Subaru of Wichita

Really good They were very friendly and helpful. They also didn't push me and let me have time to think. This was the only dealership that allowed me to test driv They were very friendly and helpful. They also didn't push me and let me have time to think. This was the only dealership that allowed me to test drive by myself and worked with me. I felt good buying my car from them and trusted them. I absolutely love my car with a passion and had looked at several other dealers. I saw it there and knew this was the place I would buy my car from. Sam Steele actually looked me in the eyes while talking and you could tell he was actually listening to me and everything I said. He cared and it showed. He helped with any problems we had and so did Chris who had just started there. Very helpful and a good experience. More

"Stellar Experience from Start to Finish" Charlie P. Chaythonh My Subaru WRX was not available for a test drive at the time of purchase but I had performed a thorough research about the mak Charlie P. Chaythonh My Subaru WRX was not available for a test drive at the time of purchase but I had performed a thorough research about the make and model of my preferred vehicle prior to my purchase. The dealership was very helpful with the purchasing process by special order. They were very professional, friendly, and did not make me feel obligated to any deals or offers that I don't want. They've made my buying experience rather enjoyable rather than stressful. Special Thanks to our salesman, Travis Nebergall. More

They truly care about their customer's satisfaction. My fiance and I bought a car from Subaru of Wichita. A few days later, we realized it wasn't the right choice. The car itself was very very nice, but My fiance and I bought a car from Subaru of Wichita. A few days later, we realized it wasn't the right choice. The car itself was very very nice, but we decided it wasn't fit for our growing family and wasn't rugged enough for the dirt roads we live on. They have a Love It or Leave It deal that allows you to return the car within 72 hours or so many miles. We are located about 150 miles from Wichita, so we went over the allowed miles to do this deal and we were over the 72 hour time limit. We called Sam Steele and he worked out a deal with us. We traded our car for a SUV that day and we are so happy with it! Subaru of Wichita wants you to RIDE HOME HAPPY! Thank you Sam! More

Stellar Experience from Start to Finish We traveled from out of state to purchase our Subaru Forester from Subaru of Wichita, and so before we made the drive, we spent considerable time on t We traveled from out of state to purchase our Subaru Forester from Subaru of Wichita, and so before we made the drive, we spent considerable time on the phone and everyone was patient, professional and seemed genuinely happy to be so helpful. We worked most closely with John Muir and Samuel Cheyney after my initial call to Reby Wirtz, who connect us to John and Samuel. Even though everything sounded too good to be true, we were prepared for the same negative negotiation experience and negative surprises that we've all experienced at other dealerships, but to our grateful amazement, this was by far the MOST casual, up front, no hassle, supremely professional experience we have ever had. We have told everyone that the drive is worth it to do business with Subaru of Wichita, and as long as these lovely people are still in business when it is time for another vehicle, we will absolutely be doing business with them in the future! What a blessing; THANK YOU! More

best experience This was the best car buying experience I have ever had. I cant remember one time that a deal didnt change for the worse when it cam down to signing t This was the best car buying experience I have ever had. I cant remember one time that a deal didnt change for the worse when it cam down to signing the papers in the past. At subaru of wichita, when it came to signing time, it was better. They had estimated a higher interest rate and it turned out better. There wasnt any pressure to buy or any thing negative. Great place. More

Travis did a great job Travis Nebergall sold us a 2015 Outback. The whole experience was painless and went very smoothly. Travis even came in to work when he wasn't schedule Travis Nebergall sold us a 2015 Outback. The whole experience was painless and went very smoothly. Travis even came in to work when he wasn't scheduled to be there in order to meet our schedule. We would definitely purchase another car from Subaru of Wichita and we would want Travis in on the deal as well. More

Overcame hurdles, no challenge to make a deal. I purchased a 1976 Trans Am from Subaru of Wichita which may not sound too eventful if not for me living in Pennsylvania. I had some hurdles to overc I purchased a 1976 Trans Am from Subaru of Wichita which may not sound too eventful if not for me living in Pennsylvania. I had some hurdles to overcome on my end with my credit union but the staff at Subaru of Wichita were patient and understanding. As Travis and TJ would always say "No Challenge". I am 55 years old and purchased a fair share of vehicles in my time and I would have to say that Subaru of Wichita was a pleasure to deal with. More

I was in the middle of no where and Cory rescued me I was traveling alone through Arkansas and I stopped for break and to get some coffee. When i tired to start the car, the key wouldn't turn and nothin I was traveling alone through Arkansas and I stopped for break and to get some coffee. When i tired to start the car, the key wouldn't turn and nothing would engage. I felt a bit panicked sine I was a senior woman alone, in the middle of no where. I called the service dept. Number and Cory answered. I explained the situation and he kindly and patiently walked me through the process to resolve the issue without stressing me out or making me feel stupid. He was wonderful! Thank for your kindness Cory. More

Travis Nebergall Sets The Bar Travis Nebergall takes customer service to a whole new level. I started wondering if he owned the franchise it was so stellar: he worked on our deal Travis Nebergall takes customer service to a whole new level. I started wondering if he owned the franchise it was so stellar: he worked on our deal when he wasn't scheduled to work that day, he personally prepared my new car to present it to me, just to make sure it was done right (even though technically it wasn't his job), and he kept up the outstanding customer service even after the money changed hands. For this dealership, Travis is a keeper! More

LEGENDARY Originally I financed and 2012 mazda 3 from subaru of wichita. I loved my car and the service that came along with it. Then about a month later, an in Originally I financed and 2012 mazda 3 from subaru of wichita. I loved my car and the service that came along with it. Then about a month later, an inattentive drive ran a stop sign and hit my car with me and my girlfriend in it. It was a sad sight to see. no one was hurt, the sad part was my baby (aka the car...) looked like it had thrown up. it was smoking and the engine and other components were hanging out of the front. However it turned out to be blessing in disguise! I got to go and visit my favorite duo Sam and Sam!!! I have know sam, the team leader since i was in elementary school, and he did an excellent job supervising both sales. I was looking for something similar to my mazda for my replacement car. But as soon as i sat in my 2014 cross trek i knew i had to have it. it is absolutely amazing! I love it. we also looked at other very nice cars, but the cross trek was the car for me. Samuel and sam made the process very easy and quick, I can never imagine myself getting a car anywhere else. The sam's are still in touch with me asking how much i love my car. The answer is the same every time. It is a straight shag wagon. Okay not really.... But i still love it! and it is nice! Now to the serious point. Subaru of wichita is easily the best dealership I have ever been to. I have been to the luxury collection of wichita on 13th and greenwhich and you guys blew them out of the water!! I was not the one purchasing the luxury mercedes, but my relative who did buy it was satisfied with the car, and not the sales. Ive said it once I will say it again, if subaru of wichita does not get the dealership of the year, I BLAME THE ILLUMINATTI!!! More