Subaru of Gwinnett

Buying a new Subaru made easy My husband and I arrived not long before closing time and met our salesman Lance Willhite who was expecting us. My 12 year old Subaru Legacy was need My husband and I arrived not long before closing time and met our salesman Lance Willhite who was expecting us. My 12 year old Subaru Legacy was needing repairs and I decided to look for a new Subaru instead - a Crosstrek. Lance listened to my "must haves" and took us on a test drive in a Crosstrek that was the color I wanted, with the Eyesite safety system on it. However, this Crosstrek did not have a sunroof and I wasn't sure I wanted Eyesite until we test drove the car. Lance's knowledge and enthusiasm about the Subaru technology sold me! I ended up in a Crosstrek XV in Desert Khaki rather than white, but I really love it and love the look! It has the Eyesite technology and a few extras too. I feel very safe in this vehicle and I love the way it rides. I can't wait to drive it each day and it's made my commute so much more enjoyable. Thank you Lance for your patience and for sharing your knowledge and love of Subaru vehicles with me and my husband! I look forward to many more years of Subaru driving. More

Servicing of my Outback Everyone is very friendly and helpful. I always have been satisfied with my visits. The waiting areas and bathrooms are always very clean. There is al Everyone is very friendly and helpful. I always have been satisfied with my visits. The waiting areas and bathrooms are always very clean. There is also plenty of refreshments if wanted. More

Subaru of Gwinnett I had the best experience ever at this dealership. Sebastian was excellent. My wife and i did not feel pressured at all. Sebastian took her time with I had the best experience ever at this dealership. Sebastian was excellent. My wife and i did not feel pressured at all. Sebastian took her time with us and made sure we were comfortable with all the vehicle features and even made sure our phones connected to the starlink system. Charles the finacial advisor was great. I never felt so relaxed while buying a vehicle. I would gladly refer friends and family to this dealership. More

Great experiences Two recent purchases, a new Outback and a used vehicle, resulted in two stress-free experiences for our family. Elizabeth Puckett, Sales Associate, is Two recent purchases, a new Outback and a used vehicle, resulted in two stress-free experiences for our family. Elizabeth Puckett, Sales Associate, is wonderful... Knowledgeable, thorough, and trustworthy. Jill Thurston, Service Manager, is personable, as well, and ready to assist with any maintenance or repair issue. Highly recommend this dealership. More

Nice car Great experience and good customer service Lance was a good salesman easy to work with. Answered all my questions and went over the new car in detai Great experience and good customer service Lance was a good salesman easy to work with. Answered all my questions and went over the new car in detail More

2016 Outback ** LOVE ** Best car buying experience! We had a great experience at Subaru of Gwinnett, and especially with Lance Willhite. I had contacted several dealerships in the Atlanta area requesti We had a great experience at Subaru of Gwinnett, and especially with Lance Willhite. I had contacted several dealerships in the Atlanta area requesting prices on both an Outback and a Crosstrek. We couldn't decide which we wanted. One dealership returned my online inquiry fairly quickly but couldn't answer some of my questions. Then we drove to the dealership closest to our home at 7:45 one evening (they close at 8:00 PM) only to see the employees walking to their cars to leave. They saw us and left anyway. Lance at Subaru of Gwinnett had answered our inquiry as well. He was knowledgeable and friendly. He made the car buying experience so easy and gave us a great price. He showed us both the Crosstrek and the Outback and helped us understand the differences in size and features, with absolutely no pressure to buy one over the other. We picked the Outback. The price was great, the paperwork and process were easy. We financed through the dealership as well and everything went smoothly. Lance was very professional, knowledgeable, and friendly. This was the best car buying experience I've ever had. I would definitely recommend the dealership and encourage you to seek out Lance. More

Pleasant experience Purchased 2016 Outback Limited last week with the help of Adam Anderson. Adam made what is usually a long, drawn out procedure into a smooth experienc Purchased 2016 Outback Limited last week with the help of Adam Anderson. Adam made what is usually a long, drawn out procedure into a smooth experience. Not only was Adam helpful with all of our questions, he also seemed to care about pleasing us. Adam truly helped us get the car we wanted at a very fair price! More

Knowledgeable and professional staff Elizabeth Puckett is both knowledgeable and professional in her dealings with individuals. In addition, all the staff I interacted with during the pu Elizabeth Puckett is both knowledgeable and professional in her dealings with individuals. In addition, all the staff I interacted with during the purchase of the car and follow up confirmed my selection not only of the Outback but more importantly with Subaru of Gwinnett. Elizabeth went out of her way to find the model and options I felt were important. More

Absolutely amazing experience! After having a horrible experience with another car dealership, we found the vehicle we wanted at Subaru of Gwinnett. We corresponded with the salesma After having a horrible experience with another car dealership, we found the vehicle we wanted at Subaru of Gwinnett. We corresponded with the salesman (Adam Anderson) via email for a couple of days over the holiday, and went into the dealership this morning. Adam greeted us immediately, and the experience thereafter was very warm/friendly and professional. Definitely not your typical car buying experience. My wife and I would definitely recommend this dealership to anyone in the market for a car. More

Super staff at Gwinnett I've purchased cars before, but never before had such a pleasant experience. On a scale of 1-100, I would give Sales Lady Elizabeth Puckett a 100, and I've purchased cars before, but never before had such a pleasant experience. On a scale of 1-100, I would give Sales Lady Elizabeth Puckett a 100, and the "paper man" Ron also. didn't matter what I ask, they had the answers. Their manners were exemplary--Good Southern Folk who kept a friendly but business demeanor. More