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Subaru of Port Richey
Port Richey, FL
4,768 Reviews
Subaru of Port Richey, located at 11613 U.S. Highway 19 N in Port Richey, FL, is your Subaru Dealer for new and used Subaru vehicles. Originally Saturn of Port Richey, we have been family owned and operated since 1952. Subaru of Port Richey is the newest dealership in the Lokey Automotive Group. We are proud to serve the Spring Hill, Brooksville and New Port Richey region with quality new and used Subaru vehicles. With models like the Outback, Forester, Impreza, STI and Impreza WRX, we have something for every taste and need. Come visit us at 11613 U.S. Highway 19 North to see our vehicles and take one for a test drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,768 reviews
May 22, 2018
Service was really good I had some questions about my Subaru. Brian Skelton after the car was serviced. He answered all my questions in a professional way. Also gave me the p I had some questions about my Subaru. Brian Skelton after the car was serviced. He answered all my questions in a professional way. Also gave me the prices of what needed to be done in the future. More
by WZOLLINS
Verified CustomerEmployees Worked With
May 22, 2018
Purchased a beautiful new Outback! We were very impressed with our salesman and the finance team. We had a great experience and are repeat customers for this reason. Our salesman was We were very impressed with our salesman and the finance team. We had a great experience and are repeat customers for this reason. Our salesman was very knowledgeable and helpful as well as patient with all of our questions. More
by PVANNORMAN
Employees Worked With
Tony Stout
May 22, 2018
Outstanding service This is the 4th an 5th car my family has bought from lokey Subaru!! Todd cross is a phenomenal person an salesman!!! I wouldn't ever go anywhere else! This is the 4th an 5th car my family has bought from lokey Subaru!! Todd cross is a phenomenal person an salesman!!! I wouldn't ever go anywhere else!!! One call an he always gets everything done. Always goes far an beyond!! I have never felt like a number, always family!! As to why my whole family goes to lokey!! Your number one in our book!! Thank you so much for your you have done to make our family happy!!! More
by Fillmore01
Employees Worked With
Curt DeGarmo, Todd Cross
May 21, 2018
Dream deal Absolute best experience in car buying I’ve had. Tony and his team are AMAZING! No pressure tactics and friendly environment. Walked in, got the price Absolute best experience in car buying I’ve had. Tony and his team are AMAZING! No pressure tactics and friendly environment. Walked in, got the price, signed papers and went home with a huge smile More
by Ccru3180
Employees Worked With
Tony Stout
May 21, 2018
Very good service It was in a great location not that far from my house the sales people were very good and knowledgeable I was in an out in a couple of hours with my It was in a great location not that far from my house the sales people were very good and knowledgeable I was in an out in a couple of hours with my new car More
by Bryanwelch
Employees Worked With
Sarah Gore
May 20, 2018
Great car great service We had a great experience at the deelership. We came late in the day and Sarah never flinched about hanging in with us. Sarah was patient with us and We had a great experience at the deelership. We came late in the day and Sarah never flinched about hanging in with us. Sarah was patient with us and it was needed since this is our first Subaru. Sarah knew the vehicle and the difference trim levels and got us into the vehicle we wanted. More
by Markmarcotte
Employees Worked With
Sarah Gore
May 18, 2018
Thrilled with total experience From the inital phone call to my husband from Rick, the internet manager, this was absolutely the best car buying experience! Once we arrived, we wer From the inital phone call to my husband from Rick, the internet manager, this was absolutely the best car buying experience! Once we arrived, we were introduced to our sales person, Todd Cross. I can't say enough good things about working with him to find and purchase this beautiful car. He was so helpful to narrow down our choices to make sure we found the car we were looking for. He covered so many of the features in the test drive, that by the time we got back to the showroom, we had already decided that this was the car for us! The negotiations were a breeze and next thing you know, we were being walked through the manual. The gentleman in the financial department made the paperwork easy to understand and fast. After all was signed and sealed, Todd took us out to our new car and patiently showed us how everything worked, made sure all our questions were answered and sent us on our way. Great job!!! More
by Lynnie
Employees Worked With
The finance manager , Todd Cross, Ric Stocker
May 18, 2018
Get ALL information before finalizing a deal! It all started when I started shopping for a Subaru WRX Premium. Was really happy with the pre-sales experience till the D-Day. I filled up my credit It all started when I started shopping for a Subaru WRX Premium. Was really happy with the pre-sales experience till the D-Day. I filled up my credit application a day before delivery just so I could shop around in case the offered interest rate wasn't the best, I was communicated without running this through the banks that I would be offered the best Subaru financing deal of 2.9%. With all this sorted, I decided to make a 250miles round trip to Port Richey with my friends and drive back in my first car in the United States after graduating from college. Since I am international student with a good credit score but, with a short history, I had to bear the brunt of it the next evening when we got to signing the papers. Everything until then was splendid. Here's when things started going wrong - 1) Since I was to move to WI to start a new job in less than a week, I had requested them to register the car in WI using the apartment lease I had signed (this is allowed by WI DMV as I confirmed this process with them over the phone). However, on going through the papers, I realized the car was being FL registered('cause the banks would not have approved financing) and I would have to pay for the WI registration. They shortly agreed to cover for the WI registration cost without any drama since we had agreed upon a out the door price before. The bothering thing is all this wasn't communicated to me at all and I had to read through the fine lines to understand what was going on. 2) I was asked to pay $100 towards some stamps etc. This was over and above the Out the door price that we had agreed upon. I wouldn't expect an "out the door price" to change as taxes, costs are known right at the word ago and I was very clear that I need the exact price before I agree on a purchase. Again, this didn't take too long to get around and they agreed to take this charge off for me. 3) At 6pm whilst signing the papers, only after EXPLICITLY enquiring about the APR was , was given a really high number due to the nature of my short credit history and student income and that's OK. I don't blame the dealership for this but, they should have been transparent about all this. There is a reason credit applications are done in advance and they should have run this by the banks right after I filled up the online credit application instead of just looking at history numbers and telling me that I qualify for the best Subaru deal! I am ready to pass this too but, read this.... 4) When I told them about what I was promised a day ago, they started to give me reasons about why the APR was high. They were correct about it to some extent however, when I told them of my decision to back out from the deal, I was made to believe that if a approved loan is declined, it would show up as a blotch on my credit history and other bank will ever lend me money because SUBARU FINANCE rejected my loan application. I had to speak to a couple of reliable sources to brush this off as complete BS. During all this, they tried their best increasing the incentives and by proposing to refinance the loan without any penalty after making month's payment (since I would have a full time job by then) to close the deal but, I had lost trust in them by now. So, what did I get towards the end? Nothing! 1) I was planning for the last 6months to drive to WI and have fun with MY WRX. This failed a week before my move-out date 2) I lost leverage with other dealers 3) Had to incur the rental car + insurance + fuel charges since I don't own a car at the moment (I expected them to compensate me for this but, that's apparently beyond their control. Surprising, how they can dole out thousands of dollars when a purchase is on the cards) 4) Had to book last minute expensive flight tickets and arrange for my stuff to shipped to WI. 4) Wasted the time of my 4 best friends who accompanied me to take delivery of my new car. 5) The social embarrassment of returning without a car when all my friends and family knew about this purchase The sales experience was nothing but phenomenal! But the one that ensued after, is what in my eyes, shady! All in all, pay close attention to the paperwork and leave nothing to chance 'cause you never know what lies ahead here. More
by Shivang Gandotra
Employees Worked With
Kevin, Larry, Ric Stocker, Tony Stout
May 18, 2018
Best car buying experience ever First time Subaru buyer. It was the best car buying experience I’ve ever had. Everyone was very friendly and I got a beautiful ride. First time Subaru buyer. It was the best car buying experience I’ve ever had. Everyone was very friendly and I got a beautiful ride. More
by 50thanibrz
Employees Worked With
Sarah Gore
May 17, 2018
regular warranty service and a trip check 3rd service to date and all went well. Subaru vehicle is rated at top of the market, which I believe it is. Based on safety features alone saved us c 3rd service to date and all went well. Subaru vehicle is rated at top of the market, which I believe it is. Based on safety features alone saved us considerable money. I would recommend a Subaru as a great vehicle.to anyone. More
by pmarshall1948
Employees Worked With
Don't recall!
