Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor

The best new car purchase experience I've had so far Working with Melanie Crossman made the purchase of my first new car so easy/simple and she was extremely helpful when it came to finding the make & mo Working with Melanie Crossman made the purchase of my first new car so easy/simple and she was extremely helpful when it came to finding the make & model of the car I was seeking. The whole experience from the moment I walked into the showroom to the day I drove my new car off the lot was very positive and I am very pleased with my new 2017 Jeep Renegade. More

Premium Experience Top-notch professional service throughout new vehicle leasing process. Highly recommend and will purchase again from dealership/designated sales team Top-notch professional service throughout new vehicle leasing process. Highly recommend and will purchase again from dealership/designated sales team who made transition from trade-in to new vehicle a breeze. Kudos to Melanie and Sarah for an overall outstanding experience. . More

A refreshing experience My wife and I come from a Ford family, she wanted to try a Jeep , we went to a different dealer that was local, with the thought of ok why should we b My wife and I come from a Ford family, she wanted to try a Jeep , we went to a different dealer that was local, with the thought of ok why should we buy a jeep,? That dealer left us thinking we should stay with Ford, but on a whim, we called suburban, at 5 pm, because of the great staff , all invovloved, but especially our sales persons, Carrie Watts and Sergei Kharin, we drove out they night in a wrangler unlimited.they were both in tune to our needs and concerns and never pushy or annoying. The whole team at suburban was great thank you. More

Great People, Especially for a 1st time buyer It was an easy and enjoyable experience from the minute I walked in. I was greeted almost immediately. and everything went smooth from the start. I ha It was an easy and enjoyable experience from the minute I walked in. I was greeted almost immediately. and everything went smooth from the start. I had looked online at the Jeep already and Ryan was quick on getting everything going so I could test drive it, and was also super good about looking at other possibility available to me. Once I decided on the Jeep he got everything going super quick. Adam in finance was very easy, fast, and nice to work with. They both got things figured out and worked everything out with me! As a fist time car buyer this whole process was a little worrisome, but they both made it super easy and enjoyable. I would recommend this dealership and Ryan to anyone looking for a vehicle! More

Perfect explained very well what I needed and why. Price was reasonable. Service was quick, even had a rental available and ready for me. Extremely polite explained very well what I needed and why. Price was reasonable. Service was quick, even had a rental available and ready for me. Extremely polite and Courteous More

Very enjoyable experience I was out car shopping and met Darius. He was helpful and kept me informed though out the process. My experience was the easiest I've had when purchas I was out car shopping and met Darius. He was helpful and kept me informed though out the process. My experience was the easiest I've had when purchasing a car. He went above and beyond to find my dream car. I rest appreciate it and would recommend this dealership and Darius as your dealer! Adam in finance was vey easy to work with and fast. Everyone was professional and very friendly. More

Doug is the best salesman I've ever worked with. I got everything I asked for that was within reason. Doug even went to the store to purchase a bow for the jeep to make the gift just right. He rea I got everything I asked for that was within reason. Doug even went to the store to purchase a bow for the jeep to make the gift just right. He really seemed to care that I was satisfied. Great experience. More

Great Experience! I had the best first time buyer experience at Surburban Jeep in Ann Arbor. I was taken care of by Adam in the finance department and Doug in sales. Th I had the best first time buyer experience at Surburban Jeep in Ann Arbor. I was taken care of by Adam in the finance department and Doug in sales. They were very diligent in finding me the perfect car to fit my needs and the right loan that will be comfortable for me. This made me very satisfied and happy driving home in my BMW. Thank you, Adam! Thank you,Doug! More

Above and beyond! Doug made sure we were taken care of the minute we walked in the door! He went above and beyond from beginning to end. From our trade in to the sale Doug made sure we were taken care of the minute we walked in the door! He went above and beyond from beginning to end. From our trade in to the sale of our new car. He listened to what we wanted, and did exactly that! Thank you so much!!!! We will be back! More