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Subaru of Gwinnett
Duluth, GA
5,092 Reviews
Welcome! We are thrilled to finally be in our brand new state-of-the-art facility while repurposing our old building at 2920 Satellite Blvd for Subaru Certified Pre-Owned & Pre-Owed Vehicle sales.
From Duluth to Lawrenceville. Alpharetta to Roswell. Even Atlanta, Cumming, Kennesaw, Columbus, and Macon; Subaru customers come from all over to buy, lease and service their Subaru at Subaru of Gwinnett. No wonder why, year after year, Gwinnett is the first choice to fulfill all of your Subaru needs. Conveniently located off of I-85!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 5,092 reviews
November 19, 2014
15 minutes or less of your time. I contacted dealers for months and from all over the U.S. to get a competitive price and such for a 2015 WRX STI. Lance Willhite from Subaru of Gwinne I contacted dealers for months and from all over the U.S. to get a competitive price and such for a 2015 WRX STI. Lance Willhite from Subaru of Gwinnett was the one who took care of me. He gave me the deal I wanted in less than 15 minutes over the phone, and sent me the paperwork online for my convenience (since I'm stationed in Colorado). He ordered my 2015 WRX STI in the color I wanted with the options I wanted at one of the best prices I've seen for this car. He answered all of my questions along the way (10~12 week wait), and updated me whenever he had the information. He made my first car buying experience a pleasant one, and I will be doing all my family car purchases at this dealer. Lance did not try to overwhelm me with extra options or packages nor did he pressure me in any way. He's a great dude, go ask for him. More
by jmk0601
Employees Worked With
November 12, 2014
Great experience Used USAA's Car Buying Service (through True Car) and it couldn't have gone smoother. Lance Willhite quickly answered all of my questions, honored the Used USAA's Car Buying Service (through True Car) and it couldn't have gone smoother. Lance Willhite quickly answered all of my questions, honored the deal from True Car, and gave me a great out-the-door price without any hassle via email. I would highly recommend this dealership and specifically Lance Willhite to anyone. More
by RyanSolomon
Employees Worked With
November 11, 2014
A very nice low-stress experience, worth the drive My wife and I are first time Subaru buyers. We did lots of research on line and then began visiting dealerships. Our closest dealer is about 80 miles My wife and I are first time Subaru buyers. We did lots of research on line and then began visiting dealerships. Our closest dealer is about 80 miles away, Gwinnett is about 300 miles away. We didn't have any bad experiences, but we had none as good as with Trina Richardson-Mack at Subaru of Gwinnett. She was very friendly, very informed about the product, and quite willing to work with our particular needs. We decided to get exactly the Outback we wanted, so chose to order one from the factory. Trina made that into an easy and relaxing experience. She stayed in contact while we waited on delivery and then called with excitement in her voice to notify us that our Outback had arrived. We drove the 300 miles to Subaru of Gwinnett and fell in love at first sight with our new Outback. Trina had everything lined up for us, gave us a personal tour of the car, our trade-in was appraised (quite fairly), all of the paperwork was taken care of in a flash, payment was made and we were handed the keys. All in all, the easiest car buying experience that we've ever had. More
by dlbejbdeb
Employees Worked With
Trina Richardson-Mack
November 02, 2014
Worth the drive!!! After searching my local dealers and not finding the Subaru I was looking for I increased my search to every dealer within 500 miles. I am glad I did. After searching my local dealers and not finding the Subaru I was looking for I increased my search to every dealer within 500 miles. I am glad I did. From start to finish, this is one of the best car buying experiences ever. Lance WIllhite was of great assistance in finding and buying my 2015 2.5i Limited Outback. I highly recommend Subaru of Gwinnett and Lance to anyone looking for a vehicle. And don't let a little drive time stop you, they are worth the drive, we traveled 370 miles for great customer service. More
by tsmatthews3
Employees Worked With
November 01, 2014
Best in Sales and Service from a long time customer When it came time to purchase my 3rd Subaru I knew I would be going to Subaru of Gwinnett. Excellent sales support and service has been my experience When it came time to purchase my 3rd Subaru I knew I would be going to Subaru of Gwinnett. Excellent sales support and service has been my experience over the last 10 years. Lance responded to my on line inquires and assisted the selection process in person. The buying experience was straight forward and was confident that it was the best. Thanks for all the efforts and look forward to another 10 years with my new Outback and Subaru of Gwinnett support. More
by tom.spilsbury
October 21, 2014
Wonderful Car Buying Experience! We just bought a brand new 2015 Forester this afternoon and could not have had a better buying experience. We visited the dealership this past weeke We just bought a brand new 2015 Forester this afternoon and could not have had a better buying experience. We visited the dealership this past weekend and were directed to Nelson who greeted us with a smile and made us feel comfortable from the get-go. We had a nice test drive and then took a look at a few cars on the lot as we were choosing between the Premium and Limited. Nelson was knowledgable about the different options available on the two models and was quick to find answers for some of our more detailed questions. We sent our options list to Nelson on Monday and he called to get an idea of our timeline. We planned to purchase the next day, so he told us he would get all the options on the vehicle so that it would be ready the next day. We arrived the next day and the car was perfect with all the options installed! We had a smooth final negotiation, finished up the paperwork, and drove away happy in our brand new car. The whole process was very pleasant and we would not hesitate to return to Subaru of Gwinnett and Nelson for another car purchase. More
by sjleotis
Employees Worked With
Nelson Gibson
October 13, 2014
Best Car Buying Experience Ever Lance Willhite provided a great car buying experience all around. Subaru of Gwinnett contacted me promptly after my online request. Lance met me in th Lance Willhite provided a great car buying experience all around. Subaru of Gwinnett contacted me promptly after my online request. Lance met me in the show room and gave me a great walk through on the features, functions, performance and competitive comparisons of the vehicle I was interested in. Took me for a very good test drive to get a feel for the vehicle. He was extremely patient throughout the process. Very precise. Very professional. And extremely knowledgeable of the product. Pricing was great and as promised. I highly recommend both him and the dealership for your next car buying experience. More
by preidster
Employees Worked With
October 13, 2014
Great Car buying experience. I contacted Subaru of Gwinnett to find out if they had any new 2015 WRX's in inventory. My inquiry was handled immediately and I was put in contact wi I contacted Subaru of Gwinnett to find out if they had any new 2015 WRX's in inventory. My inquiry was handled immediately and I was put in contact with Lance Willhite. Lance did an excellent job of answering any questions I had. I ended up putting a deposit down on a WRX they already had scheduled to receive. I got a great deal and Lance was a pleasure to work with. More
by nortok
Employees Worked With
September 27, 2014
Impressed! Very Impressed with the sales/service of Subaru of Gwinnett. I inquired about an Subaru Imprezza through USAA website for my father. A concierge (not Very Impressed with the sales/service of Subaru of Gwinnett. I inquired about an Subaru Imprezza through USAA website for my father. A concierge (not sales rep) kindly emails me whether I have any questions or concerns. Most of my questions and concerns were answered through the concierge. Then, she forwarded me to sales rep (Gary Sikes) and finance guy (Mike Anderson). No pressure sales pitches just answering my questions. Later in the week, we setup an appointment and as soon as we get in at the showroom floor - we find out our sales rep is helping other customers - however, the rep was kind enough to forward us to another sales rep (Jim Heet) to assist us. Jim was just as courteous and good listener to our automotive needs. We took about an hour to figure out what we wanted. At the point, a concierge comes gives us insurance quote listings for all our cars (so we can save money). Then was forward to Mike Anderson (finance guy) to finalize the deal (took about one hour and 30 minutes). So lets see - we got a new car (Subaru XV Crosstrek) and insurance quote listings (which would probably take days to for us to research) within 2 1/2 hours. Thanks Subaru of Gwinnett for the courteous customer service. More
by willts
September 25, 2014
outstanding service and value After shopping around for a Subaru, this dealership gave a fantastic offer. Swindia Matos was a highly professional, courteous, and friendly salesper After shopping around for a Subaru, this dealership gave a fantastic offer. Swindia Matos was a highly professional, courteous, and friendly salesperson. This was probably one of the best car buying experiences we've had in a long time. More
by BillMarilyn
