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Subaru of Port Richey

Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.6
4,754 Reviews
Subaru of Port Richey, located at 11613 U.S. Highway 19 N in Port Richey, FL, is your Subaru Dealer for new and used Subaru vehicles. Originally Saturn of Port Richey, we have been family owned and operated since 1952. Subaru of Port Richey is the newest dealership in the Lokey Automotive Group. We are proud to serve the Spring Hill, Brooksville and New Port Richey region with quality new and used Subaru vehicles. With models like the Outback, Forester, Impreza, STI and Impreza WRX, we have something for every taste and need. Come visit us at 11613 U.S. Highway 19 North to see our vehicles and take one for a test drive.
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11613 U.S. Hwy 19

Port Richey, FL

34668

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Showing 4,754 reviews

February 24, 2022

With limited inventory everywhere, these folks found us a great deal, kept promises, and treated us with respect. Highly recommend! More

by Raymond
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Croxton, Curt DeGarmo, Mark Belviso
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February 24, 2022

Straight forward and honest. A willingness to listen the customer. Detail explanation of the time it will take for the service. More

by l84thesky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None of the above, did not deal with sales.
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February 24, 2022

My dealings were with the body shop under the direction of Jason, shop manager..Unfortunately, due to the scarcity of parts it took 4 months to repair my car..However, Jason was very informative and did al More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Body shop: Jason Naegele & Anthony Berardo Jr.
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February 23, 2022

Great service, salesman was excellent, very pleasant environment, finance manager was very helpful and didn’t try and sell you extras More

by mtrig43
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Servedio
Chris Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 23, 2022

I have always found Subaru of Port Richey a pleasant friendly environment with excellent service. Service person was very accommodating and helpful. I have my vehicle serviced there in the future. More

by ricktallman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
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February 23, 2022

Top notch always respond in a very professional way. They really care about the customer. More

by GHFOSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Skelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 23, 2022

Pleasant people to work with, we’re very thorough in completing work. Very nice service waiting room. More

by mwold73
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
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February 23, 2022

I came in for wipers and waited over an hour and a half. When my service guy went to go check on the status, another employee asked if I've been helped. He then went to see the status, only to come back and More

by SHANAKARL09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember names
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February 23, 2022

This Dealership has left a very bad taste in my mouth, it started with our salesman Steve. He gave us this big sales pitch about all the FREE things that we were going to get. I found out all the FREE things More

by Cynthia Williamson
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Servedio
Other Employees : Salesman Steve
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Feb 24, 2022 -

Cynthia Williamson responded

We traded two vehicles for a 2022 Wilderness We traded two vehicles for a 2022 Wilderness. There were no new cars on the lot at the time. They were in transport. I ask the price of the 2022 and was told by our Salesman that it was $40 to $41 K. No problem. The car came in a few days earlier than expected and was being detailed we we got to the Dealership. We signed the paperwork thinking all was good. We get home and take out the manual and the sticker price is in the glove box in the amount of $36,869. The loan was for the price of the quote not the price of the car on the sticker. We found out $3850.00 was added on as the Lockey Package. We have no information on this at all. We should have been informed what all this entails. We have no info on this package. No sticker for this was in or on the car. If we would have had a choice we would not have agreed to the expense package and would have saved a couple hundred off the car payment. If the SUV is as good as all the reviews state “ why the sneaky Package “? Steve kept telling us that if we come to Lockey dealer the oil change will not cost anything and the tires will be rotated each time. No cost means to me nothing out of pocket. Well $3850. Came out of our pockets. So there is a bad taste in our mouths for this dealership. We were lied to about this package by omission. It is a great vehicle this was handled dishonestly. He told us about the Lockey package but made it appear that the package came with the car as long as we have services done at that dealership. I had that with my Cadillac at no charge. He never once mentioned the package cost. . There were no new cars on the lot at the time. They were in transport. I ask the price of the 2022 and was told by our Salesman that it was $40 to $41 K. No problem. The car came in a few days earlier than expected and was being detailed we we got to the Dealership. We signed the paperwork thinking all was good. We get home and take out the manual and the sticker price is in the glove box in the amount of $36,869. The loan was for the price of the quote not the price of the car on the sticker. We found out $3850.00 was added on as the Lockey Package. We have no information on this at all. We should have been informed what all this entails. We have no info on this package. No sticker for this was in or on the car. If we would have had a choice we would not have agreed to the expense package and would have saved a couple hundred off the car payment. If the SUV is as good as all the reviews state “ why the sneaky Package “? Steve kept telling us that if we come to Lockey dealer the oil change will not cost anything and the tires will be rotated each time. No cost means to me nothing out of pocket. Well $3850. Came out of our pockets. So there is a bad taste in our mouths for this dealership. We were lied to about this package by omission. It is a great vehicle this was handled dishonestly. He told us about the Lockey package but made it appear that the package came with the car as long as we have services done at that dealership. I had that with my Cadillac at no charge. He never once mentioned the package cost.

February 23, 2022

Austin made our car buying experience great. The dealership was very helpful with the financing and our trade in. We were in and out in no time. Would definitely buy there again. Sincerely More

by Rogmat62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Belviso
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