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Subaru of Wichita
Wichita, KS
1,080 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,080 Reviews of Subaru of Wichita
December 30, 2016
The worst service I have never had this bad of an experience with a dealership and with a car sales man. I would never do business with this company/dealership ever. Su I have never had this bad of an experience with a dealership and with a car sales man. I would never do business with this company/dealership ever. Sucks that they didn't want to sell a car. But yet I was suggested cars I didn't want. I was ready to put cash down to pay for the vehicle I wanted to buy but yet they wanted me to pay the same amount listed. I don't think so... THE WORST EXPERIENCE EVER. If you don't have to deal with this dealership, don't. More
by Dissatisfied Customer
Employees Worked With
Markus Morris, Matt Foster
December 28, 2016
Friction Free Ashley contacted me within 15 minutes of my web inquiry and found out exactly what I was interested in. She then gave this information to Jimmy who to Ashley contacted me within 15 minutes of my web inquiry and found out exactly what I was interested in. She then gave this information to Jimmy who took that information and found exactly what I was looking for at the price I wanted to pay. Jimmy even managed to get the remote starter upgrade I requested moved up in the service department so I could pick the vehicle up on the same day. The dealership is very midern and clean as well. A great over all experience. More
by Michael Watson
Employees Worked With
Jimmy Bolden and Ashley Delaconception
December 14, 2016
Finally Found My Subie! I highly recommend Subaru of Wichita if you are anywhere near their location. My husband and I drove from Kansas City, MO, because of the excelle I highly recommend Subaru of Wichita if you are anywhere near their location. My husband and I drove from Kansas City, MO, because of the excellent work by Emilee Reinert. She connected us to the right vehicle and made sure we were able to look it over in person. She also took the time to send us pictures prior to our weekend in-person visit. Thanks to all the information she sent us, we were pretty sure we were driving to make a purchase. She answered all our questions and was very responsive to requests even after we made our decision. We will certainly not hesitate to look there again when we are in the market for another vehicle. More
by Tricia in KC
Employees Worked With
Spencer Zimmer, Emilee Reinert
November 29, 2016
Fantastic Dealership They tell you right away that they're a no pressure/no commission dealership, and it really shows. There are no hassles and high pressure sales tactic They tell you right away that they're a no pressure/no commission dealership, and it really shows. There are no hassles and high pressure sales tactics. I came in knowing what I wanted, but Travis had some good insight about things I should consider as well. I stopped in the first time on a whim because I happened to be in Wichita and was going to be buying a new car in a few months. I wasn't pressured at all in the time in between stopping in and buying, but I was sent nice reminders that they were looking forward to helping me get the vehicle I wanted. When I was finally ready to purchased, I shopped around for the best offer and called Travis back last. Subaru of Wichita matched the best price I'd found and added in the other odds and ends fees that come along with a car purchase. This was easily the best experience I've had with a car dealer, and he last car I bought was at a dealership a friend works at. More
by MCobbs
Employees Worked With
Travis Nebergall, Derek Pruitt
November 28, 2016
Travis GREAT, Service Center POOR Working with Travis was a Very Good experience! Fair, honest and consistent! I have recommended Travis and Subaru to a family member and they purcha Working with Travis was a Very Good experience! Fair, honest and consistent! I have recommended Travis and Subaru to a family member and they purchased a new Forrester last week. The ONLY reason why I didn't rate the dealership higher overall is because of the service department...they are Not to be trusted! More
by David J Rank
Employees Worked With
Travis Nebergall
November 28, 2016
Liars Andrew showed me both my cabin and engine air filters. He said that the cost to replace both was around $80. I told him that honestly, I didn't want Andrew showed me both my cabin and engine air filters. He said that the cost to replace both was around $80. I told him that honestly, I didn't want to pay $80 and find out later that I paid them $80 for $20 worth of filters. Andrew assured me that wasn't the case. So, I had them replace the filters. I found out the next week that I could have purchased both filters for about $19. They lied to me! I put 20K + miles per year on my car and maintenance is VERY IMPORTANT to me...I HAVE TO TRUST MY SERVICE CENTER AND THEIR TECHNICIANS! Except for oil changes because of my warranty, Subaru of Wichita's service center will NOT work on my vehicle! If you will lie straight to my face, I'm actually sceptical if you're changing my oil.. More
by David J Rank
Employees Worked With
Andrew Nutsch
November 25, 2016
Great Car Buying Experience I have been talking with and texting Preston and Collin for about 6 weeks. When I was ready to buy I exchanged a text with model and trim level. One m I have been talking with and texting Preston and Collin for about 6 weeks. When I was ready to buy I exchanged a text with model and trim level. One more text exchange to agree on price and I bought a car. I came into the dealership on Monday to complete the financial information (took all of 15 minutes). My wife and I came in this morning and Collin went over the car's features and we signed the paperwork. Best car buying experience we have ever had. Preston and Collin were great to work with. I highly recommend doing business with this dealership.....the sales staff is salaried and earns bonuses on sales volume.....they want to sell cars, not play games. More
by Car for Markus
Employees Worked With
Preston Haverkamp, Collin Coke
November 23, 2016
Better Way to Buy From beginning to end, the crew at Subaru of Wichita made this a positive buying experience. I had Travis Nebergall recommended to me by a friend. A From beginning to end, the crew at Subaru of Wichita made this a positive buying experience. I had Travis Nebergall recommended to me by a friend. After working with him, I would certainly recommend him as well. This is truly a better way to buy a vehicle. More
by Brettmurphy87
Employees Worked With
Jimmy Bolden, Travis Nebergall, Spencer Zimmer, Derek Pruitt
November 19, 2016
Great Sales and Finance Team , Matt was an easy going guy with no hassle on trying to push a sale. The finance folks were great and I was able to get the car I wanted in the range , Matt was an easy going guy with no hassle on trying to push a sale. The finance folks were great and I was able to get the car I wanted in the range I hoped for. And anyone who picked up the phone or who greeted me was pleasant and helpful. More
by agentry96
Employees Worked With
Markus Morris, Matt Foster
November 11, 2016
Exceptional They were very helpful in finding a vehicle, working with my financial situation, and overall, genuinely nice. They went above and beyond to make sure They were very helpful in finding a vehicle, working with my financial situation, and overall, genuinely nice. They went above and beyond to make sure I was comfortable and that this was a right fit for me. Very exceptional! More
by llfinger
Employees Worked With
Chick, Betai Arriaga
