Subaru of Gwinnett

I cannot speak highly enough of Jill Thurston. The last dealership I went to (not a Subaru dealership)there was so much turnover, I never saw the same person twice, and I never felt completely comfortable dealership I went to (not a Subaru dealership)there was so much turnover, I never saw the same person twice, and I never felt completely comfortable that I needed the extra services they recommended. In the past year that I have been coming here, I have developed complete trust and confidence in Jill (not just my own experience, but positive things I have heard from other Subaru owners while waiting for service to be completed). We are extremely satisfied with Jill and the service team who have worked on our vehicle. I did not actually purchase my Forester (my father and I swapped vehicles), but based on my experience with your service department I am fairly certain that when I am ready to buy a new vehicle it will be a Subaru from your dealership. More

I love bringing my car repairs and maintenance to Jill because she is so attentive to my needs and knowledgeable about the needs of my car. She always hears what I am really saying and provides precisely because she is so attentive to my needs and knowledgeable about the needs of my car. She always hears what I am really saying and provides precisely what I need which makes getting auto service done nearly pain free. She always goes the extra mile, too. She has helped me in the past and I will continue to go to her specifically because of her excellent rapport with people. I rate her A1!! Thank you Jill! More

I bought a new Tribeca from Subaru of Gwinnett back in May. I visited the dealership with the intent of buying a Forester...but after I arrived I realized it wasn't the right car for me. Jim Heet was ve May. I visited the dealership with the intent of buying a Forester...but after I arrived I realized it wasn't the right car for me. Jim Heet was very patient with me through the entire process. I felt very comfortable working with him and he was very helpful as I did my research and made my decision. He was honest and just all around great to work with! I highly recommend these nice folks!! More

Jill is always ready and willing to assist each time we bring our Outback in for service at Subaru of Gwinnett. She is truly an asset to the organization. bring our Outback in for service at Subaru of Gwinnett. She is truly an asset to the organization. More

Jill is the BEST! Friendly, professional, helpful, Jill is the BEST! Friendly, professional, helpful, accommodating. She is the kind of service person that builds trusting relationships with custome Jill is the BEST! Friendly, professional, helpful, accommodating. She is the kind of service person that builds trusting relationships with customers. You leave the dealership feeling and knowing great care was was taken to make sure your visit was the best it could be. Love my Subaru and my Service Advisor "Friend", Jill. More

Lance and his associates were prompt in responding to questions and giving accurate pricing over the internet. Purchase and financing completed in less than 2 hours. No pressure to purchase any options questions and giving accurate pricing over the internet. Purchase and financing completed in less than 2 hours. No pressure to purchase any options or service plans. Just overall excellent service! More

Jill is always very professional and works with us to accommodate our schedule. There is never a "surprise" at the end of the day, and the timing of the service is always accurate. accommodate our schedule. There is never a "surprise" at the end of the day, and the timing of the service is always accurate. More

Lance was a pleasure to work with. He was extremely helpful and patient during my car buying experience. I would highly recommend Lance to anyone that it is interested in buying a new car from Subaru. helpful and patient during my car buying experience. I would highly recommend Lance to anyone that it is interested in buying a new car from Subaru. Lance is truly an asset to your organization and made this purchase for me painless. More

Jill is superb, cutomer friendly, always works my cars in, and most importantly, trustworthy since most of us don't know much about cars-told me on one visit I needed a new battery. Couldn't afford it at in, and most importantly, trustworthy since most of us don't know much about cars-told me on one visit I needed a new battery. Couldn't afford it at the time, sure enough, two weeks later car died. More

After first doing some test driving, I shopped online for a Subaru Forester or a Toyota Rav4. After much bargaining and comparison shopping with many dealers in the Atlanta area, I got the best deal for a Fo a Subaru Forester or a Toyota Rav4. After much bargaining and comparison shopping with many dealers in the Atlanta area, I got the best deal for a Forester from Jim Heet at Subaru of Gwinnett, the closest dealer to our home, as luck would have it. When I asked for his best "out-the-door" price, he gave it to me down to the penny. We drove a hard bargain, but we got what we wanted and are very satisfied. No hassles, just a straightforward exact-price deal. I would highly recommend Subaru of Gwinnett and Jim Heet. (It didn't hurt that he and I are also both University of Dayton grads from the last century.) More