Subaru of Little Rock
Little Rock , AR
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111 Reviews of Subaru of Little Rock
Refreshingly Easy Sales Process Easy sales transaction. No high-pressure. No endless negotiations back-and-forth. Just a good deal and good communication up front. This kind of r Easy sales transaction. No high-pressure. No endless negotiations back-and-forth. Just a good deal and good communication up front. This kind of relaxed atmosphere is what will get this dealership repeat buyers. Thank you. More
Bad Business Practices Changed the price when I showed up in person. Online price and over the phone price are not the one they will quote you when you get there. Bad busin Changed the price when I showed up in person. Online price and over the phone price are not the one they will quote you when you get there. Bad business practices. They say they "change prices daily with the market" which means, "raise the price when you show up in person". Do not buy here. Drive out of state if you want to get a Subaru. You've been warned. More
Absolutely excellent customer service! Friendly dealership that's willing to go the extra mile to make the customer happy. Our salesman, Jackson Prater, has years of knowledge of the histor Friendly dealership that's willing to go the extra mile to make the customer happy. Our salesman, Jackson Prater, has years of knowledge of the history and reliability of the brand he sales! More
Best dealership I've been to Super friendly, helpful, honest. Definitely the best dealership I've ever been to. TJ went out of his way to help us buy a car. The service departmen Super friendly, helpful, honest. Definitely the best dealership I've ever been to. TJ went out of his way to help us buy a car. The service department is super friendly and awesome. They had that car looking SO nice. Emily was very helpful. Micah from parts department was super friendly. I just can't brag enough about these people. My only complaint is there wasn't an x-large t-shirt for my husband to buy. Y'all need to stock more in that size 😁 More
Sales I used to not trust car salesmen, but since I met Daniel it changed my mind completely. He went way out of his way and then some to help my wife and I I used to not trust car salesmen, but since I met Daniel it changed my mind completely. He went way out of his way and then some to help my wife and I to purchase a car. This is a top rated dealership and if you don't at least go and check them out, then you are missing out, Great cars, great selection and the people there are fantastic. More
Excellence in all areas Everyone treated us exceptionally well....I searched via the internet as I lived about 130 miles from the dealership. Was contacted by the internet sa Everyone treated us exceptionally well....I searched via the internet as I lived about 130 miles from the dealership. Was contacted by the internet salesman Will, worked with him prior to our visit to the dealership, and was shown exactly what I was looking for as soon as we arrived. We made a decision, received a very fair deal, and everyone involved in the process was professional and welcoming. Overall, an excellent experience, and we will continue to do business with Subaru of Little Rock! More
1st Subaru.... Great Experience! We knew we wanted a Subaru. We just didn't know which one we needed. The salesman, Lucas, was very patient with us letting us test drive 3 different We knew we wanted a Subaru. We just didn't know which one we needed. The salesman, Lucas, was very patient with us letting us test drive 3 different models. Once we decided on one, Sales and Finance went the extra mile to find the color we wanted as it wasn't "on the lot". It was a great experience from beginning to end. The salesman was professional and sweet. Finance was easy to work with. We will be back! More
Great dealership, great car I have been searching for a car, I love cars and I did test drives on almost all the SUV options available in the market currently, and Subaru cars we I have been searching for a car, I love cars and I did test drives on almost all the SUV options available in the market currently, and Subaru cars were my favorite by far, the only decision I had to make was a Forster or an Outback, the people in the dealership are amazing, I was satisfied with the payment negotiation. they delivered my requested car at time and the whole process was very smooth. I highly recommend this dealership More
First new car and thus first new Subaru The entire process of purchasing a new vehicle was pleasant, quick, and I actually had a good time! Everyone was helpful and I love their pricing mode The entire process of purchasing a new vehicle was pleasant, quick, and I actually had a good time! Everyone was helpful and I love their pricing model. I did not have to endure the flock of sales people trying to sell me something that was overpriced and more about their commission than my needs or financial requirements.! Thanks! More
EXCELLENT - ALL THE WAY! I WENT TO THREE OTHER DEALERS IN THE SAME AREA TO PURCHASE A USED TRUCK FOR MY FARMS before going to the Subaru Dealer. It was like pulling teeth to I WENT TO THREE OTHER DEALERS IN THE SAME AREA TO PURCHASE A USED TRUCK FOR MY FARMS before going to the Subaru Dealer. It was like pulling teeth to get them to help me and they didn't seem to care If I bought something or not. When I asked questions - they didn't know the answers and would go back into the office for extended periods. I finally exited all three and was going back home - since it was getting late. By chance, my wife said - lets try one more dealership - it was the Subaru dealer. WHAT A DIFFERENCE. The salesman - Mr. Tad Rensel - was knowledgeable and extremely helpful. He helped me evaluate the trucks and answered all my questions - extremely professional. He introduced me to the sales manager and he was exceptionally knowledgeable and helpful also. No old style xx - like other dealers - straight forward and honest. Within 10 minutes I purchased exactly the type truck I was looking for - and was impressed with the entire transaction. It was a true pleasure to deal with such highly professional people. Rest assured - when I need more vehicles - the first place I will go will be Subaru of Little Rock. I highly recommend the dealership to anyone wanting to deal with honest and professional people. Ed Six More