Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor

They worked with us My daughter's credit isn't great so I co-signed. The dealership got the contact info confused so I received all the thank you notifications, pymt info My daughter's credit isn't great so I co-signed. The dealership got the contact info confused so I received all the thank you notifications, pymt info, etc. Big bummer. Melanie was awesome! More

Efficient and easy Andrew Allen is very knowledgeable about your product. He spent a lot of time with me. Andrew was patient with my questions and answered them clearl Andrew Allen is very knowledgeable about your product. He spent a lot of time with me. Andrew was patient with my questions and answered them clearly. I never felt any pressure When it became time to pick up my car the whole process went smoothly, from contacting my insurance company to turning in my old car to explaining the many features on my new car. Andrew has been available for my subsequent questions. He is very friendly and easy to work with. I would definitely recommend Andrew to anyone interested in purchasing a car. More

Alfa Mom I came into this dealership in search of a very specific vehicle and they were the only dealership who were able to find it for me, and successfully c I came into this dealership in search of a very specific vehicle and they were the only dealership who were able to find it for me, and successfully communicate with another dealership to have the vehicle I wanted brought in from out of state. Andrew then went above and beyond by delivering the vehicle to my home on his day off and spending time instructing me on how to use all the controls. Very happy with my experience. More

Best car buying experience This was without a doubt the best car buying experience I've had in my almost 40 years of buying cars. Melanie Grossman was a delight to work with. So This was without a doubt the best car buying experience I've had in my almost 40 years of buying cars. Melanie Grossman was a delight to work with. So helpful, caring and knowledgeable. Manager Carrie and David were also easy to work with. I went in prepared for some minor disappointments because of being so upside down in my lease but that wasnt the case. It was just one pleasant experience I'll not soon forget. And I will tell everyone I know. Kudos to this awesome dealership for their amazing staff. More

No funny business, just accurate info & enthusiastic people When purchasing anything in person the company representative either makes or breaks both the company and the deal. We were very impressed with our s When purchasing anything in person the company representative either makes or breaks both the company and the deal. We were very impressed with our salesperson's interest in cars (in general) and what we were seeking (specifically.) He was straightforward but not pushy or aggressive and was only interested in our finding what we wanted, not leading us toward something we didn't want or trying to upsell us. More

First Time Leaser I’ve had my drivers license for 12 years, but this was my first time interacting with the sales department of a dealership. Knowing the stereotype of I’ve had my drivers license for 12 years, but this was my first time interacting with the sales department of a dealership. Knowing the stereotype of car salesmen, I wasn’t excited about what I needed to do. I looked around the lot before entering the building. Both guys immediately acknowledged my presence when I walked in, and Michael G was there to help. I explained what I wanted and gave him an idea of what I wanted to pay. He gave me several options, and I told him I needed to think about it. I emailed him early the next day and received a quick response. I returned that afternoon and drove home in my new Jeep Cherokee Trailhawk, super pleased with my experience. Of course, there was paperwork involved. My sales guy Mike was wonderful and accommodating, but I was then turned to the paperwork guy. He was also great. My only wish is that I would have been explained the optional insurance packages when we were discussing prices towards the beginning, not to find out I was going to spend an extra $46 a month (albeit on something I do believe will be worth it). Maybe that’s my mistake as a first time leaser. Overall, I’ll be happy to say Hi to Mike when I see him again and will most likely to continue to do business with them in the future. More

My First Jeep! I had such a great experience! I needed to turn in my lease and purchase something else. I worked with Roberts Betts and Tom Altheide and even got t I had such a great experience! I needed to turn in my lease and purchase something else. I worked with Roberts Betts and Tom Altheide and even got to see Sawyer! All the staff is so professional and friendly; I felt so at ease through the whole process. Robert went over many options with me and helped me make a choice that worked for my lifestyle and budget. Tom took care of the paperwork, most of it before I even came in to the dealership! They took care of everything and made the buying experience so smooth and stress free. I would recommend this dealership to anyone looking for a great car buying/leasing experience. More