Subaru of Wichita
Wichita, KS
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1,074 Reviews of Subaru of Wichita
It wasba great experience and would definitely recommend to friends and family. Salesman and team leader went extra mile to make this a memorable purchase to friends and family. Salesman and team leader went extra mile to make this a memorable purchase More
Mr. Jimmy Davis has sold me all four of my Subaru's. The last purchased (Dec.17,2013) was a 2013 Forester 2.5X Touring that Jimmy thought I would like because it had some features as in the old outback The last purchased (Dec.17,2013) was a 2013 Forester 2.5X Touring that Jimmy thought I would like because it had some features as in the old outback that I loved. Jimmy was right! Please know Jimmy has always shown a car to me with a caring and dignified presentation. He has never pressed me to buy - just points out the positive features. He respects my time and answers questions immediately - indeed, he knows his product. Each person I worked with was friendly and knowledgeable. They represent a team Subaru of Wichita can be proud. I have been asked why I keep buying Subaru's from this dearlership. My answer: because the people make you feel welcome, they want you to be pleased with your purchase and those in the Service Department are well trained in maintenance. I have never experience the need to return due to poor workmanship. And, certainly not least, Subaru's are so dependable. More
The minute my husband and I drove up to the building, we were greeted very respectful and with smiles. I noticed that all the people that I saw that worked there seemed to be genuinely interested in making were greeted very respectful and with smiles. I noticed that all the people that I saw that worked there seemed to be genuinely interested in making us feel welcome. They seemed to love what they were doing. We were waited on hand and foot and treated with respect. Before I met with Matt Friskey, our salesman, it seemed like everyone was trying to make sure my husband and i were taken care of. Matt greeted us with as smile and a warm handshake to start off with and continued the process with the same genuine and sincere kindness and interest that everyone else was already doing. From start to finish, Matt made sure we were comfortable and taken care of. He was very patient with my elderly husband and let him take his time doing what he needed to do. For that, I am truly grateful. I definitely will recommend your Subaru dealership to everyone I know. It truly was a GREAT experience. Thanks to everyone on the Subaru staff!!!! More
Great service from start to finish! The best experience I've ever had at a car dealership and I will tell anyone who is looking for a vehicle to come here first! My next purchase will definitely be from Su I've ever had at a car dealership and I will tell anyone who is looking for a vehicle to come here first! My next purchase will definitely be from Subaru of Wichita! More
To say that I am "happy" with my decision to purchase a vehicle from this dealership would be an understatement. I am a repeat customer of Scott Pitman's,with purchases for myself and other memb purchase a vehicle from this dealership would be an understatement. I am a repeat customer of Scott Pitman's,with purchases for myself and other members of my immediate family for almost two decades.Scott seems to always surround himself with great people, and this group is no exception. John Goldsmith,Josh Krause, John Muir and Dusty Rhodes went above and beyond what any customer could expect or hope for.They explained everything in great detail,worked out challenges that I have with my credit ,offered great advice and insight into helping me address those challenges and overall just made me feel that they really had my best interest in mind.Even after I Changed my mind on the vehicle choice midstream (not a challenge). Every person in the dealership, whether working on your purchase or not makes you feel welcomed and comfortable making it a pleasure to be a part of the extended family of the dealership. Already planning for my my next purchase; What can I say "THESE FOLKS DO IT THE RIGHT WAY." More
What a wonderful experience from the moment we walked in the door! The no pressure culture coupled with the genuine care and concern about our needs puts this dealership to the top of the list in the entir the door! The no pressure culture coupled with the genuine care and concern about our needs puts this dealership to the top of the list in the entire state of Kansas for any of your car buying or service needs! Bravo Subaru of Wichita!!! More
From the moment I picked up the phone to call Subaru of Wichita, I was very impressed with the friendliness and helpfulness of each of its employees. The dealership provided me with lunch, a multitude of Wichita, I was very impressed with the friendliness and helpfulness of each of its employees. The dealership provided me with lunch, a multitude of smiles and handshakes, even a ride from the airport! My car purchase with Subaru of Wichita is one of the best experiences I've had as a customer in any retail setting and I would not hesitate to recommend this great team to my friends, in Kansas or in my home state of Arkansas! Jimmy and Trish, Matt and Josh, Dusty and everyone else involved with my purchase made me feel like a valued and respected customer. I am so happy with my purchase, in no small part due to the overall experience of my trip. More
My experience with Subaru of Wichita was positive from beginning to end. Travis Richardson was knowledgeable, low pressure, helpful, and very pleasant. The dealership worked very hard to locate and tran beginning to end. Travis Richardson was knowledgeable, low pressure, helpful, and very pleasant. The dealership worked very hard to locate and transport the specific vehicle I wanted, from Texas to Wichita. I also appreciated the loaner car until mine came in. When I took delivery on my new vehicle, it was spotless and beautiful. Travis took the time to check me out on many of the features of the car. I had been somewhat dreading the process of a new car purchase, but was relieved to find that the my fears were unnecessary. Adrian Hicks also was very helpful during the process. Thanks to them both and to Subaru of Wichita. More
As soon as I entered Subaru of Wichita I was greeted by Travis Nebergall. He was super friendly and nice, and didn't have a pushy vibe to him. He introduced the culture of Subaru giving us a better pictu Travis Nebergall. He was super friendly and nice, and didn't have a pushy vibe to him. He introduced the culture of Subaru giving us a better picture of what they were about, which was not being secretive about rates or prices and really wanting their customers to be satisfied. We were assured that they wanted to be as transparent as possible, and they weren't there to try to force a sale on us. We were introduced to multiple people within the dealership, and all of them were just as friendly as Travis. Travis really made sure to get all our questions answered to the fullest extent. Adrian and Roger also answered our questions thoroughly, and helped to make the whole process a lot easier. We were also all very impressed with the free items that we got after deciding to purchase our new vehicle! Other dealerships would not have been so generous. Travis, Adrian, and Roger made the closing fun and easy for us. Everything was explained very well, which was a relief considering how many documents there were. Even after signing the documents and getting the keys, Travis helped to show the features of my new vehicle making sure I didn't have any other questions. He even set up my bluetooth for me! We were all very satisfied with the experience, the price, the friendliness, the quality of work, and the customer service. I will definitely recommend others to this dealership making sure they ask for Travis. More
BEST CAR BUYING EXPERIENCE EVER!! We have been on the hunt for about 4 months when one Tuesday morning I decided to get on line and look one more time for a good vehicle with low miles at a fair price. hunt for about 4 months when one Tuesday morning I decided to get on line and look one more time for a good vehicle with low miles at a fair price. I saw a truck that I have wanted for over 10 years! It was not what we ended up purchasing but its what lead us to Mark and Subaru of Wichita. From the minuet that we entered that store we were greeted with warm and friendly faces, not like most places that you can tell only want your money, see me as a number not just a customer. Then we were set up with Mark Winegar. What an honest, genuine young man. I told him what we needed and the price we wanted to stay under and he offered a few suggestions. After a few mins there I sent the wife out with him on a test drive, while I hung back with the kids at the coloring table. It was going to be her car after all, and the first one she drove she fell in love with. It was a PT Cruiser. Fit all the criteria we needed, smaller then her impala (Now MY impala) and we bought it. There was a weird popping sound in the front end and Mark who used to be a mechanic said not to worry it sounds like a minor strut problem but we will get that taken care of for you. I believed him. He said if you decide to purchase this we will only need it a day or 2 and you will be back on the road. Well we did buy, and they did fix, and now we have our new car only 1 day after purchase! Chic the sales manager I guess was great as well. NEVER put the pressure on, infact he simply came over to the table gave me what his best offer was, being a sales manager myself I could tell he was not BSing and it was actually better then my walk away price anyway, INCLUDING fixing the strut. Well played sir. We are happy that we chose to go to Subaru of Wichita, and anyone looking for a car the state of Kansas needs to make the trip and visit them! Make sure to ask for Mark Winegar! More