Subaru of Wichita

Great Car Buying Experience I have been talking with and texting Preston and Collin for about 6 weeks. When I was ready to buy I exchanged a text with model and trim level. One m I have been talking with and texting Preston and Collin for about 6 weeks. When I was ready to buy I exchanged a text with model and trim level. One more text exchange to agree on price and I bought a car. I came into the dealership on Monday to complete the financial information (took all of 15 minutes). My wife and I came in this morning and Collin went over the car's features and we signed the paperwork. Best car buying experience we have ever had. Preston and Collin were great to work with. I highly recommend doing business with this dealership.....the sales staff is salaried and earns bonuses on sales volume.....they want to sell cars, not play games. More

Better Way to Buy From beginning to end, the crew at Subaru of Wichita made this a positive buying experience. I had Travis Nebergall recommended to me by a friend. A From beginning to end, the crew at Subaru of Wichita made this a positive buying experience. I had Travis Nebergall recommended to me by a friend. After working with him, I would certainly recommend him as well. This is truly a better way to buy a vehicle. More

Great Sales and Finance Team , Matt was an easy going guy with no hassle on trying to push a sale. The finance folks were great and I was able to get the car I wanted in the range , Matt was an easy going guy with no hassle on trying to push a sale. The finance folks were great and I was able to get the car I wanted in the range I hoped for. And anyone who picked up the phone or who greeted me was pleasant and helpful. More

Exceptional They were very helpful in finding a vehicle, working with my financial situation, and overall, genuinely nice. They went above and beyond to make sure They were very helpful in finding a vehicle, working with my financial situation, and overall, genuinely nice. They went above and beyond to make sure I was comfortable and that this was a right fit for me. Very exceptional! More

Straightforward and Helpful This was my first time buying a car and the process was much more straightforward than I expected. We found a van that we liked and Collin showed us This was my first time buying a car and the process was much more straightforward than I expected. We found a van that we liked and Collin showed us around, let us test drive the van, and also helped us explore other options. I like that they had Consumer Reports everywhere and helped us look up more info in there. Collin was very nice to work with and related well with us. Once we decided on the van, we sat down with Derek to reach a price agreement. I liked that they said their culture was transparency, honesty, and not high pressure sales. They brought the blue book values to the table, showing they don't have high mark up. Unfortunately, that meant we weren't able to get the price lowered much, but Derek did work with us some and it did seem fair, so we couldn't complain. Plus, they had pizza and root beer floats, so that was a nice bonus. :) More

Wonderful first time car buying experience! My 12 year old Honda was recently totaled out after being hit while parked in front of a friend's home, so my husband and I were very limited in the a My 12 year old Honda was recently totaled out after being hit while parked in front of a friend's home, so my husband and I were very limited in the amount of time we had to buy a car. We went to Honda, Toyota and Subaru in Wichita to start exploring our options, and I immediately felt comfortable and at ease at Subaru. I've never purchased a car before, and was slightly intimated, but Travis greeting us warmly, asked about our situation, and what we were looking for. (we didn't get this reception at Honda or Toyota) I wasn't planning on test driving anything, but loved the Outback so much I knew I wanted to drive it! We made no commitments that first day, but my husband stayed in touch with Travis throughout the week (we live in KC) and then connected us with our 2014 Outback, at a price that fit our situation perfectly. Travis then personally drove the car to our home within a few days, showed us how to use all the fun features, and answered all of our questions. I would highly, highly recommend Subaru (and Travis!) to anyone looking for a great car buying experience! More

Phenomenal low-to-no-pressure service I'm glad Travis snagged us when we came in the door to look at cars! I've had less positive experiences in the past at other dealerships and came in c I'm glad Travis snagged us when we came in the door to look at cars! I've had less positive experiences in the past at other dealerships and came in completely prepared to have to deal with a lot of sales tactics and inordinate amounts of pressure to "buy now"--and with Travis it was wonderfully chill. He was friendly, never pushy, and fun to work with. When our mechanic identified something pretty small to fix on the car, he ensured that it got taken care of before we purchased it, and was available over cell to clarify minor confusion with the scheduler. When we picked it up and did all the paperwork, it was a Saturday and, in his words, "it's like Superbowl around here on a Saturday"--nevertheless Travis made sure that despite the other families he was working with, he made us feel welcomed, acknowledged, and well-cared for. While there were some (fairly transparent) sales tactics used--let's face it, their job is sales!--there was only one moment where I got mildly annoyed, when offered a deal by the financing department on a particular car we were looking at (I mean, come on, a deal you can only give me for the next 8 hours? That's virtually guaranteed to get me to hard pass, since I strongly dislike being pressured into a snap decision.) All-in-all, I heartily recommend visiting Subaru of Wichita, and seeking Travis out specifically. If and when I'm in the market for a car (the vehicle purchased was for my fiance) I will most likely visit this dealership first. More

Long Distance Purchase Looking for used car on the web can be scary. Subaru of Wichita posted many images of the vehicle for sale on cars.com and included lots of informati Looking for used car on the web can be scary. Subaru of Wichita posted many images of the vehicle for sale on cars.com and included lots of information to review but I live 650 miles away ! I contacted a member of their "Non Commissioned" sales team by phone to make sure the vehicle was still available. Many e-mails followed with questions and additional request for dealer documentation of service and inspection records, all provided in a timely manner. I made one last request, the lowest price they could offer for the sale of this vehicle and they dropped the price 12%.! Not one to decide things "Sight Unseen", we flew to Wichita to see for ourselves. Upon our arrival, minutes later, we were test driving the vehicle then inspecting it thoroughly. We decided to make this long distance purchase and drive our vehicle home, all 650 miles with no problems or concerns what so ever. We found Subaru of Wichita to be an upscale no pressure dealership that is designed to accommodate all potential customers. With no pressure sales, service, parts or just wanting to look, this was a busy but organized experience. We were treated with courtesy and respect at all times and confident we were provided with all the information available to make our decision to purchase. Thank you Subaru of Wichita. More

Great Buying experience! love my Crosstrek Fast, no pushy sales, attended all my doubts...showed me and drove a couple of options before making final decision, definitely recommended. Will d Fast, no pushy sales, attended all my doubts...showed me and drove a couple of options before making final decision, definitely recommended. Will definitely come back for my third purchase... More