Subaru of Gwinnett

Fantastic car buying experience The staff and Elizabeth specifically were awesome. There was no pressure and everyone seemed genuinely interested in helping me find the right vehicle The staff and Elizabeth specifically were awesome. There was no pressure and everyone seemed genuinely interested in helping me find the right vehicle. The final purchase was great too. No one tried to sell me any crazy add on package I didn't need and the paperwork was a breeze. More

Excellent Experience, Excellent Service, Excellent People Just leased a new 2015 Subaru Outback 2.5i Limited from Subaru of Gwinnett. Trina Richardson-Mack was an absolute pleasure to work with. Very pleasant Just leased a new 2015 Subaru Outback 2.5i Limited from Subaru of Gwinnett. Trina Richardson-Mack was an absolute pleasure to work with. Very pleasant, very courteous, and very helpful. Very straightforward, direct and honest. Since my previous car was totaled by a collision shop and my insurance company's courtesy rental car was due, Trina gave me a loaner Subaru Forrester for 2 weeks until my car would be delivered, since they did not have my color and configuration in stock. I have never experienced this level of service!! The day I was to pick up the loaner, I was stuck in traffic and was likely to miss the 7pm closing time by a short time. Their receptionist agreed to wait until I made it to the dealership. Then my car got delivered at the dealership way ahead of schedule and Trina both called me and emailed me to let me know the car was here. The entire process from start to finish took about 2 hours to drive off. I am very happy with the experience. This is how car buying/leasing should be everywhere, period! More

Best car buying experience EVER I've bought many cars over the years and the experience was more like a toothache. This experience with buying a Legacy from Lance Wilhite was fantast I've bought many cars over the years and the experience was more like a toothache. This experience with buying a Legacy from Lance Wilhite was fantastic. This guy is a customer's dream car salesman. Don't fool around with the clowns at other dealerships. If you want a car, call Lance Wilhite at Gwinnett Subaru Today! More

Just the best! After getting the brush - off by another Subaru dealership, we went to Subaru of Gwinnett. With expert guidance from Trina Richardson, we selected an After getting the brush - off by another Subaru dealership, we went to Subaru of Gwinnett. With expert guidance from Trina Richardson, we selected an Outback. Unfortunately, none were available in our color choices. So, Trina and staff went to work to locate a vehicle for us. Not only did they find one for us, but they were able to deliver it in time for a major event. Don't go anywhere else before checking with Trina and Subaru of Gwinnett....just the best!! More

A great experience I purchased a 2015 Forrester last week. We had a great experience. Trina Richardson was a very caring person. She was very knowledgeable of the produ I purchased a 2015 Forrester last week. We had a great experience. Trina Richardson was a very caring person. She was very knowledgeable of the product. She made us very comfortable with the purchase. I would give the dealership and Trina a thumbs up, five star rating and I will recommend a Subaru to my friends. This was my first Subaru to purchase. Love it made well, eats the road up on curves. Good car. Mr Joe More

Never Expected this Car Buying Experience A week ago I purchased a 2015 Forester and the total car buying experience was not what I had expected. I cannot say enough about my experience at Su A week ago I purchased a 2015 Forester and the total car buying experience was not what I had expected. I cannot say enough about my experience at Subaru of Gwinnett. Elizabeth Puckett my Subaru Product Specialist made my experience one that I will not soon forget. From the time I entered the Subaru Dealership for the test drive to delivery of my car couldn't have been any easier. Elizabeth stayed in constant communication with me, because the exact car I wanted was not available at the time of the test drive. The car was delivered a week earlier that I expected and never in my life would I ever dream that buying a car could be this easy. The day I went to pick up the car Elizabeth made sure I knew where everything was in the car and how to operate all the functions, she even took the time to set up the Bluetooth with my cellphone. If you want a pleasant and no pressure car buying experience go to Subaru of Gwinnett and see Elizabeth Puckett.. More

Best dealership experience I've had The Subaru Forester is an excellent vehicle. I love the choice I made and know that it will be a keeper for many years to come. Thanks again to Trina The Subaru Forester is an excellent vehicle. I love the choice I made and know that it will be a keeper for many years to come. Thanks again to Trina and Subaru of Gwinnett for making our introduction to Subaru so satisfying. More

Excellent Experience No Pressure! Lance and the entire staff at Gwinnett was great to work with. Lance had no issues working with me through emails and phone calls for over 2 weeks to Lance and the entire staff at Gwinnett was great to work with. Lance had no issues working with me through emails and phone calls for over 2 weeks to find the exact vehicle I was looking for and was able to work with me on the price as well. I never felt pressured or tricked into anything much like I was at other dealerships. The financing department was great as well and didn't try to shove extra warranties down my throat. They asked once, I said no thanks and they said okay no problem. Just the way it should be. If you are looking to get a Subaru (this was my first) , I would highly recommend Lance and the entire team. I am loving the vehicle by the way! More

Easiest new car purchase ever! I recently purchased a 2015 Outback from Elizabeth Puckett of Subaru of Gwinnett. I had done my research prior to contacting this dealership and knew I recently purchased a 2015 Outback from Elizabeth Puckett of Subaru of Gwinnett. I had done my research prior to contacting this dealership and knew exactly what make/model/color/features I wanted in my next car. I actually found the car on their website, made an initial inquiry online and was contacted almost immediately by concierge Crystal. Crystal answered many questions for me about the specific car I was interested in and then put me touch with Elizabeth who handled all the aspects of the sale seamlessly and conveniently. Once at the dealership, financing was handled quickly with great ease and convenience and I was out the door with no surprises or any pressure in any form. All in all, it was a extremely pleasant experience and I love my new Outback! More

Easy, low pressure, pleasant experience Our entire experience buying a car from Subaru of Gwinnett was pleasant. Trina was very helpful and responsive in our communications with her. She l Our entire experience buying a car from Subaru of Gwinnett was pleasant. Trina was very helpful and responsive in our communications with her. She listened to what we wanted in a car and sold us just that. She even got a pad of construction paper to entertain our two year old. Michael, the finance officer, was very personable and easy-going. Truthfully, I was not looking forward to the typical car buying experience. Luckily, we went to Subaru of Gwinnett and walked away feeling happy with our experience there. I wouldn't hesitate to buy a car from there again. More