Subaru of Gwinnett

Nelson and Jill saved my day and a trip to Florida to visit my mother! I had work done at another Subaru dealer on Friday,in preparation for a 6 hour drive on Saturday. This 30,000 service included tir visit my mother! I had work done at another Subaru dealer on Friday,in preparation for a 6 hour drive on Saturday. This 30,000 service included tire rotation. I drove around town, running errands, after the service was completed on Friday. When I got on the highway on Saturday morning I discovered a terrible vibration in my tires and steering wheel. The Subaru dealer that had serviced my vehicle was, to my dismay, closed. My husband called Subaru of Gwinnett and I turned around and went there. Nelson greeted me, Jill had my car taken care of and I was back on the road in about an hour and a half after y tires were balanced. Of note, I had asked the first dealer to take care of a recalled rear seat belt issue, both on the phone when I made the service appointment and again when I brought the car in on Friday. I failed to look at my receipt to see if the seat belt replacement had been done. It had NOT. Jill noticed this on my car's computer records and it was taken care of on Saturday. I no longer trust the first Subaru dealer to provide service and will never return there, though it is only 2 miles from my home. I will return to Subaru of Gwinnett for future service. Thank you, Nelson and Jill Thank you, too, to Jim Heet, who addressed my questions re: possibly trading in my 2010 Forester for a 2013 model. I will call him if I decide to do so. Shawn Hitchcock More

Always nice to see Jill when I pull up for service in my 2001 Forester. She is so pleasant and cares for the customer. I continue to trust taking trips in my old Forester due to the Quality service receiv 2001 Forester. She is so pleasant and cares for the customer. I continue to trust taking trips in my old Forester due to the Quality service received when I bring it in for routine service and inspection. Thanks More

After 20+ years of purchasing new and used cars I have to say that SOG is one of the best. No pressure, ethical sales people and staff make this a truly rare and enjoyable process in buying a car. Call Lan say that SOG is one of the best. No pressure, ethical sales people and staff make this a truly rare and enjoyable process in buying a car. Call Lance Willhite and you won't be disappointed. More

Very easy transaction. I had done all my research online and I had to drive a distance to the dealership. Upon arrival, everything was as expected and made for an easy transaction. and I had to drive a distance to the dealership. Upon arrival, everything was as expected and made for an easy transaction. More

As always the service was superb. I appreciate how thorough the mechanics and Jill are when it comes to every inspection I have had so far. I would not dream of ever taking my 2007 Forester to another thorough the mechanics and Jill are when it comes to every inspection I have had so far. I would not dream of ever taking my 2007 Forester to another shop. More

Jill is such a wonderful people person, very friendly and sweet. She has always been very helpful and I feel truthful. I wish your prices were not so high so I coud give you all my business. sweet. She has always been very helpful and I feel truthful. I wish your prices were not so high so I coud give you all my business. More

My husband and I had a great experience buying my new 2013 Subaru Impreza. The process was surprisingly quick and easy--we loved the car, had a great test drive, and bought it and drove it away that day 2013 Subaru Impreza. The process was surprisingly quick and easy--we loved the car, had a great test drive, and bought it and drove it away that day! More

Worked with Jill for my scheduled service, and as always, Jill was excellent and courteous. Jill is always great to work with, and the customer service lounge area is great. Jill was excellent and courteous. Jill is always great to work with, and the customer service lounge area is great. More

Lance W. and everyone at Subaru of Gwinnett were awesome! I have never had a better car buying experience. Lance was the most well-informed car salesman I have ever had. He answered all my questions and neve I have never had a better car buying experience. Lance was the most well-informed car salesman I have ever had. He answered all my questions and never put any pressure on me to "But right now or the deal will be gone tomorrow." Subaru of Gwinnett and Lance Willhite are the way car buying should be! I can't recommend them enough. More

We are owners of a 2009 Forester purchased from SOG and we just bought a used 2011 Tribeca. As expected, we were treated with the utmost respect by all employees. Working with Lance was beyond wonderful. we just bought a used 2011 Tribeca. As expected, we were treated with the utmost respect by all employees. Working with Lance was beyond wonderful. Jill has taken care of us and our car since 2009 and one of the main reasons we returned to SOG. Now, we add Lance to our list of favorite car people! You can't go wrong shopping at SOG! More