Subaru of Dayton

Robert Elswick help me through the whole process of purchasing my new Subaru Forester. He explained things very thoroughly, picked me up from where I’d dropped my previous Forester, and gave me a great purchasing my new Subaru Forester. He explained things very thoroughly, picked me up from where I’d dropped my previous Forester, and gave me a great tutorial before I drove away. He was very professional, friendly and helpful though the entire process. If I knew anyone in the market for a Subaru I would definitely refer them to Robert. More

Happy with our new Forester. Vehicle delivery was well done. We appreciated the instructions on our new vehicle's systems. Vehicle delivery was well done. We appreciated the instructions on our new vehicle's systems. More

The service staff was timely, efficient, and courteous, All work was explained before and after the service. There were no unpleasant surprises. All work was explained before and after the service. There were no unpleasant surprises. More

I was early for my appointment and was helped straight away. I appreciated the service manager. Once not many years back this location was a nightmare. I was told they were under new management and I g away. I appreciated the service manager. Once not many years back this location was a nightmare. I was told they were under new management and I gave them a try. I'm glad that I did. More

Excellent service. Quick but extremely thorough. I'm nformed throughout the service. There are no surprises. Quick but extremely thorough. I'm nformed throughout the service. There are no surprises. More

Great car with good service. However, what I was used to with Saturn has slowly fallen away. I contacted the manager with my specific concerns… received no reply. Courtesy car an However, what I was used to with Saturn has slowly fallen away. I contacted the manager with my specific concerns… received no reply. Courtesy car and driver have been replaced with Lyft…. Ok but I don’t feel as safe. My car is no longer washed after each visit. Do you remember all of those beautifully clean Saturns driving around? That was because of that in house wash. You can’t say that with Subaru cars. Maybe you want them dirty to look like they have been off-road racing…. That’s not a look I’m looking for. Appointments were given a time. If that time was missed, Saturn gave the driver a helpful gift… emergency kit, wiper blades, t-shirt,etc. It was all advertising but what a thoughtful thing to do, There were point accumulated for each visit. Those could be used for tires, a repair or even a new car. What happened to those points? I don’t see them on the website anywhere. Should I go on? Still a wonderful car and the service has been good. But you are missing so much. More

Kind and helpful. Very efficient. This was the 3rd car we have purchased from this dealership. Service is wonderful to. Very efficient. This was the 3rd car we have purchased from this dealership. Service is wonderful to. More

My visit was unacceptable and took multiple visits to resolve. The staff was not accommodationg or understanding to my needs/situation. I had to retrun to have work corrected. This was also during a time resolve. The staff was not accommodationg or understanding to my needs/situation. I had to retrun to have work corrected. This was also during a time where I had to manage several work and family emergencies and the repair process added to my stress level. I was planning to purchase a second vehicle but decided to buy one from another dealership. More