Subaru of Gwinnett

I had been researching new cars for months. Lance gave me all the information I needed and when I needed it. He stayed in touch and notified me of specials until the right timing came along. He was neve me all the information I needed and when I needed it. He stayed in touch and notified me of specials until the right timing came along. He was never over push and met my requests. Everyone else at the dealership was friendly and made the experience enjoyable. More

Ihave Been taking my 2 Subaru's in for service since 2004, I have always received Great, Friendly service. I live 2 hours away, even though there is a Dealership closer in Asheville, NC , I would rat 2004, I have always received Great, Friendly service. I live 2 hours away, even though there is a Dealership closer in Asheville, NC , I would rather bring my Cars here for Service. The Parts Department also gives Friendly Prompt service. More

Lance was very helpful, kind, and went out of his way to help me. His customer service was above and beyond! My parents were with me while I was shopping for cars and even they will be back to buy a Subar help me. His customer service was above and beyond! My parents were with me while I was shopping for cars and even they will be back to buy a Subaru from Lance. He is a value to your company and a pleasure to work with! More

Although I have to drive a bit out of my way to go to Subaru of Gwinnett, it is well worth it to me. All the staff are very friendly and helpful. I am greeted quickly and efficiently. If they find any Subaru of Gwinnett, it is well worth it to me. All the staff are very friendly and helpful. I am greeted quickly and efficiently. If they find any additional issues with my car, those issues are explained clearly - and I am told the estimated cost and required time. More

Both Jill and Gary are focused on providing the best service and sales possible. I recommended a friend to Gary and she purchased a new Outback and was very impressed with Gary's knowledge and abil service and sales possible. I recommended a friend to Gary and she purchased a new Outback and was very impressed with Gary's knowledge and ability to work with her in trying to find exactly the right vehicle. She had visited over 10 other varying dealerships and never received the attention given to her by Gary. I brought my own Subaru into the dealership for service and Jill provided her usual OUTSTANDING attention to detail in providing and satisfying all the needed service on my vehicle. I can't speak highly enough about both Jill and Gary and am so fortunate to have a dealership with the high quality of customer service presented at Subaru of Gwinnett. More

I cannot speak highly enough of Jill Thurston. The last dealership I went to (not a Subaru dealership)there was so much turnover, I never saw the same person twice, and I never felt completely comfortable dealership I went to (not a Subaru dealership)there was so much turnover, I never saw the same person twice, and I never felt completely comfortable that I needed the extra services they recommended. In the past year that I have been coming here, I have developed complete trust and confidence in Jill (not just my own experience, but positive things I have heard from other Subaru owners while waiting for service to be completed). We are extremely satisfied with Jill and the service team who have worked on our vehicle. I did not actually purchase my Forester (my father and I swapped vehicles), but based on my experience with your service department I am fairly certain that when I am ready to buy a new vehicle it will be a Subaru from your dealership. More

I love bringing my car repairs and maintenance to Jill because she is so attentive to my needs and knowledgeable about the needs of my car. She always hears what I am really saying and provides precisely because she is so attentive to my needs and knowledgeable about the needs of my car. She always hears what I am really saying and provides precisely what I need which makes getting auto service done nearly pain free. She always goes the extra mile, too. She has helped me in the past and I will continue to go to her specifically because of her excellent rapport with people. I rate her A1!! Thank you Jill! More

I bought a new Tribeca from Subaru of Gwinnett back in May. I visited the dealership with the intent of buying a Forester...but after I arrived I realized it wasn't the right car for me. Jim Heet was ve May. I visited the dealership with the intent of buying a Forester...but after I arrived I realized it wasn't the right car for me. Jim Heet was very patient with me through the entire process. I felt very comfortable working with him and he was very helpful as I did my research and made my decision. He was honest and just all around great to work with! I highly recommend these nice folks!! More

Jill is always ready and willing to assist each time we bring our Outback in for service at Subaru of Gwinnett. She is truly an asset to the organization. bring our Outback in for service at Subaru of Gwinnett. She is truly an asset to the organization. More

Jill is the BEST! Friendly, professional, helpful, Jill is the BEST! Friendly, professional, helpful, accommodating. She is the kind of service person that builds trusting relationships with custome Jill is the BEST! Friendly, professional, helpful, accommodating. She is the kind of service person that builds trusting relationships with customers. You leave the dealership feeling and knowing great care was was taken to make sure your visit was the best it could be. Love my Subaru and my Service Advisor "Friend", Jill. More