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Subaru of Gwinnett
Duluth, GA
5,026 Reviews
Welcome! We are thrilled to finally be in our brand new state-of-the-art facility while repurposing our old building at 2920 Satellite Blvd for Subaru Certified Pre-Owned & Pre-Owed Vehicle sales.
From Duluth to Lawrenceville. Alpharetta to Roswell. Even Atlanta, Cumming, Kennesaw, Columbus, and Macon; Subaru customers come from all over to buy, lease and service their Subaru at Subaru of Gwinnett. No wonder why, year after year, Gwinnett is the first choice to fulfill all of your Subaru needs. Conveniently located off of I-85!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 5,027 reviews
March 27, 2014
We moved with family to Atlanta recently. Before moving I was already talking to Swindia about possibly buying a new 2014 Forester. After coming here we test drove and loved it. Swindia was friendly, courteo was already talking to Swindia about possibly buying a new 2014 Forester. After coming here we test drove and loved it. Swindia was friendly, courteous and she really worked to get us possibly the best deal and the trim level and color we wanted. We also got a great deal on some add on accessories. We never felt any pressure from Swindia or her manager into buying it. It was very easy going and I felt the team at Subaru Gwinnett was honest. I would recommend this dealership to my friends and family. More
by uypatel
March 19, 2014
I recently purchased a new Subaru Wrx from Subaru of Gwinnett. I contacted Swindia in December of 2013 about the WRX and asked questions through email and by phone over a 3 month time frame until I was Gwinnett. I contacted Swindia in December of 2013 about the WRX and asked questions through email and by phone over a 3 month time frame until I was ready to make my purchase. Swindia was very professional and knowledgeable! I came in for a test drive which went great and she went over the accessories for my car and worked on a price as well. I ended up buying my car that same day. Purchasing this vehicle was the easiest and hassle free car buying experience I've ever had!! More
by Cmack15
March 17, 2014
My husband and I purchased a new Subaru Forester from Subaru of Gwinnett and the experience could not have been better. Trina was extremely knowledgeable and an absolute joy to work with! She went out of Subaru of Gwinnett and the experience could not have been better. Trina was extremely knowledgeable and an absolute joy to work with! She went out of her way to find me the exact vehicle I wanted to purchase within one day. Not only that, but after our purchase, Trina showed us all of the great features of our new Subaru Forester. Buying a vehicle from Subaru of Gwinnett was definitely the best experience I've ever had with a dealership when purchasing a car. I highly recommend this dealership to anyone interested in a Subaru. We will definitely be back to purchase another Subaru with Subaru of Gwinnett. More
by HMeyer567
Employees Worked With
Trina Richardson-Mack
March 13, 2014
I did some internet research at Subaru of Gwinnett's website and a response from Jennifer was received. Further searching at their wbsite allowed me to select a n Outback Premium model for further stud website and a response from Jennifer was received. Further searching at their wbsite allowed me to select a n Outback Premium model for further study. After getting all the details I was offered an eprice from Alessa. Edmonds.com indicated it was close to what people were paying. Gary Sykes stepped up on the internet to arrange a test drive and offered drive out pricing over the internet as well as warranty options and financing. When my wife and I arrived for the test drive the Outback was parked out front ready to go and Trina pleasantly greeted us. After the test drive we spoke with Trina and made the purchase. From initial internet contact to test drive, to financing everything was professional and pleasant. What is more, Trina took the time to make my I phone hook up to the bluetooth system in the Outback. I cannot speak to the service department because the Outback but I imagine it is top notch. Thanks, Ron and Leticia February 2014 More
by letron7
Employees Worked With
Other Employees :
Alyssa Elery, Trina Richardson-Mack
March 11, 2014
I did everything over the phone, I work very long hours and couldn't make it out, but Trina was very professional and had a listening eat. I also recommend my sister and she also need up buying a car from and couldn't make it out, but Trina was very professional and had a listening eat. I also recommend my sister and she also need up buying a car from her as well, she also had the car delivered to my sister which was 3 hours away. If any is looking for a professional sales consultant please contact Trina at Subaru of Gwinnett!! More
by PM3
Employees Worked With
Tr, Trina Richardson-Mack
March 09, 2014
Our experience in purchasing our new Outback could not have been better.The price was great, the service superb (friendly with absolutely no pressure) which translated to an excellent value and experience have been better.The price was great, the service superb (friendly with absolutely no pressure) which translated to an excellent value and experience. After the sale Jim presented the car with a full tank of gas and spent over an hour walking my wife through the car and its operations. Definitely would recommend to others. More
by kaffezag
Employees Worked With
Jim Heet
March 07, 2014
After a very extensive search for a car - I selected Subaru of Gwinnett because they were efficient in providing relevant information, listened to what I was looking for - and negotiated fairly. Swindi Subaru of Gwinnett because they were efficient in providing relevant information, listened to what I was looking for - and negotiated fairly. Swindia Matos was our sales professional, and even though we "bought used" she helped insure a "new car experience" both in the process and insuring the final detailing was outstanding. If you are looking for Efficient and Effective - while delivering a good deal - Try Swindia & Subaru of Gwinnett. More
by MrHokie
February 28, 2014
I cannot say enough about my experience with Subaru of Gwinnett. Lance Willhite made new car shopping a pleasure when I expected to be a nightmare. Friendly, informative and knowledgeable. He followed Gwinnett. Lance Willhite made new car shopping a pleasure when I expected to be a nightmare. Friendly, informative and knowledgeable. He followed up on everything I requested timely and accurately. He had the cars heated up and ready for me to test drive during my lunch hour each time respecting my limited time and providing excellent customer service. The sales price negotiation with Jennifer and Lance was fair, quick and I never felt pressured. I would recommend anyone interested in buying a Subaru or any car to buy one from Lance and from Subaru of Gwinnett. More
by basha2
Employees Worked With
Other Employees :
Lance Willhite and Jennifer Kessler
February 22, 2014
It was time to trade in my 13 year old car and I have not It was time to trade in my 13 year old car and I have not owned a Subaru previously. I walked in and was warmly greeted by Swindia. I had my eye on t It was time to trade in my 13 year old car and I have not owned a Subaru previously. I walked in and was warmly greeted by Swindia. I had my eye on the Crosstrek and she was more than willing to spend time going over the features of the model. I could quickly tell that Swindia was not only attentive about my comfort and my inquiries, but she also believes in the quality of the Subaru brand and the dealership. We worked through some logistical issues with our schedules and settled on a particular set of options for a car. While a smaller inventory than the big dealerships in the area, we were able to get a car with the desired options transferred in. It's kind of difficult to be patient when one wants that new car now, but I finallyl got it, and Swindia was happy to help see the process through. I really appreciated all her help and may very well be in the market for a Subaru for my next car purchase. More
by MyDamn1pod
February 11, 2014
Having already visited a number of dealerships over the span of a few weeks and left feeling like I had been run over (forward and backwards) by a dump truck, I had all but given up on finding a car. I was span of a few weeks and left feeling like I had been run over (forward and backwards) by a dump truck, I had all but given up on finding a car. I was exhausted from multiple battle rounds of looking, talking, driving and negotiating from other folks who fit the stereotypical "car salesman" persona. Needless to say, I wearily walked into the Subaru of Gwinnett dealership to meet with Chris to test ride a used Subaru I had seen online. It took everything I had within me to keep one foot in front of the other to get through the front door. However, as I walked into the Gwinnett dealership I was immediately greeted by an extremely warm and friendly receptionist who paged Chris to let him know I had arrived. I was still tense with apprehension as I saw this man walk my way, but I did begin to exhale with a sense of relief as Chris smiled and began to introduce himself. My mother, who was the brave soul to set the appointment for me, had already developed a fondness for Chris simply by his manners and demeanor over the phone. I simply assumed she was being played by the tactics of a good salesman, but I began to see what she had experienced over the phone. Chris truly seemed genuine and wanted to help me find the right car for me. We test drove two cars, which he was extremely knowledgeable about and I appreciated his approach in showing me every feature and benefit of each car. It was no surprise that he was extremely polite and respectful during this process. But honestly, I assumed I would gradually see his alter ego surface as we narrowed the gap from talking to negotiating. However, he stayed true to his friendly, respectful nature. In the end, Chris worked with me to get the car I wanted at the price I needed and I didn’t feel like he was asking me to sell my soul in the process of landing on a fair deal. I never felt like Chris was trying to sell me anything more than (or other than) what I initially communicated I wanted. Most importantly, I truly believe he engaged the entire journey with a sense of integrity and respect for me as a buyer. Furthermore, I was extremely pleased with expediency, thoroughness and friendly nature of Jennifer and everyone else involved in the purchase process. I highly recommend visiting Subaru of Gwinnett! They will give you exceptional attention and truly work with you without any hassle or flogging. And I highly, highly recommend Chris Davis! He will redeem any negative past experiences you have had with a car salesman or he will simply be the best car salesman you could ask for to help find the perfect car for you! More
by lizclarke
