Subaru of Port Richey

Unnecessary visit I had purchased a used Outback from another dealership and when it needed it's service Port Richey was the closest dealership. My experience was great I had purchased a used Outback from another dealership and when it needed it's service Port Richey was the closest dealership. My experience was great, until one month later when I saw oil on the floor of my garage, had not seen it prior as I was parking on grass driveway. I looked underneath and saw oil around the drain plug, and oil all over the underside of the car. I took it back and it was the crush washer. The service guy asked who had serviced it before as they had not replaced the crush washer which is supposed to be done every oil change, I told him THEY had 4 weeks prior. He still tried to play it off on another service center. Bottom line they replaced it, stopped the oil leak, BUT it still took me an hour drive each way, plus fuel, plus my wait time.....if it had been done right the first time that would have saved me the almost 3 hours out of my day, and the cost of fuel.....perhaps an offer of a discount next visit would have been appropriate! More

24000 mile checkup Your the most efficient and honest dealership that I have ever dealt with. I am most satisfied with every one I have dealt with and I have recommended Your the most efficient and honest dealership that I have ever dealt with. I am most satisfied with every one I have dealt with and I have recommended your automobiles and dealership to all my friends and relatives. More

Battery Issue After requiring a battery jump the previous evening, I brought my Forester in for a check. Walter listened intently to my report and then I waited for After requiring a battery jump the previous evening, I brought my Forester in for a check. Walter listened intently to my report and then I waited for the result. After a reasonable period, Walter told me that all appropriate checks had been performed without finding a problem. Ten days later there has been no repeats of the battery issue. My visit relieved my anxiety about the battery not performing as it should. More

Awesome You are the best!!!!!! Responsive; answers all questions. I recommend you to everyone I know. My brother just bought a new Subaru because he likes the You are the best!!!!!! Responsive; answers all questions. I recommend you to everyone I know. My brother just bought a new Subaru because he likes the service I have received from you. More

Great experience Such a fantastic experience, from the email communication to the salesperson right down to the financing. Very comfortable atmosphere and everyone wa Such a fantastic experience, from the email communication to the salesperson right down to the financing. Very comfortable atmosphere and everyone was so friendly. Great experience and would highly recommend to everyone! More

oil change no hassle in and out job well done.Gregg Meyer was awesome.thank you subaru.As always i never have a problem getting my autos serviced with LOKEY. no hassle in and out job well done.Gregg Meyer was awesome.thank you subaru.As always i never have a problem getting my autos serviced with LOKEY. More

Great service The service center here is awesome. They really take good care of your car and I’ve slways been extremely happy. I wouldn’t bring my Subaru anywhere e The service center here is awesome. They really take good care of your car and I’ve slways been extremely happy. I wouldn’t bring my Subaru anywhere else. Great customer service!! More

service always stellar service.Greg and Bryan are teriffic.They are friendly,knowledgeable and helpful.They apply discounts readily.. The estimated wait time always stellar service.Greg and Bryan are teriffic.They are friendly,knowledgeable and helpful.They apply discounts readily.. The estimated wait time is accurate and they wash the car on resquest.. More

Great Service Department Bought my Outback in 2013 at this dealership with 11,000 miles. Now fast forward 112,000 in 3/2018. The car and especially the service is outstanding Bought my Outback in 2013 at this dealership with 11,000 miles. Now fast forward 112,000 in 3/2018. The car and especially the service is outstanding. Unusual for most dealerships they have competitive service rates. Greg and Brian in Service you can not go wrong. I have owned lots of cars (i.e. Lexus) but I am now a Subaru loyale fan. More

Very pleased I was notified that I was overdue for serviceing . I had time that day and went in without an appointment. I was helped almost immediately with warm f I was notified that I was overdue for serviceing . I had time that day and went in without an appointment. I was helped almost immediately with warm friendly representative. When finished I realized I had forgotten to ask for the car wash. He took the car right away and had agreat job done. Each time I have used your service department there was always excellent service. More