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Subaru World of Newton

Newton, NJ

4.7
387 Reviews

84 Hampton House Rd

Newton, NJ

07860

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387 Reviews of Subaru World of Newton

July 18, 2022

My first Subaru and I couldn’t be happier. Love my vehicle, dealership and maintenance. More

by sunstaryoga
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Pastorelli
Jul 19, 2022 -

Subaru World of Newton responded

We're delighted you enjoyed working with our team here at Subaru World of Newton! Safe driving in your new Subaru.

July 05, 2022

Dillon was very helpful and diligent in getting responses from his management to both turn over my used Forester and secure a new one within my budget. We did the whole setup of the deal over the phone somy More

by scottfrank59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dillon Pankz
Jul 05, 2022 -

Subaru World of Newton responded

Thank you for stopping by to share this feedback! We appreciate your business here at Subaru World of Newton and will pass along your words of support to Dillon. Safe travels in your new Subaru Forester!

July 02, 2022

The service mangers are good to work with. Previous technicians who were working on my car missed a lot going on with my tires and alignment. My understanding is they no longer work there. More

by DDG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler
Jul 13, 2022 -

Subaru World of Newton responded

Thank you for allowing us another chance to impress you. We expect our guests to receive the highest quality work and I apologize this wasn't your experience in the past. Please let me know if there is anything further that I can do to assist you. Ted Higgins - Service Manager - (973) 579-5000

July 01, 2022

All dealings with this dealer have been without problems. Service reps are polite, knowlegeable and friendly. The facility is neat and clean. Service people go above and beyond. No reason to go anywhere More

by Sassmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler service
Jul 01, 2022 -

Subaru World of Newton responded

Thanks for the five-star review for Subaru World of Newton! Knowing we are delivering exceptional service is always the goal, so your feedback made our day. It is a pleasure having you as a valued customer!

June 29, 2022

I have had several major services done at your facility over the years and without fail your service representative has been super. I’ll keep coming back because of his total professionalism More

by John.c.gibbons45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Frank
Jun 30, 2022 -

Subaru World of Newton responded

John, thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Subaru World of Newton team. Drive safely, and we hope to see you back again down the road!

June 24, 2022

The customer service was excellent. Kyle in sales and Tyler in service are true professionals, exhibiting all the traits that corporate Subaru desires.. great job! Thx again More

by Blackwellm2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle hunsicker
Jun 24, 2022 -

Subaru World of Newton responded

Thank you for the excellent feedback for Kyle and Tyler! I am thrilled that they left a great impression and ensured your visit here at Subaru World of Newton was five-star worthy. I hope we see you back soon! Best, Chris Dexter - General Manager - (973) 250-7815

June 22, 2022

The service was very easy to schedule. The service rep was very pleasant, knowledgeable and accommodating. The waiting room was clean and comfortable. And lastly, the actual service was v More

by Larry 105
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, I don't remember his name
Jun 23, 2022 -

Subaru World of Newton responded

Larry, we strive to make the service experience easy and efficient for our guests and it is gratifying that we hit the mark! Thank you for leaving a review, and for giving Subaru World of Newton your business. We look forward to seeing you again down the road!

Jun 23, 2022 -

Larry 105 responded

You are welcome and thank you for the excellent experience.

June 14, 2022

Vince and the technician did a great job in diagnostic of my trouble, and were curious and kept me informed More

by Masges52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince M
Jun 15, 2022 -

Subaru World of Newton responded

Thank you so much for this great review! We're thrilled that you enjoyed working with Vince and our team here at Subaru World of Newton. We hope to work with you again down the road!

June 12, 2022

I'm on my 3rd Subaru, and this dealer provides the best service! Tyler patiently and knowledgeably answers each and every question. The entire staff really cares about the customer and the car! I come a More

by brad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler
Jun 13, 2022 -

Subaru World of Newton responded

Hi Brad, we are thrilled to hear that you trust Subaru World of Newton for all of your Subaru needs! We will be sure to let Tyler and the team know you appreciated their help and that they made your service visit a total success. Thank you for your continued business, and we hope to see you again. Safe driving! Ted Higgins - Service Manager - (973) 579-5000

Jun 13, 2022 -

Subaru World of Newton responded

Hi Brad, we are thrilled to hear that you trust Subaru World of Newton for all of your Subaru needs! We will be sure to let Tyler and the team know you appreciated their help and that they made your service visit a total success. Thank you for your continued business, and we hope to see you again. Safe driving! Ted Higgins - Service Manager - (973) 579-5000

June 11, 2022

Kyle was very knowledgeable and pleasurable to work with Orlando was very helpful The overall was enjoyable More

by Fsanphillip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle and Orlando
Jun 13, 2022 -

Subaru World of Newton responded

Thank you for the review! We're glad that Kyle was knowledgeable and great to work with. See you again next time here at Subaru World of Newton!

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