Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor
Ann Arbor, MI
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959 Reviews of Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor
So happy we came here! We had such a pleasant experience here. Everyone we met was very nice. Melanie Crossman was the best! She helped us with our new (used) van and we wer We had such a pleasant experience here. Everyone we met was very nice. Melanie Crossman was the best! She helped us with our new (used) van and we were even able to drive it home the same day. Melanie went above and beyond-even helped us sync our phones to the van! Tom Altheide took care of the paperwork and he was awesome too! They both took care of everything and made the buying experience so less stressful. We will be coming back whenever we have a vehicle need and will recommend them to family and friends! More
pacifica Nico made it so easy to evaluate our needs and help us select right car for us! Nico even involved our kids in decision making process - great all ar Nico made it so easy to evaluate our needs and help us select right car for us! Nico even involved our kids in decision making process - great all around! More
Very happy with Ryan! Had a great leasing experience with Ryan Enderes. I Will recommend him to anyone interested in any FCA product. Ryan was courteous, helpful, and did n Had a great leasing experience with Ryan Enderes. I Will recommend him to anyone interested in any FCA product. Ryan was courteous, helpful, and did not pressure. Everyone I came in contact with at the dealership was first class! More
Ashley made it easy to buy Interested buyers should engage Ashley Narine-Fivenson. I recently bought a car from him. Altho buying a car can be stressful and intimidating, Ashley Interested buyers should engage Ashley Narine-Fivenson. I recently bought a car from him. Altho buying a car can be stressful and intimidating, Ashley did a great job to make me feel comfortable with the purchase. I took a long time .. hah.. so I greatly appreciated his calm and informative approach. I will for sure go back to Ashley in the future! More
Fantastic None better than John! Told him what we were looking for, terms we were looking for, color and options we would like and as always John delivered! Th None better than John! Told him what we were looking for, terms we were looking for, color and options we would like and as always John delivered! Thanks for another deal that exceeded our expectations! More
Nico and Tom at Suburban Chrysler of Ann Arbor are great! Nico was attentive throughout my entire buying experience. He helped me with all and any questions I had. A very knowledgeable and enjoyable salesmen Nico was attentive throughout my entire buying experience. He helped me with all and any questions I had. A very knowledgeable and enjoyable salesmen and I will be recommending him to anyone looking for a vehicle. I couldn’t be happier. More
Quick and Easy I went in to Suburban Chrysler Dodge Jeep Ram of Ann Arbor on a random Wednesday, wanting to take a first-hand look at a vehicle I had found online. I I went in to Suburban Chrysler Dodge Jeep Ram of Ann Arbor on a random Wednesday, wanting to take a first-hand look at a vehicle I had found online. It was the only one in the specs I was looking for in a 100 mile radius, so I drove the 20 miles from Brighton. I was greeted by Ashley Narine-Fivenson, who helped me locate the Cherokee I was after. We went on a quick test drive, which was all of the confirmation I needed about the vehicle, then went back to talk numbers. Determining price was easy, and they worked with me on my trade-in, and if not for my having to leave to pick up my daughter from preschool, we would have had the entire process done within a few hours. As it was, I left, received a phone call confirming trade-in amount, then returned that afternoon to complete the paperwork. The dealership was clean and the staff all seemed friendly. If you're looking for an FCA product, I'd highly recommend stopping by and paying Ashley a visit. More
Just Pass you Off On a Tuesday, I emailed Melanie to test drive 4 vehicles that I would like to test drive. On Wednesday afternoon, she notified me that Tom could not m On a Tuesday, I emailed Melanie to test drive 4 vehicles that I would like to test drive. On Wednesday afternoon, she notified me that Tom could not make it and to see Nico when I got there. So on Thursday when I arrived, Nico ( Outstanding Sales Rep), had no idea what vehicles I was talking about. He was able to set me up with 2 other vehicles to drive. I decided on 1 of them and had to wait til Friday for Tom to get back into office for final numbers. On Friday, Nico called with numbers which were 2 times more then expected. He was going to have Tom call me back in about 20 minutes to explain why. A day later and still no phone call. So basically, Melanie, thanks for wasting my time on driving all the way out there and not having any cars I wanted to test drive and Tom, thanks for all the follow up on the financing. ONLY REASON WHY YOU SHOULD EVEN THINK OF GOING TO THIS PLACE IS FOR NICO. More
Comparison shopping We wanted to test drive multiple vehicles of same model so we needed a dealership that had the selection available on their lot. Suburban had what we We wanted to test drive multiple vehicles of same model so we needed a dealership that had the selection available on their lot. Suburban had what we wanted to compare. No problem when we wanted to look at the next one. Dave Bryant made sure we had all the information so we were comparing apples to apples. Very thoughtful in his presentation of information. We will be purchasing! More
None better! Followed John for years Always best price, John's listens to your wants and needs and always delivers 100%+ customer satisfaction! He always exceeds y Followed John for years Always best price, John's listens to your wants and needs and always delivers 100%+ customer satisfaction! He always exceeds your expectations! 100% try John you will not be disappointed! More