Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Subaru South Tampa
Tampa, FL
584 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
584 Reviews of Subaru South Tampa
October 16, 2017
Even the coffee was great! Tim Schlobohm - Internet Sales Rachel W - Tech Systems Expert Lisa Vaccaro - Finance Seth Bell - Sales Mgr. An absolutely terrific team … knowl Tim Schlobohm - Internet Sales Rachel W - Tech Systems Expert Lisa Vaccaro - Finance Seth Bell - Sales Mgr. An absolutely terrific team … knowledgeable, friendly, professional. They were all great to work with. I have purchased many new and used vehicles over the past 40+ years, from various dealers across the south. Some good experiences and some not so much. Tim’s approach is low pressure. He answered all my questions, did the research I asked for, and is very knowledgeable about his product and autos in general. He made me feel confident and trustful in making a large $ purchase from Mastro. And, I got the same feeling from his colleagues as well. Rachel joined my wife and I for a test drive and fielded many questions about the EyeSight system, it benefits and how to operate it. We’re looking forward to the Love-Encore visit, and learning how to use of all the advanced features of our new Subaru Crosstrek. Lisa is clearly a veteran in financial side of the business. Highly competent in quickly executing a small mountain of paperwork. I greatly appreciated her clear and concise explanations throughout the transaction, and her insights into the long term considerations of a new car purchase. When Tim was occupied with a test drive for another customer, Seth stepped in to talk with us and help answer questions, and get the process going to evaluate my trade-in vehicle. I love it when the manager works side by side with his team to get a job done. This was our best experience ever with a new car purchase. Even the coffee was great! More
by John M Reid
Employees Worked With
Seth B, Rachel W, Tim S, Lisa V
October 13, 2017
I WILL return! After buying cars (various brands) for 50yrs I can truthfully say this was THE BEST dealership & car buying experience I have ever had!!!! Profession After buying cars (various brands) for 50yrs I can truthfully say this was THE BEST dealership & car buying experience I have ever had!!!! Professional, friendly staff, CLEAN showroom, waiting room, service area and even the car lot area!! They know their own product......as well as other brands/makes. And they take their time, NO hard-sell but.....are determined to make the car and the deal match your needs and expectations!! AND my new Forrester certainly meets/fits my expectations .....and the final deal certainly fit my needs!! Thanks Tim and Julio..... More
by Tommy Kway
Employees Worked With
Tim S, Julio A
October 02, 2017
Terrible Terrible the worst service experience I've ever had They changed my car service price 3 times. Gave us back our car with no gas in the reserve tank..then told us we needed a new battery, then we went to They changed my car service price 3 times. Gave us back our car with no gas in the reserve tank..then told us we needed a new battery, then we went to Advanced Auto and they told us our battery was fine and fully charged. Price Gaulging. More
by Myra Z Richardson Robinson
Employees Worked With
Jacob
September 26, 2017
It was great! I had a great experience here. This was my first time coming out to look for a car and they helped me with everything. They are really understanding a I had a great experience here. This was my first time coming out to look for a car and they helped me with everything. They are really understanding and work with you with whatever you need. More
by Derek
Employees Worked With
Kristin , Adrian T
September 21, 2017
Great guy Took time to get the vehicle I wanted great personality and knowledgeable. Made it fun and worth my time. Will tell others especially if you want to l Took time to get the vehicle I wanted great personality and knowledgeable. Made it fun and worth my time. Will tell others especially if you want to laugh as well during a nervous time or big purchase More
by rx7krizz
Employees Worked With
Adrian T
August 22, 2017
Professional/courteous Contacted the dealership by phone and was given a courteous call back ... greeted by friendly staff from the moment I drove in ... not pushy at all .. Contacted the dealership by phone and was given a courteous call back ... greeted by friendly staff from the moment I drove in ... not pushy at all ...witnessed several salesmen with clients and all seemed guenially working towards making their client happy ...spoke with several other clients there and all seemed happy with their salesperson ...I would defiantly recommend this dealership ...Troy Merrill was my salesperson and he was awesome along with Lisa in the finance department made my decision easy ... More
by Edyn
Employees Worked With
Seth B, Kevin Ryan, Troy M
July 27, 2017
2017 Subaru Forester Purchase I purchased a used 2016 Forester a year ago that was a Mastro loaner vehicle. It was a great car but this year I decided to trade it in for a 2017 For I purchased a used 2016 Forester a year ago that was a Mastro loaner vehicle. It was a great car but this year I decided to trade it in for a 2017 Forester because I wanted the Blind Spot Monitoring and Rear Cross Traffic Warning features. I got a great Guaranteed Trade-In Value from Subaru and a fantastic price for my new Subaru from Mastro. Kevin Ryan was very helpful in the purchase process and got me a deal that I could not refuse. I got a great out the door price from Mastro Subaru of Tampa and I am very happy with my new 2017 Forester. More
by Bill D
Employees Worked With
Elizabeth W, Kevin Ryan
July 27, 2017
Great Experience! Phil was very helpful and very personable! He made my first car buying experience simple and stress-free. I could not be more excited to drive off the Phil was very helpful and very personable! He made my first car buying experience simple and stress-free. I could not be more excited to drive off the lot with my new Lexus!! I look forward to future business with you! More
by Roxanne R
Employees Worked With
Phil (Sales)
July 15, 2017
Good Experiance Kevin Ryan helped me out on the phone, I came in looking to purchase, and was driving home in my new Subaru in no time. Everyone was nice, professiona Kevin Ryan helped me out on the phone, I came in looking to purchase, and was driving home in my new Subaru in no time. Everyone was nice, professional, and prompt. I'll definitely be back when it's time for an upgrade. More
by Matt902
Employees Worked With
Seth B, Kevin Ryan
July 14, 2017
Worth the drive from Jacksonville FL!! Our SECOND purchase with this dealership. We live in Jacksonville FL and the Mastro TEAM have repeatedly shown it was worth the drive for the best pr Our SECOND purchase with this dealership. We live in Jacksonville FL and the Mastro TEAM have repeatedly shown it was worth the drive for the best price, the best vehicle maintenance and most importantly the BEST CUSTOMER SERVICE. Imagine traveling 6 hours round trip for your oil change. This dealership makes it worth while. Imagine not having a stressful purchase experience. This dealership makes a car purchase as close to stress free as possible. I would make this review an 11 if I had that option. Seth Bell you are a rare individual in the car sales experience. Thank you for all you have done in helping us find and purchase our 2017 Subaru Outback 3.6R Limited! More
by Al and Chrissy B in Jax FL
Employees Worked With
Seth B
