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Subaru World of Newton

Newton, NJ

4.7
404 Reviews
Call Dealership (973) 579-5000
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84 Hampton House Rd

Newton, NJ

07860

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404 Reviews of Subaru World of Newton

September 24, 2022

I had a wonderful experience at the dealership they did my service explain to me what I needed and told me when would be a good time to get the additional service needed everyone was so courteous and great More

by Robud1152
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Frank
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Sep 26, 2022 -

Subaru World of Newton responded

Thank you for sharing your experience! We appreciate your business and we hope to see you again at Subaru World of Newton. Have a great day!

September 17, 2022

Michael Fernandez was amazing! He made the whole process easy and fun. Subaru World of Newton has a new customer for life. More

by suglay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Fernandez
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Sep 19, 2022 -

Subaru World of Newton responded

Thank you for your great review of Michael and the team! We appreciate your business and we hope to see you again at Subaru World of Newton. Safe travels ahead!

September 17, 2022

Service advisers are great BUT the wait time for a simple oil change are always over an hour every single time! It’s ridiculous. More

by LegacyReady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dave from Service
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Sep 21, 2022 -

Subaru World of Newton responded

I'm sincerely sorry our wait times have been a disappointment. I will make a note of this review as we're always looking for ways to improve our care, but if you'd rather discuss it, please feel free to get in touch with me directly. I hope we can regain your confidence down the line. Best, Ted Higgins - Service Manager - (973) 579-5000

September 15, 2022

David, my service tech, was outstanding. He explained what I should have done to my car and asked what my concerns were as far as service. David and Nate drove me home and picked me up, both More

by mastiff2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David, Nate
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Sep 15, 2022 -

Subaru World of Newton responded

Thank you for the great review! We are thrilled to hear that you are confident in David, Nate, and the Subaru World of Newton team to get the job done. Drive safely, and we hope to see you back!

September 09, 2022

Been going there for years. My service rep was excellent. He was very helpful and More

by msc489
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Frank
Report | Print
Sep 12, 2022 -

Subaru World of Newton responded

Thank you for the five-star review for Subaru World of Newton! I am glad that my team was helpful and delivered a smooth service experience. Best, Ted Higgins - Service Manager - (973) 579-5000

September 08, 2022

David J was great, price was more than fair and my wait was quick. Great dealership. More

by mojoe321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David J
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Sep 09, 2022 -

Subaru World of Newton responded

These are all things we love to see! Thanks for supporting Subaru World of Newton with a stellar review and for giving David a shout-out! Chris Dexter - General Manager - (973) 250-7815

September 07, 2022

Great service, appointments kept on time and very professional. Reasonable prices. Chairs in waiting room could be a little better though. More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know
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Sep 07, 2022 -

Subaru World of Newton responded

Hi Bob, Thank you for leaving Subaru World of Newton a five-star review! I am happy to hear that your services were completed on time. I also appreciate your feedback regarding our seating options and will see what I can do to improve this. See you next time and take care! Cheers, Ted Higgins - Service Manager - (973) 579-5000

September 04, 2022

Very friendly and and highly professional. Everyone was efficient and informative. A pleasure to do business with Subaru world More

by pmusano01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Pastorelli
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Sep 06, 2022 -

Subaru World of Newton responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Subaru World of Newton team. Drive safely, and we hope to see you back again down the road!

September 04, 2022

Friendly professional and easy. i brought my forester in for an oil change and wS taken care of very professionally and courtesly More

by pmusano01
Recommend Dealer
Yes
Employees Worked With
Vincent Pastorelli
Report | Print
Sep 06, 2022 -

Subaru World of Newton responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Subaru World of Newton team. Drive safely in your Subaru Forester, and we hope to see you back again down the road!

August 31, 2022

We have always taken our Subaru cars for service. The staff is excellent and we have had no negative experiences here. More

by Moosemanofmilford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Aug 31, 2022 -

Subaru World of Newton responded

We are so grateful to have earned your loyal business! Thank you for trusting Subaru World of Newton with your vehicles, we look forward to the next opportunity to assist you.

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