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Subaru of Wichita
Wichita, KS
1,074 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,074 Reviews of Subaru of Wichita
February 07, 2017
Subaru LOVE! A great big thanks to Emilee and crew. Had a great experience with all of them and LOVE my new Outback! It's a pleasure to join the family. Thank you A great big thanks to Emilee and crew. Had a great experience with all of them and LOVE my new Outback! It's a pleasure to join the family. Thank you Emilee for all your work on my behalf! Keep up the great work. More
by Nan
Employees Worked With
Tyler Thomas, Spencer Zimmer, Derek Pruitt, Alex Nolasco, Emilee Reinert
January 29, 2017
Haven't bought one yet but they keep in touch and aren't pushy like the out back the best just can't decide what to do with my current car but they keep in touch and aren't pushy like the out back the best just can't decide what to do with my current car More
by JERRY g
Employees Worked With
Markus Morris, William Harper
January 24, 2017
Very disappointed I purchased a new Forester (2016) I have had nothing but problems with the vehicle. Every time I take the vehicle to be serviced I am told they can't I purchased a new Forester (2016) I have had nothing but problems with the vehicle. Every time I take the vehicle to be serviced I am told they can't find the issue. I live 3 hours from the dealership and the vehicle had been towed there and still "nothing is wrong with it" dummy lights come on and vehicle loses power and still "nothing is wrong with it." I would not recommend Subaru of Wichita to anyone! I did my research and bought a Subaru because they are supposed to be very reliable. I feel like I got a vehicle with issues and the Customer service has been horrible! I plan to get rid of this vehicle as soon as possible and will never again buy a Subaru because of the lack of service I have gotten with this purchase. Very disappointed as I had such high expectations of this vehicle. Subaru did not make things right in my situation. More
by Disappointed
Employees Worked With
Kevin Cole, Alex Ortega
December 31, 2016
New car buying Highly recommend Subaru of Wichita. The sales team very helpful, they will do everything they can to make sure your happy and find what you are lookin Highly recommend Subaru of Wichita. The sales team very helpful, they will do everything they can to make sure your happy and find what you are looking for. More
by Tracy
Employees Worked With
Markus Morris, Derek Pruitt, Betai Arriaga
December 30, 2016
The worst service I have never had this bad of an experience with a dealership and with a car sales man. I would never do business with this company/dealership ever. Su I have never had this bad of an experience with a dealership and with a car sales man. I would never do business with this company/dealership ever. Sucks that they didn't want to sell a car. But yet I was suggested cars I didn't want. I was ready to put cash down to pay for the vehicle I wanted to buy but yet they wanted me to pay the same amount listed. I don't think so... THE WORST EXPERIENCE EVER. If you don't have to deal with this dealership, don't. More
by Dissatisfied Customer
Employees Worked With
Markus Morris, Matt Foster
December 28, 2016
Friction Free Ashley contacted me within 15 minutes of my web inquiry and found out exactly what I was interested in. She then gave this information to Jimmy who to Ashley contacted me within 15 minutes of my web inquiry and found out exactly what I was interested in. She then gave this information to Jimmy who took that information and found exactly what I was looking for at the price I wanted to pay. Jimmy even managed to get the remote starter upgrade I requested moved up in the service department so I could pick the vehicle up on the same day. The dealership is very midern and clean as well. A great over all experience. More
by Michael Watson
Employees Worked With
Jimmy Bolden and Ashley Delaconception
December 14, 2016
Finally Found My Subie! I highly recommend Subaru of Wichita if you are anywhere near their location. My husband and I drove from Kansas City, MO, because of the excelle I highly recommend Subaru of Wichita if you are anywhere near their location. My husband and I drove from Kansas City, MO, because of the excellent work by Emilee Reinert. She connected us to the right vehicle and made sure we were able to look it over in person. She also took the time to send us pictures prior to our weekend in-person visit. Thanks to all the information she sent us, we were pretty sure we were driving to make a purchase. She answered all our questions and was very responsive to requests even after we made our decision. We will certainly not hesitate to look there again when we are in the market for another vehicle. More
by Tricia in KC
Employees Worked With
Spencer Zimmer, Emilee Reinert
November 29, 2016
Fantastic Dealership They tell you right away that they're a no pressure/no commission dealership, and it really shows. There are no hassles and high pressure sales tactic They tell you right away that they're a no pressure/no commission dealership, and it really shows. There are no hassles and high pressure sales tactics. I came in knowing what I wanted, but Travis had some good insight about things I should consider as well. I stopped in the first time on a whim because I happened to be in Wichita and was going to be buying a new car in a few months. I wasn't pressured at all in the time in between stopping in and buying, but I was sent nice reminders that they were looking forward to helping me get the vehicle I wanted. When I was finally ready to purchased, I shopped around for the best offer and called Travis back last. Subaru of Wichita matched the best price I'd found and added in the other odds and ends fees that come along with a car purchase. This was easily the best experience I've had with a car dealer, and he last car I bought was at a dealership a friend works at. More
by MCobbs
Employees Worked With
Travis Nebergall, Derek Pruitt
November 28, 2016
Travis GREAT, Service Center POOR Working with Travis was a Very Good experience! Fair, honest and consistent! I have recommended Travis and Subaru to a family member and they purcha Working with Travis was a Very Good experience! Fair, honest and consistent! I have recommended Travis and Subaru to a family member and they purchased a new Forrester last week. The ONLY reason why I didn't rate the dealership higher overall is because of the service department...they are Not to be trusted! More
by David J Rank
Employees Worked With
Travis Nebergall
November 28, 2016
Liars Andrew showed me both my cabin and engine air filters. He said that the cost to replace both was around $80. I told him that honestly, I didn't want Andrew showed me both my cabin and engine air filters. He said that the cost to replace both was around $80. I told him that honestly, I didn't want to pay $80 and find out later that I paid them $80 for $20 worth of filters. Andrew assured me that wasn't the case. So, I had them replace the filters. I found out the next week that I could have purchased both filters for about $19. They lied to me! I put 20K + miles per year on my car and maintenance is VERY IMPORTANT to me...I HAVE TO TRUST MY SERVICE CENTER AND THEIR TECHNICIANS! Except for oil changes because of my warranty, Subaru of Wichita's service center will NOT work on my vehicle! If you will lie straight to my face, I'm actually sceptical if you're changing my oil.. More
by David J Rank
Employees Worked With
Andrew Nutsch
