Subaru of Gwinnett

I cannot say how comfortable this process was for us. Everyone was polite and cared about our questions. 11/10! Everyone was polite and cared about our questions. 11/10! More

In response to review written by dealer on "May 27, 2026 - Subaru of Gwinnett responded" When I left my check, I specifically mentioned car won't be bought same day and will be purchase on 5/23. If the - Subaru of Gwinnett responded" When I left my check, I specifically mentioned car won't be bought same day and will be purchase on 5/23. If there is no hold policy why the payment check was taken on 5/21 when the car was in the garage. Sales rep should have said we do not have policy to hold the FULL PAYMENT CHECK. If the intention was only to sell Acura, why allow to test drive another vehicle. Dealership had enough time to fix the vehicle and once fixed SOMEONE SHOULD HAVE INSPECTED the repair which certainly did not happen by 5/23 when we arrived to purchase the vehicle. The issue was pointed out before the we drive the vehicle. So calling my review dishonest and border line slander is pathetic. What is slander is the way you (Rich Little) approached to us to speak with a threatening attitude. On top of that mentioning there was as Bill of Sale calling signed is at least dishonest if not fraud. Also fraud committed by the dealership is processing of the unreturned check with no proof of sale. This act is fraudulent to say the least. Bottom line, 0n 5/23 there was no document that was signed whatso ever. Only document that was signed was on 5/21 which was "Proposal Prepared For". This was conveyed to Rick Cobb on 5/23 after he reached back to us for possible workout and his reply was he was passing me the message. More

Frankie was very easy to work with. I had been used car shopping for a car for my son and was struggling with all of the different fee structures on top of the list price. Every used I had been used car shopping for a car for my son and was struggling with all of the different fee structures on top of the list price. Every used car dealer has different fees ranging from $600-$1,700 (NOT including 7% tax). Frankie understood my concerns, my "all-in/off-the-lot" approach to what I would pay, and he came back with a very solid offer. Also, I wanted to put the car in my son's name, but that wasn't possible, so we figured out a way to buy the car in my name and do a title transfer for minimal $$$ when I transfer the car to my son in a few months. Frankie was the easiest sales person I worked with on this most recent car buying journey. More

Lawrence was a phenomenal sales representative! He worked alongside Tim tirelessly for 3 days to come up with a deal that we would accept. We had walked away twice with no hard feelings. Both the s He worked alongside Tim tirelessly for 3 days to come up with a deal that we would accept. We had walked away twice with no hard feelings. Both the second and third time Lawrence reached out, he made sure to make it known that he was in no way trying to pressure us- you could tell he was genuine in that statement! He had nothing but good intentions. We will return for any future purchases and ONLY deal with Lawrence. More

Frankie, along with everyone at Subaru of Gwinnett, was great to work with. No pressure and transparent pricing. Overall, it was a good experience and probably one of the easiest/smoothest car buying exper great to work with. No pressure and transparent pricing. Overall, it was a good experience and probably one of the easiest/smoothest car buying experiences I've had. More

Susan and Matthew are the best! !! Excellent customer experience, highly knowledgeable, personable, professional, friendly, dedicated to excellence and focus on a customer-centric mi !! Excellent customer experience, highly knowledgeable, personable, professional, friendly, dedicated to excellence and focus on a customer-centric mindset. Thank you. More

Everyone is awesome and I'm so glad I found this dealership. No pressure, just nice people with great cars! Thank you! dealership. No pressure, just nice people with great cars! Thank you! More

Best car buying experience I've ever had. Did not feel pressured at all and was provided with all options. In and out in less than 3 hours. Super happy and would be happy to refer folks here! Did not feel pressured at all and was provided with all options. In and out in less than 3 hours. Super happy and would be happy to refer folks here! More

I had a good experience. I was offered a good price, and received a good interest rate. They didn't push any products on me that I didn't want. I would recommend Subaru of Gw I was offered a good price, and received a good interest rate. They didn't push any products on me that I didn't want. I would recommend Subaru of Gwinnett to anyone looking to buy a Subaru. More