Subaru of Wichita

Our new car purchae was a pleasant stress free experience Our experience at your dealership was very good. We were immediately greeted and was directed to Tim Zauche as he was the one who had helped our frie Our experience at your dealership was very good. We were immediately greeted and was directed to Tim Zauche as he was the one who had helped our friends, the Katers, with their new car. We had not asked for anyone in particular so I think this was a nice gesture on your part. We enjoyed working with Tim, he was very helpful, friendly and personable. He introduced us to others around and they were courteous and friendly. We are enjoying our new car and would recommend Tim to anyone, it was a pleasure working with him. More

Best Car Buying Experience Ever! Tim Zauche and Scott Thomas turned our recent "just looking at a Suburu"experience into a pleasant, non-stressful car buying experience by their outs Tim Zauche and Scott Thomas turned our recent "just looking at a Suburu"experience into a pleasant, non-stressful car buying experience by their outstanding, no pressure service. They both were laid back, pleasant, and genuine. We never felt any kind of pressure what so ever, and the negotiations over the deal was easy. Everything was straight forward - we didn't have to wonder if we were being tricked or fooled. Best experience either my husband or I had ever had. I'd recommend them to anyone. Also - Trish in their service department went so far above and beyond any expectations and wowed us with her sincerity and helpfulness. In fact, it was her presence and friendliness at Woofstock last year that motivated us to move Suburu onto our short list. More

Subaru of Wichita comes through...again I purchased a 2014 Outback from Subaru of Wichita in December of 2013 and had a great experience with the whole team. My review of that experience ca I purchased a 2014 Outback from Subaru of Wichita in December of 2013 and had a great experience with the whole team. My review of that experience can be found on DealerRater.com. Since then I had six months of fantastic support from the service department, my fair share of car washes, and as much respect from any organization as one could expect as a customer...then something unexpected happened. I was involved in a high speed collision that absolutely totalled my Outback. ( Because of Subaru's outstanding safety engineering I was fine, my car is featured on Subaru of Wichita's website). When the other party's insurance came to me with an embarrassingly low offer and then put the burden of proving the value of the car on me. I told the sales associate from the Outback purchase, Tim Zauche, about the insurance offer and he immediately went to General Manager Dusty Rhodes for assistance with the issue. Dusty volunteered to work directly with the insurance company to get where I needed to be (which we eventually did, gaining several thousand on top of the initial offer). He volunteered to do this even before I had decided to purchase my replacement car from him. THIS IS CUSTOMER SERVICE FROM THE LEADERSHIP LEVEL DOWN Needless to say, I bought my replacement vehicle from Subaru of Wichita and experienced the exact same level of customer focus that I did on my first purchase from them. It is not a fluke. This dealership operates under a philosophy of service, and I have recommended them to friends, family, and acquaintances because of it. If you aren't sure, just give them a chance. You won't be disappointed, and you might even be impressed. More

Subaru of Wichita Experience Tyler Thomas helped me tremendously! So did the whole team! Mark, Adrian and Alex were so helpful. This was the first time I'd bought a car and they e Tyler Thomas helped me tremendously! So did the whole team! Mark, Adrian and Alex were so helpful. This was the first time I'd bought a car and they explained how everything would work, went through all the paperwork with me and did a really thorough job. They are truly wonderful and I would recommend them to everyone! More

Great Buying Experience! Refreshingly pleasant experience buying a car. Jesse was very knowledgeable and friendly and great to work with as was everyone else we encountered Refreshingly pleasant experience buying a car. Jesse was very knowledgeable and friendly and great to work with as was everyone else we encountered at the dealership. We did not feel pressured as we had at other dealerships. Jesse has followed up with us since we took ownership of our Forester. We know we can contact him any time with questions about our new vehicle. The dealership itself is a very pleasant, clean environment where I know I won't mind being when I take the vehicle in for service. We highly recommend Subaru of Wichita as well as their vehicles!! More

One of a Kind! Received excellent service and salesmanship. Travis & Scott were very attentive and worked to get me the best possible price for the car of my choice Received excellent service and salesmanship. Travis & Scott were very attentive and worked to get me the best possible price for the car of my choice. After the sale Travis kept in contact to assure I was satisfied and that my choice of the Tribeca met my every need. I would definitely recommend the dealership and Travis to family and friends. When I returned for service, Travis saw me and made the time out to sit down and chat with me about not only my car but also about me. More

Awesome experience! I was greatly impressed with the professionalism & integrity of all the staff! I would definitely recommend Jesse & all other staff members that I me I was greatly impressed with the professionalism & integrity of all the staff! I would definitely recommend Jesse & all other staff members that I met. More

Amazing dealership The most pleasant car buying experience we have ever had. They gave us a great deal, paid more for our trade than I thought we would get and give us The most pleasant car buying experience we have ever had. They gave us a great deal, paid more for our trade than I thought we would get and give us great financing. More

A great dealership We will return to this dealership when we need another vehicle. New buying experience that we greatly appreciate. More dealerships need to have their We will return to this dealership when we need another vehicle. New buying experience that we greatly appreciate. More dealerships need to have their great attitude. More