Subaru of Wichita

Purchase 2014 Outback The Subaru staff was great and did a wonderful job assisting me in picking the Subuaru that fit my needs. Jesse Powers was wonderful to work with an The Subaru staff was great and did a wonderful job assisting me in picking the Subuaru that fit my needs. Jesse Powers was wonderful to work with and was very frindly and knowledgable. Alex in the finance department was quick in approval of loan and preperation of loan papers. I also had opportunity to work with Scott Thomas and he was great. I would highly recommend Subaru of Wichita. Thank you, Tyson More

Fantastic! This was the best car buying experience I've ever had. Samuel, Sam and Alex were very easy to work with, and it was a very relaxed atmosphere. They This was the best car buying experience I've ever had. Samuel, Sam and Alex were very easy to work with, and it was a very relaxed atmosphere. They made buying a car with our three young children very easy and we all left happy! I've never been anywhere else with such a focus on customer service. I look forward to doing more business with the folks at Subaru of Wichita More

Less Painful than other experiences Jesse Powers and Sam Steele worked very hard to earn our business and our trust and went the extra mile to get us the kind of deal we could live with. Jesse Powers and Sam Steele worked very hard to earn our business and our trust and went the extra mile to get us the kind of deal we could live with. Everyone has been professional, straightforward and way over and above the competition in customer service and satisfaction. More

New Purchase The sales and finance staff were able to work up a deal that allowed my Wife and I to purchase the Subaru Forester that we have been looking at for a The sales and finance staff were able to work up a deal that allowed my Wife and I to purchase the Subaru Forester that we have been looking at for a long time. They did not pressure us and their follow up was good. Please note the quality-of-work has been left blank since we have only had the vehicle for three days and have not had to do any work on it as yet. More

Love my car!! My experience at Subaru of Wichita was a great one. Jesse, Sam, and Matt worked well after hours to ensure I had a great experience and walked away h My experience at Subaru of Wichita was a great one. Jesse, Sam, and Matt worked well after hours to ensure I had a great experience and walked away happy. I can't thank them enough for a low stress buying experience. They were all very personable and knowledgable. I look forward to doing future business with Subaru of Wichita. More

Subaru Outback Purchase The salesman Jesse Powers was very knowledgeable about the Outback. They found a car we wanted in St Louis and made us an acceptable deal and had it s The salesman Jesse Powers was very knowledgeable about the Outback. They found a car we wanted in St Louis and made us an acceptable deal and had it shipped to Wichita. Everyone at the dealership were attentive to us and helped us in a friendly manner. More

Our new car purchae was a pleasant stress free experience Our experience at your dealership was very good. We were immediately greeted and was directed to Tim Zauche as he was the one who had helped our frie Our experience at your dealership was very good. We were immediately greeted and was directed to Tim Zauche as he was the one who had helped our friends, the Katers, with their new car. We had not asked for anyone in particular so I think this was a nice gesture on your part. We enjoyed working with Tim, he was very helpful, friendly and personable. He introduced us to others around and they were courteous and friendly. We are enjoying our new car and would recommend Tim to anyone, it was a pleasure working with him. More

Best Car Buying Experience Ever! Tim Zauche and Scott Thomas turned our recent "just looking at a Suburu"experience into a pleasant, non-stressful car buying experience by their outs Tim Zauche and Scott Thomas turned our recent "just looking at a Suburu"experience into a pleasant, non-stressful car buying experience by their outstanding, no pressure service. They both were laid back, pleasant, and genuine. We never felt any kind of pressure what so ever, and the negotiations over the deal was easy. Everything was straight forward - we didn't have to wonder if we were being tricked or fooled. Best experience either my husband or I had ever had. I'd recommend them to anyone. Also - Trish in their service department went so far above and beyond any expectations and wowed us with her sincerity and helpfulness. In fact, it was her presence and friendliness at Woofstock last year that motivated us to move Suburu onto our short list. More

Subaru of Wichita comes through...again I purchased a 2014 Outback from Subaru of Wichita in December of 2013 and had a great experience with the whole team. My review of that experience ca I purchased a 2014 Outback from Subaru of Wichita in December of 2013 and had a great experience with the whole team. My review of that experience can be found on DealerRater.com. Since then I had six months of fantastic support from the service department, my fair share of car washes, and as much respect from any organization as one could expect as a customer...then something unexpected happened. I was involved in a high speed collision that absolutely totalled my Outback. ( Because of Subaru's outstanding safety engineering I was fine, my car is featured on Subaru of Wichita's website). When the other party's insurance came to me with an embarrassingly low offer and then put the burden of proving the value of the car on me. I told the sales associate from the Outback purchase, Tim Zauche, about the insurance offer and he immediately went to General Manager Dusty Rhodes for assistance with the issue. Dusty volunteered to work directly with the insurance company to get where I needed to be (which we eventually did, gaining several thousand on top of the initial offer). He volunteered to do this even before I had decided to purchase my replacement car from him. THIS IS CUSTOMER SERVICE FROM THE LEADERSHIP LEVEL DOWN Needless to say, I bought my replacement vehicle from Subaru of Wichita and experienced the exact same level of customer focus that I did on my first purchase from them. It is not a fluke. This dealership operates under a philosophy of service, and I have recommended them to friends, family, and acquaintances because of it. If you aren't sure, just give them a chance. You won't be disappointed, and you might even be impressed. More

Subaru of Wichita Experience Tyler Thomas helped me tremendously! So did the whole team! Mark, Adrian and Alex were so helpful. This was the first time I'd bought a car and they e Tyler Thomas helped me tremendously! So did the whole team! Mark, Adrian and Alex were so helpful. This was the first time I'd bought a car and they explained how everything would work, went through all the paperwork with me and did a really thorough job. They are truly wonderful and I would recommend them to everyone! More