
Subaru of Gwinnett
Duluth, GA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Lance is OneA Just purchased a 2015 Legacy from Lance. My wife and I are in our 60'sand probably a little older that the typical Subaru demographic. Wasn't a probl Just purchased a 2015 Legacy from Lance. My wife and I are in our 60'sand probably a little older that the typical Subaru demographic. Wasn't a problem. Lance was very helpful explaining all the gadgets we were not accustomed to. Great experience! More
First time car buying experience was a breeze! Lance was very very helpful when i came to the dealership to check out the inventory. I brought my father along with me to back me up just in case and Lance was very very helpful when i came to the dealership to check out the inventory. I brought my father along with me to back me up just in case and really didn't need him there at all. Lance was very informative and kept it as headache free as possible! More
I hate buying cars, but this was a great experience. My wife and I have both purchased cars from Swindia Matos @ Gwinnett. Highly recommended. Buying new cars is a headache I dread, but my experience My wife and I have both purchased cars from Swindia Matos @ Gwinnett. Highly recommended. Buying new cars is a headache I dread, but my experience with Swindia at Subaru of Gwinnett changed my mind. Swindia made the process easy and helped me find exactly what I wanted. She listened and answered questions as I wandered from model to model. Swindia ultimately suggested I order a car to meet my exact needs. Other car dealers seemed to become impatient with my questions, but Swindia smiled and helped. She followed up on each promise, kept me informed of the delivery date, and made sure the process was smooth. No paperwork errors, no last minute surprises, no misunderstandings. The car was delivered on time at the quoted price. Working with Swindia is a pleasure. No pressure; no nonsense. More
Working with Trina was very easy, no pressure tactics, Trina Mack was our sales rep, and we enjoyed working with her very much. She kept us informed (had to wait for car to arrive). She didn't play games, Trina Mack was our sales rep, and we enjoyed working with her very much. She kept us informed (had to wait for car to arrive). She didn't play games, and she did everything she said she would do. It did not feel like the high pressure sales pitch, she just treated us like we were friends, and what ever was best for us was OK by her. We would recommend her and Subaru of Gwinnett to anyone looking for a Subaru. Also LOVE the car!! Out finance guy, Mike Anderson, was also extremely easy to deal with and low-key. Made the process very simple. More
A great experience! We were very pleased with our sales rep, Trina. She's very helpful, knows her Subarus, and is very low pressure. This made our experience a pleasure We were very pleased with our sales rep, Trina. She's very helpful, knows her Subarus, and is very low pressure. This made our experience a pleasure and with none of the stress one can encounter at other dealerships. She is truly a wonderful person to buy a car from. More
BAD CUSTOMER SERVICE My husband who is a Vietnam Navy Vet, took his car for service, they made it worse. They SAID they would come get it AND bring him a rental, they d My husband who is a Vietnam Navy Vet, took his car for service, they made it worse. They SAID they would come get it AND bring him a rental, they didn't. Will NOT do business with them again. They refused to make it right. More
Great Salesperson and Great Dealership We came in with our daughter, Kelly, after a terrible experience at the dealership in Decatur, Ga. She had been working with them for 3 days and she We came in with our daughter, Kelly, after a terrible experience at the dealership in Decatur, Ga. She had been working with them for 3 days and she learned more about the Forrester from Swindia in the few hours she spent with her. Swindia was top knotch, she took her time with Kelly and explained in details all the features of the car. She covered things that Kelly did not even know was offered on the car. Swindia made Kelly feel very much at ease with the whole transaction. This was a big purchase for Kelly and she wanted to get the best deal and the best dealership, which she got both with Swindia and your dealership. Thank you for making this an enjoyable experience for Kelly and us. Betty Stopp More
Lance Willhite Great energy, creative problem solver, not a hint of slick. Just a straightforward interaction at the highest professional level, which I define as a Great energy, creative problem solver, not a hint of slick. Just a straightforward interaction at the highest professional level, which I define as a strong knowledge base and the ability to share that knowledge clearly with a particular "audience" in a relaxed, personable, real exchange. Just as the right teacher makes all the difference, so does the right sales consultant--and that would be Lance. We were delighted. J. Martin More
Lance and Subaru of Gwinnett are excellent We were switching from a Lexus to something else. Initially we were a little concerned that the dealership experience would be less than stellar than We were switching from a Lexus to something else. Initially we were a little concerned that the dealership experience would be less than stellar than what we were used to from lexus. Lance put paid to that fear. He helped my wife get very comfortable with the Outback. He understands the product extremely well and put Jan at ease very quickly. No pressure, put up with our multiple trips very well and even with me forgetting the title for the cat we were trading in didn't faze him at all. Would recommend Lance to anyone - and we rreally like the Outback as well !! More
Great Car, Great Dealership, Great Salesman! I purchased the car from Nashville. Lance made the experience incredibly easy and enjoyable. He had me and my family (wife and 8 month old) in and out I purchased the car from Nashville. Lance made the experience incredibly easy and enjoyable. He had me and my family (wife and 8 month old) in and out in no time. He is knowledgeable, professional, and honest; not at all the stereotypical car salesman. I highly recommend him and the dealership. I also love my new Outback! More