Subaru of Gwinnett

Friendly Always friendly, courteous people to help you. Sometimes they will run a little long on the time frame, but they come out and let you know and will o Always friendly, courteous people to help you. Sometimes they will run a little long on the time frame, but they come out and let you know and will offer loaner car if needed. Waiting areas are clean and they offer free water and sodas and a few snacks in case you have to wait for a while. Several different tv areas and free wi-fi. More

Great experience! I was looking for a new, larger style vehicle and decided to check out the Crosstrek after much research in my own. I first went to go just test drive I was looking for a new, larger style vehicle and decided to check out the Crosstrek after much research in my own. I first went to go just test drive and get more info on the vehicle and Matthew Buckles was great. He was down to earth and informative- I never felt pressured to buy or sign that day from him (which is really unexpected from a car salesmen). He knew I was going to come back once my parents got in town and he was always available beforehand if I ever had any questions or concerns. He was amazing and I can’t thank him enough for his help in finding the perfect vehicle for me! I loveeeee my Crosstrek! More

Matthew is amazing Thank you Matthew you made the whole buying experience painless and easy. Adam I appreciate your time during my test drive. I’m enjoying every moment Thank you Matthew you made the whole buying experience painless and easy. Adam I appreciate your time during my test drive. I’m enjoying every moment in my new car and it is because of both of you. More

Very pleasant and painless process to purchase a new car. I wanted to purchase a new vehicle. After doing much research, I narrowed the choices to a Subaru Outback and a Toyota Highlander. After visiting 2 de I wanted to purchase a new vehicle. After doing much research, I narrowed the choices to a Subaru Outback and a Toyota Highlander. After visiting 2 dealerships and test driving both vehicles, I chose the Subaru. My salesperson, Mike Quigley, was very friendly, knowledgeable and not "pushy". The salesperson I had at the Toyota dealership was equally qualified but when I told him I was not going to make a purchase until I went to the Subaru dealership, he excused himself and returned with someone who was questioning me about my decision to try the Subaru. I did not appreciate his attitude nor his questioning of my decision. While that was not the deciding factor in my final choice, it certainly played a part. Everyone at the Subaru dealership was very friendly, helpful and not pushy at all. I was encouraged to take all the time I needed and was not questioned about my decision to try the Toyota. More

Gwinnett Subaru is Excellent Returned again for routine service and recently had to schedule service for my other car which was not a Subaru. The experience could not have been mo Returned again for routine service and recently had to schedule service for my other car which was not a Subaru. The experience could not have been more different. Everything a Gwinnett Subaru runs smoothly from talking to an advisor, to booking an appointment (great user-friendly website), waiting while service occurs (great environment) and getting a summary of what was done. I have never had a bad experience at Gwinnett Subaru. More

Bought a Pre-Owned CrossTrek After researching vehicles for about 3 weeks I called several dealers (about 8) and told them that I planned to purchase a vehicle over the weekend. I After researching vehicles for about 3 weeks I called several dealers (about 8) and told them that I planned to purchase a vehicle over the weekend. I connected with Matt W. and he was fair, honest and quick. He answered all of my questions and offered a good deal. I was able to purchase my vehicle the same day for the price discussed with no surprises. It was a great buying experience and I would recommend Matt and Subaru or Gwinnett to anyone looking for a Subaru. More

Excellent Service It is stress free, friendly environment and always I like one to one close relationship.. I have full confidence in Jill, Alyssa and other service sta It is stress free, friendly environment and always I like one to one close relationship.. I have full confidence in Jill, Alyssa and other service staff. My 2007 Subaru Forester is in good hands. More

2014 Subaru Forester Oil Consumption Problem On three separate occasions I have had to return my vehicle to the service department. Two weeks later the smell of burning oil. The second time the s On three separate occasions I have had to return my vehicle to the service department. Two weeks later the smell of burning oil. The second time the same issue. I picked my vehicle up on a Friday evening and on Saturday afternoon I noticed oil leaking under the vehicle. More

Efficient service with excellent customer support Easy to schedule service. Received quickly and service performed efficiently at a fair price. Even had some work done under warranty that I was not aw Easy to schedule service. Received quickly and service performed efficiently at a fair price. Even had some work done under warranty that I was not aware of. More

Above and beyond Matthew was very easy to work with. He was honest and not pushy. We asked him to look for a car that fit our needs...a couple of days later, one came Matthew was very easy to work with. He was honest and not pushy. We asked him to look for a car that fit our needs...a couple of days later, one came in and he called us. Thanks for making our car buying experience positive. More