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Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor
Ann Arbor, MI
959 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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959 Reviews of Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor
November 01, 2018
Great experience! It was really great working with Darius! He works super hard and is very professional! It was also refreshing that Suburban was ready to make a deal! It was really great working with Darius! He works super hard and is very professional! It was also refreshing that Suburban was ready to make a deal! More
by Cmiller
Employees Worked With
Darius Edwards, Louie Richards
October 31, 2018
Doug is amazing!!! We love you Doug!!!Thankyou. Thankyou for your friendly, funny, nice disposition Doug~ I appreciate all that did on my behalf to get me going again. Your awesome and a great sal Thankyou for your friendly, funny, nice disposition Doug~ I appreciate all that did on my behalf to get me going again. Your awesome and a great sales guy! ~? I hope you get excellent props because you deserve them-! (Accolades) Sincerely, Linda Hija & Sean Gunn ??? More
by Dougie24
Employees Worked With
Doug Chitren
October 31, 2018
Excellent and Friendly What a great job Doug and what a great truck. I love my new jeep and I love my new dealership. My salesman was very funny and made us feel like famil What a great job Doug and what a great truck. I love my new jeep and I love my new dealership. My salesman was very funny and made us feel like family. I will definitely recommend this dealership to everyone. Thanks again. More
by Tonya
Employees Worked With
Paul Alfonsi, Doug Chitren
October 30, 2018
Best experience ever. Doug Chitren is a first class professional. He knows how to take care of his customers. All around great experience. Thanks Doug for all your help. Doug Chitren is a first class professional. He knows how to take care of his customers. All around great experience. Thanks Doug for all your help. More
by Gunnman75
Employees Worked With
Doug Chitren
October 30, 2018
First Time Leaser Tom was amazing! Helped me find the Jeep that was right for me with a price I could afford! The staff was amazing at explaining the process, as I was Tom was amazing! Helped me find the Jeep that was right for me with a price I could afford! The staff was amazing at explaining the process, as I was a first time Leaser. Extremely happy with the vehicle I got and my experience. Definitely will be returning to this dealership in the future! More
by Kaitlin95
Employees Worked With
Thomas Altheide
October 28, 2018
Ignored for nine days I'm giving one star because I can't give a zero. My Dodge work truck broke down and I had it towed to Suburban. after talking to the service manager. I'm giving one star because I can't give a zero. My Dodge work truck broke down and I had it towed to Suburban. after talking to the service manager. It is a diesel and I was told their only diesel mechanic had two trucks to do first. I was patient for four days and then called. I was told he still had two jobs to do first. Around noon on the sixth day I received a text that said my truck should be in the shop and that I should have a diagnosis later that night or the next day. The next day I received the same text. Now it slid into another weekend and I drove the 200 miles round-trip to get some paperwork from the console . The truck was right where it was left when the tow truck dropped it off After the weekend on day nine I called and got the same line from the service department. I wasn't earning a paycheck with my truck broke down and felt like I was being ignored. Fed up, I called Advanced Automotive and Transmission right next door and had it towed for a second time. They had it in and out in a couple of days after diagnosing it as a bad fuel pump. Found a few small problems that they took care of while it was on the rack. Great work and friendly service people who sounded like they knew what they were actually talking to me about. Save yourself time and trouble and an additional tow charge and go somewhere else. PS: I got really concerned after I checked Suburban's service reviews online. More
by Unsatisfied1
Employees Worked With
Robert Betts, Larry Robillard
October 24, 2018
Sweet Sawyer Friendly staff, quick service and I got to meet sweet Sawyer when I stopped in. Would recommend this dealership to family and friends! 5 Stars! Friendly staff, quick service and I got to meet sweet Sawyer when I stopped in. Would recommend this dealership to family and friends! 5 Stars! More
by Kate80
Employees Worked With
Sawyer Preston
October 12, 2018
Great Leasing Experience! Melanie was great. She worked to get me the truck I wanted at the best price in town! you have a Customer for life. Best dealership experience I've ev Melanie was great. She worked to get me the truck I wanted at the best price in town! you have a Customer for life. Best dealership experience I've ever had. Thanks again Suburban CDJR of Ann Arbor, couldn't be happier More
by Ramsonlyforme
Employees Worked With
Paul Alfonsi, Robert Betts, Carrie Watts, Melanie Mirabito
October 10, 2018
I highly recommend Doug E Fresh! Doug was a breath of fresh air when it came to purchasing a car. He works hard for you, but makes it light and fun at the same time. He's honest, upfr Doug was a breath of fresh air when it came to purchasing a car. He works hard for you, but makes it light and fun at the same time. He's honest, upfront and works hard to get you the right deal. I couldn't be happier with my new car or the service Doug provided! He's worth all 5 stars without hesitation! More
by VelosterDre
Employees Worked With
Doug Chitren
October 09, 2018
Best in Ann Arbor I've dealt with Larry multiple times now getting service on my Ram. He really knows how to make the process effortless. Customer service it seems thes I've dealt with Larry multiple times now getting service on my Ram. He really knows how to make the process effortless. Customer service it seems these days is lacking at least in my experience. He is very knowledgeable and proficient and is always willing to go the extra mile. It's good to know that I have one less thing to worry about knowing that my vehicle and its care are in good hands with Larry and the folks at Suburban. Thanks again More
by Ramguy21
Employees Worked With
Larry Robillard
