Subaru of Wichita

Wonderful Experience! Travis was great! We felt welcome from the moment we entered. Extremely knowledgeable and informative. Answered all our questions and even anticipated Travis was great! We felt welcome from the moment we entered. Extremely knowledgeable and informative. Answered all our questions and even anticipated most of them. More

Subaru of Wichita From the moment I set foot on the dealership lot, I was treated with friendly and helpful service. Jesse Powers greeted me and proceeded to answer al From the moment I set foot on the dealership lot, I was treated with friendly and helpful service. Jesse Powers greeted me and proceeded to answer all of my questions and concerns. I really was made to feel that I was the only customer on the lot, when in fact, the dealership was full of interested car shoppers! I did not have time for a test drive the day I first visited the dealership, but Jesse worked with me to set up a time I could travel to Wichita for the drive. While on the test drive he demonstrated the many features of the car, and patiently tended me as I navigated myself through all the Forester has to offer! I was sold!! A week later when I picked up the new Forester, the sales team explained all the paperwork to me. The process was painless, and I was in and out within an hour. Jesse has since kept in touch with me via email, phone calls, and thoughtful notes. I would recommend Subaru of Wichita to everyone. I love my new vehicle, and am thankful that Jesse Powers was there to assist me. More

Subaru buying experience Very professional and friendly. Made a great first impression and had excellent follow-up. Beautiful dealership. Met the service department people a Very professional and friendly. Made a great first impression and had excellent follow-up. Beautiful dealership. Met the service department people and, although I hope I don't need them a lot, it is good to have a name and a face. More

Great Experience This is the third Subaru I bought from Subaru Wichita and as before I met very professional personnel and great service. Sales person did not try to This is the third Subaru I bought from Subaru Wichita and as before I met very professional personnel and great service. Sales person did not try to sell me what I did not want/need but rather listened to me and tried to accommodate my needs and requests as best as possible. More

courtney Would buy from Travis again! One of the best experiences, ever when buying a vehicle... The staff, went out of their way to keep us happy Would buy from Travis again! One of the best experiences, ever when buying a vehicle... The staff, went out of their way to keep us happy More

Great sales team and amazing prices No pressure sales, fully transparent pricing and sales experience. Great prices. Travis, our sales person, made the car buying process totally easy an No pressure sales, fully transparent pricing and sales experience. Great prices. Travis, our sales person, made the car buying process totally easy and enjoyable. Thank you so much for helping us get our great now car!! More

Vive la Difference! This was a very different experience than I've ever had buying a car. Travis was very knowledgeable and made me feel very comfortable with a major pur This was a very different experience than I've ever had buying a car. Travis was very knowledgeable and made me feel very comfortable with a major purchase. It was actually fun and mostly painless! More

What a Great Team of People We had thought a Subaru Outback would be our next new car. Our neighbor, who had recently purchased a Subaru and told us about the team at Subaru of We had thought a Subaru Outback would be our next new car. Our neighbor, who had recently purchased a Subaru and told us about the team at Subaru of Wichita. So off we went and met with Travis Nebergall and Adrian Hicks; we test drove with Travis and when we got closer to the purchase Travis let me take an Outback on my own so I could further experience the vehicle. After the drive, we new we needed to buy one and sat down with Travis and Adrian to finalize the details. Both Travis and Adrian were extremely professional and answered all our questions. We are now the proud owners of a new Outback 3.6 and couldn't be happier. We'd also like to compliment Alex who assisted with finance paperwork. Great team and a great experience, keep up the good work. Thank you Derek & Kristine Taylor. More

Friendly, very helpful! I went to Subaru just to test drive and do some comparison shopping for my next vehicle. I'd already done a lot of Consumer Reports research, so the n I went to Subaru just to test drive and do some comparison shopping for my next vehicle. I'd already done a lot of Consumer Reports research, so the next step was to drive the cars that looked good on paper. Jesse greeted me and asked me some questions about what I was looking for. While the XV Crosstrek was on my list to drive, Jesse suggested that I drive the Forester as well, because it seemed to fit the category of vehicle I was looking for. I ended up really liking the Forester. Ultimately we found a 2011 Forester that fit the bill perfectly for us. Jesse was always helpful, friendly, easy to communicate with, and most importantly - NOT CREEPY. As I mentioned, I'd already done research, and was actively out test-driving several makes and models at different dealerships, and I was reminded how uncomfortable a car shopping experience can be. It was a relief to just feel relaxed and excited about the process at the Subaru dealership, and to not feel like I needed to run away as quickly as possible. The Subaru dealership was great in every aspect of the experience. Every person I came in contact with was helpful, polite, and made me feel completely at ease. Thanks guys - great job! Lora More

Quality Customer Service We purchased a Subaru Outback Dec 26, 2013. The car began to have problems starting. The engine didn't want to turn over. We suspected a battery pr We purchased a Subaru Outback Dec 26, 2013. The car began to have problems starting. The engine didn't want to turn over. We suspected a battery problem, but didn't know for sure. On the particular morning that I drove it into the Service Center it barely started. I hadn't planned on making a trip to get my car checked, but my husband suggested that I go ahead and drive straight there instead of running the errands I had planned. A Service Center is a busy place and this particular one is under renovation. A.J.Schoen was the Service Advisor who helped me. He appeared to be somewhat in the middle of a task, but I felt like he put it aside to help me (with a pleasant attitude, I might add). He came out to the car to listen to it start up. He informed me that there probably wasn't going to be an opening that day, but he could give me a loaner car if I didn't mind leaving mine. Due to them having a full slate, our car didn't get looked at right away (I hadn't called ahead or even scheduled an appt), but AJ still called me twice throughout the day to keep me posted on progress. The first thing the next morning, I received a call from AJ telling me that my car was ready. It had in fact been a battery problem, which they replaced. I returned the loaner car and my car is good as new. AJ was kind, helpful, apologetic for the inconvenience, and he was accomodating. He kept me up-to-date on what was going while they had my car. Everything was covered under our warranty, so none of this problem was at a cost to my husband and I. He never made me feel like I was inconveniencing him. Our car buying experiencing at Subaru of Wichita was superior, and the care I received at the Service Center under the watchful eye of AJ Schoen was outstanding. Thank you for 'indisputable' customer service! PS~ He washed my car and cooled it off for me (it had been sitting in the hot sun) before returning the keys. Proud to own a Subaru from Subaru of Wichita, Karmen Lewis More