers -- you won't go wrong repeating my path ... simply outstanding !!! More