Subaru of Gwinnett

My family's buying experience at Subaru of Gwinnett was great. We were greated by our salesman, Lance Willhite, and were immediately impressed with his friendliness and enthusiasm to meet our buying needs. great. We were greated by our salesman, Lance Willhite, and were immediately impressed with his friendliness and enthusiasm to meet our buying needs. He was willing to answer EVERY question that was asked and explained each feature of the Subaru Outback. There was no pressure whatsoever to "make the deal today" during our exchange. That was a very comforting facet of our visit. My family was just looking to see what type of vehicle we wanted to replace our Honda Accord with and truly had no intention of buying on the day of the visit. The atmosphere of the dealership provided a level of buying comfort that convinced my family to make a purchase on our very first visit. My brother has been a long-time Subaru owner and has maintained a service relationship with Subaru of Gwinnett for many years. He convinced my wife and I to take a look at the new Outback and specifically mentioned this dealership. Our expectations were high and each was not only met, but exceeded by our salesman, Lance. The only reason the "Price" score is a 4 and not a 5 is because we did not have time to shop and compare the price we received from this dealership to other Atlanta Subaru dealers. With that said, I believe quality service is more important than a few dollars savings at another dealer. I look forward to working with the service department and I will consider this dealership for future vehicles. I will certainly give Lance my business when I purchase my next Subaru.....probably for my children. More

Lance Willhite and Tom Reddin were true professionals and a pleasure to work with. For someone new to automotive sales, Lance was very knowledgeable & and his manner really put my wife & I at ease. Tom Reddi a pleasure to work with. For someone new to automotive sales, Lance was very knowledgeable & and his manner really put my wife & I at ease. Tom Reddin's experience in the industry also showed and made the whole experience very positive. We are extremely happy with our purchase, and highly recommend doing business with Subaru of Gwinnett. More

I was very pleased with the service given to me by this dealership. I was involved in a single car accident which damaged my left front wheel assembly. I also needed my 90,000 mile service so I appreciat dealership. I was involved in a single car accident which damaged my left front wheel assembly. I also needed my 90,000 mile service so I appreciated the breakdown of costs associated with the repair work vs. the regular service. Mr. O'Leary explained everything to me. This dealership wants you to come back so they bend over backwards to get it done. More

Neal is always friendly and helpful and goes out of his way to make my experience a pleasant one. I bought my 2003 and 2009 Foresters here and have been bringing them here for service since day one. No c way to make my experience a pleasant one. I bought my 2003 and 2009 Foresters here and have been bringing them here for service since day one. No complaints, ever. Mr. Ramirez was also helpful, friendly and fast! More

I was undecided initially about the potential purchase of a Subaru. Mr Dixon was extremely helpful in the descriptions of both the Outback and WRX and had no qualms about offering a test drive of both cars. a Subaru. Mr Dixon was extremely helpful in the descriptions of both the Outback and WRX and had no qualms about offering a test drive of both cars. I deliberated for some time before deciding on the type care to purchase. Had it not been for his help and the good price I probably would not have bought my car from Subaru of Gwinnett. I look forward to having my service done here as well. More

I came in to have an oil change and have a rear wiper blade replaced. I spoke with Neal and asked him if I might be able to see my car while it was up on the lift. Neal was more than happy to oblige and blade replaced. I spoke with Neal and asked him if I might be able to see my car while it was up on the lift. Neal was more than happy to oblige and after a little bit of time when my car was ready he introduced me to my mechanic, Marc. I would just like to say that I already had high praise for this dealership, after speaking with Marc and getting to see the workshop I will undoubtedly recommend Subaru of Gwinnett to anyone looking to service or purchase a car. Not only was Marc knowledgable about Subaru and its vehicles but he was friendly, personable and he took the time to ensure that i was satisfied with the condition of my car and the work that I was having done. I informed Neal that I would like to request Marc as my mechanic in the future and I will gladly drive the 35 minutes north to service my Subaru at this dealership. More

Lance Willhite was our sales person and he was great! We enjoyed our time with him very much. All the folks we met there were very friendly and helpful. We really could NOT have asked for a better experienc enjoyed our time with him very much. All the folks we met there were very friendly and helpful. We really could NOT have asked for a better experience. If you are looking for a Subaru--here is the place to go! More

I currentyly own a 2002 Impreza, Subaru of Gwinnett has taken absolute care of me and all of my automotive needs. I have nothing but good things to say about them, I have purchased many aftermarket accesso taken absolute care of me and all of my automotive needs. I have nothing but good things to say about them, I have purchased many aftermarket accessories (clutch, lightweight flywheel, exhaust, etc...) for my vehicle and Subaru of Gwinnett was always there to install my parts, service my vehicle and give me advice on uprgading caring for my car. Although my car is 10 years old I always get an awesome loaner when my vehicle is being serviced. I am a subaru loyalist and will be purchasing my 3rd new subbie from Subaru of Gwinnett. If you hate fast, friendly and professional service, please go somewhere else! More

Everyone at this dealer is just great. Jill Thurston is the best service specialist I've ever worked with. I would recommend her to everyone. All service and sales employees are excellent as well. I and the best service specialist I've ever worked with. I would recommend her to everyone. All service and sales employees are excellent as well. I and my car are both well taken care of everytime we visit. More

Alyssa met me at my car and greeted me. When I told her my name, she knew what work I had scheduled for my car. During the work Jill kept me appraised of what they were doing, what they were finding and h my name, she knew what work I had scheduled for my car. During the work Jill kept me appraised of what they were doing, what they were finding and how much longer it would be. The service was performed in a timely manner, my car was washed (free) and the price was what Jill had told me (there were no surprises). More