Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor

Fun, Easy & Exciting! My partner and I are purchasing from a dealership for the first time. Dave has made this experience so easy and made us feel comfortable throughout th My partner and I are purchasing from a dealership for the first time. Dave has made this experience so easy and made us feel comfortable throughout the whole process. Being first time buyers, we were not the easiest. We had so many questions and Dave helped us the whole way through without complaints. Thanks Dave!!! More

Great Service and Great Deal ! Customer service was great, showing the best that the Dealer can offer without intimidating the customer. Andrew A. explained me all the process cle Customer service was great, showing the best that the Dealer can offer without intimidating the customer. Andrew A. explained me all the process clearly and the vehicle was ready when I pick it up...No waiting time. More

Ryan did a great job! Overall, Ryan did a great job. My only suggestion is to provide customers with a list of everything that is required of the customer at closing. Overall, Ryan did a great job. My only suggestion is to provide customers with a list of everything that is required of the customer at closing. More

Simple Service Started going to Suburban for simple maintenance service because LaFontaine was making too many mistakes. This trip was for Oil/Filter/Tire Rotation Started going to Suburban for simple maintenance service because LaFontaine was making too many mistakes. This trip was for Oil/Filter/Tire Rotation and they forgot to rotate the leftside tires, video replay confirmed this as did the markings that I wrote on the wheels. Service mgr offered to pickup the vehicle at my work and perform. I just decided to stop by after work on my way home and things were corrected. More

Pleasant transaction I leased an Alfa Stelvio Q4 Sport Ti. Very knowledgeable of the vehicle. Delivery went smooth and vehicle features explained very thoroughly. Hassle f I leased an Alfa Stelvio Q4 Sport Ti. Very knowledgeable of the vehicle. Delivery went smooth and vehicle features explained very thoroughly. Hassle free transaction and flexible sales staff. More

Our car-buying experience The employees of Suburban Ann Arbor are awesome! From the moment we walked in the dealership, we were greeted warmly, courteously and professionall The employees of Suburban Ann Arbor are awesome! From the moment we walked in the dealership, we were greeted warmly, courteously and professionally. Our sales consultant, Melanie, is excellent! She is knowledgeable, helpful, caring and professional. She helped us find the perfect car for our needs. Our experience has exceeded our expectations. We are 100% satisfied customers and we highly recommend Suburban Ann Arbor. More

Wonderful first new car purchasing experience We recently purchased a new Jeep Cherokee from Suburban. This was the first new car we purchased after going with used vehicles for a very long time. We recently purchased a new Jeep Cherokee from Suburban. This was the first new car we purchased after going with used vehicles for a very long time. The process was smooth and we felt well served through the entire event. We went in feeling a bit anxious because of our need for a car after an accident but we were expertly guided through the process in a way that left us feeling great. We love our new vehicle and will be returning when it is time for another! More

Excellent Customer Service I had not purchased a vehicle in 11 years and Ryan worked very hard to get the vehicle I really wanted and that made me extremely happy. He answered I had not purchased a vehicle in 11 years and Ryan worked very hard to get the vehicle I really wanted and that made me extremely happy. He answered all my questions and took time to explain all of the new technology. Thank you. More

Great customer service. The staff was very helpful and knowledgeable. Very quick to help. Quick service. Discussed options well. Showed me what I needed to know about the car The staff was very helpful and knowledgeable. Very quick to help. Quick service. Discussed options well. Showed me what I needed to know about the car but didn't take to long. Let us test drive a few to find the one we liked. Suburban has my business for all my future cars. We have bought 3 from suburban group now and have yet to have a bad experience. Few minor things with the car but it is being handled with the dealership. Great job ladies and gentleman. Keep it up and I will never go anywhere else. More