Subaru of Gwinnett

My salesperson was super nice and easy to work with. I knew exactly what i wanted and he made it happen. His quick response to my initial online inquiry brought me to this dealer vs another. He said he co knew exactly what i wanted and he made it happen. His quick response to my initial online inquiry brought me to this dealer vs another. He said he could get the exact car I wanted some way or another whereas 2 other dealers only pressured me to buy what they had in stock. I deducted a star because my experience with the finance person wasn't very pleasant. He did not give a satisfactory response or seem to care about a concern I had. He was Mr Nice Guy while trying to sell me all the extended warranties but when i turned him down he changed to Mr Whatever Guy. Good thing the sales person made my day and i didn't let anyone ruin it. Love my new car so far. More

I had a great experience working with Jody in sales and Louis in financing. They were able to answer all my questions and I love my new car! Louis in financing. They were able to answer all my questions and I love my new car! More

Jody communicated well with me throughout the process of searching for the right car, having it transferred from another dealership, and purchasing it. He helped drop off my rental car as well. Low pressure searching for the right car, having it transferred from another dealership, and purchasing it. He helped drop off my rental car as well. Low pressure. Low stress. Great experience! More

Great dealer and service department. Technicians appear to be well trained plus providing quality work. Service writers and service manager is terrific. While a appointment is preferred one can usually be to be well trained plus providing quality work. Service writers and service manager is terrific. While a appointment is preferred one can usually be worked in with little difficulty. More

This was my very first time buying a car. Matthew made the entire process fast and simple. I am so happy with my new Crosstrek! the entire process fast and simple. I am so happy with my new Crosstrek! More

It has been fine. Juan, the service advisor on my first device appointment since buying the 2019 Outback was extremely courteous and helpful and professional. device appointment since buying the 2019 Outback was extremely courteous and helpful and professional. More

Great staff. They did their best to help us, but the wait was long because they were too busy. Stock was very limited. Salesman found the color we wanted, but delivery from out of state was to be by driving was long because they were too busy. Stock was very limited. Salesman found the color we wanted, but delivery from out of state was to be by driving the new car for hundreds of miles and that would have put too many miles on a new car by who knows who. More

Subaru of Gwinnett did a great job with my first service on my leased vehicle. They were courteous and timely. Our entire experience with the sales and service staff has been great. on my leased vehicle. They were courteous and timely. Our entire experience with the sales and service staff has been great. More

There was just one thing that really bugged me. I know I am short and realize that most people will have to move the seat back to drive 50 feet to the service bay. They do not, however, need to change the am short and realize that most people will have to move the seat back to drive 50 feet to the service bay. They do not, however, need to change the seat height and the recline position. I was very uncomfortable driving until I got everything fine tuned back to just where I like it. Please advise whoever drives the vehicles to and from the service bays to keep seat adjustments to a minimum. More

Still waiting for a copy of my purchase order signed by a manager. Do you not understand why it is so difficult to receive this.I would like a buyers order emailed to me. manager. Do you not understand why it is so difficult to receive this.I would like a buyers order emailed to me. More