Subaru of Wichita

They were exceptionally friendly, and went above and beyond to help get us into the car that best fit our needs. They gave us several options so we could choose the car we really liked. They also showed beyond to help get us into the car that best fit our needs. They gave us several options so we could choose the car we really liked. They also showed how talented they really were with thier creative finacing to make sure it would be affordable for us. I will be back when I am in need of a new truck!! More

Probably sounds over the top but this really was the best car shopping experience in my 45 years of driving. No hassle proved to be reality, not a catch phrase and everyone in the dealership from sales profe car shopping experience in my 45 years of driving. No hassle proved to be reality, not a catch phrase and everyone in the dealership from sales professional Mark to to team leader David to Roger in Finance made my car purchase truly enjoyable. Of course, selling great cars makes the job a little easier. More

Tyrus worked with us to get the car we wanted at the payment we needed. He was friendly and led us through the entire process answering all of our questions along the way. Couldn't have asked for a smoo payment we needed. He was friendly and led us through the entire process answering all of our questions along the way. Couldn't have asked for a smoother car buying experience. More

I honestly couldn't have had a more pleasant car buying experience. I first visited the dealership several months prior to purchasing my vehicle in order to test drive and compare a few models. Desp buying experience. I first visited the dealership several months prior to purchasing my vehicle in order to test drive and compare a few models. Despite explaining to the sales staff that I had no intention of making a purchase at that time, they were incredibly friendly and hospitable, going out of their way to answer questions and earn my business. They patiently explained to me the various safety features of the vehicles I was interested in as well as the philosophy behind Subaru's engineering (why their cars are designed and built the way they are). Mr. Cheyney followed up with me several times subsequent to my initial visit, but at no time did I feel as if he was pressuring me to make a decision. He emphasized it was important to them that I wait until the time was right to purchase the vehicle. When my wife and I returned to the dealership, the staff was again courteous and welcoming. They were able to get me a competitive interest rate with affordable payments and a down payment within my budget. After completing all the necessary paperwork, Mr. Cheyney personally introduced me to their service and parts department. And since purchasing the vehicle, he has again followed up several times to ensure my satisfaction and answer any questions. I would highly recommend the Subaru line of vehicles as well as this particular dealership. More

Everyone at Subaru of Wichita went above and beyond to make it feel comfortable and friendly. I looked at many different brands and dealerships, yet always came back to the quality and experience at Subar make it feel comfortable and friendly. I looked at many different brands and dealerships, yet always came back to the quality and experience at Subaru. Tim Zauche took the time to solve problems and make sure I never had a doubt about my purchase. Each member of the Subaru team worked well together ensuring the quality that exceeded my expectations. Other dealerships gave me the run around, kept me in the dark, and even had me sign papers for no reason. Tim, John, and Roger always explained everything in detail and REALLY DID ANSWER MY QUESTIONS. In the end, their customer care and quality teamwork were the defining qualities that led me to my decision to purchase from them. Not to mention their great product they sell! More

Very friendly and helpful staff. Helped as soon as you walk in the door every time. Had a new salesman and could easily tell but his supervisor helped him the entire way and never let him fail. Dealers in walk in the door every time. Had a new salesman and could easily tell but his supervisor helped him the entire way and never let him fail. Dealers in the area need to take notes from these guys. They obviously take pride in their team members and want them all to be knowledgable in the business instead of most that just throw the person on the floor and hope for the best. Would recommend these guys to anyone that wants a nice, hassle free experience. More

I was very impressed by both Samuel and Matt. They were very knowledgeable and helpful. Neither one of them made me feel any pressure during by decision making process, which was a very nice change of pace very knowledgeable and helpful. Neither one of them made me feel any pressure during by decision making process, which was a very nice change of pace from most dealerships. I ended up purchasing a car at a different dealership but, if they would have had that exact car on their lot I would have chosen to do business with them 10 times out of 10. I would, and will, recommend both Samuel and Matt to anybody I know who is looking to purchase a vehicle. Thanks. More

I had a wonderful experience with John and Josh. I had a current lease that was almost up and needed to discuss all the options for my limited budget. They throughly explained all my options and were able current lease that was almost up and needed to discuss all the options for my limited budget. They throughly explained all my options and were able to answer any questions I had. After I made my choice, the process was quick and easy. It took maybe 10 minutes to sign the paperwork with Peggy and I was out the door in my new car! The customer service was great, I never got the feeling I was just another sale to reach a monthly goal like I have at other dealers. I have visited many of the dealerships in the Wichita area and none of them compare to the service I recieved at Subaru of Wichita. More

I very much enjoyed my experience at Subaru of Wichita. Sam and Samuel guided me through the sales process. I had limited options financially coming in but they were able to provide me with honest reasonab Sam and Samuel guided me through the sales process. I had limited options financially coming in but they were able to provide me with honest reasonable options for a vehicle. It was very important to me that I absolutely understood the in's and out's of the contract I was getting into and the exact money that I would be paying. Josh spent a ton of time going over scenarios with me, looking at the numbers for what a vehicle from Subaru would cost. He was honest, spoke my language, and was a pleasure to work with. I'm thrilled with my vehicle and the customer service I received. More