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Subaru South Tampa
Tampa, FL
585 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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585 Reviews of Subaru South Tampa
July 14, 2017
Worth the drive from Jacksonville FL!! Our SECOND purchase with this dealership. We live in Jacksonville FL and the Mastro TEAM have repeatedly shown it was worth the drive for the best pr Our SECOND purchase with this dealership. We live in Jacksonville FL and the Mastro TEAM have repeatedly shown it was worth the drive for the best price, the best vehicle maintenance and most importantly the BEST CUSTOMER SERVICE. Imagine traveling 6 hours round trip for your oil change. This dealership makes it worth while. Imagine not having a stressful purchase experience. This dealership makes a car purchase as close to stress free as possible. I would make this review an 11 if I had that option. Seth Bell you are a rare individual in the car sales experience. Thank you for all you have done in helping us find and purchase our 2017 Subaru Outback 3.6R Limited! More
by Al and Chrissy B in Jax FL
Employees Worked With
Seth B
July 04, 2017
World Class Customer Service! Everytime I'm at Mastro they're nothing but kind and respectful. I bought a used vehicle, making it my 5th Subaru.Everyone is always nice and honest m Everytime I'm at Mastro they're nothing but kind and respectful. I bought a used vehicle, making it my 5th Subaru.Everyone is always nice and honest making the car buying experience a pleasure. (Unable to Rate Kevin below but he deserves 5 stars as well) More
by Eric V.
Employees Worked With
Kevin Patrick Ryan, Sean M, Seth B
June 26, 2017
Subaru was our focus. Quality. We searched the internet and found Mastro as the most friendly and focused. We had intentions on purchasing a Crosstrek. For all purposes intended we We searched the internet and found Mastro as the most friendly and focused. We had intentions on purchasing a Crosstrek. For all purposes intended we were completely sold on the Impreza Sport. We met Kevin as we had shopped the internet first. Thank you Kevin Ryan for giving us the the opportunity to test drive any and all. Kevin gave us all the info without question. With regards to warranty and such, we knew what we were getting. It was a pleasure, no doubt. Now I want a Forester to do my thing with bicycles and such!. Thanks Mastro. We'll be back. BTW, my wife and I are extremely pleased with our new Subaru Impreza Sport. Amazingly, Seth popped up (we didn't know him from Adam) He did introduce himself, We enjoyed the casual conversation and his subtle input in Subaru's history and future goals which proved to be our solid choice. More
by Larry
Employees Worked With
Kevin Patrick Ryan
June 09, 2017
Smooth Crosstrek purchace Walked in a little after 4pm and walked out a little after 7pm with a new 2017 Crosstrek. The process and easy and everyone was friendly and helpful. Walked in a little after 4pm and walked out a little after 7pm with a new 2017 Crosstrek. The process and easy and everyone was friendly and helpful. Best experience I've had at a dealership. Thanks Matt and Chris! More
by Ggebhardt
Employees Worked With
Matt Magnusson, Chris Y
May 26, 2017
Great experience! This was my first car buying experience and it was a great one! Everyone was easy to work with and very friendly! Thanks so much! This was my first car buying experience and it was a great one! Everyone was easy to work with and very friendly! Thanks so much! More
by Jnikkijohnson
Employees Worked With
Seth B, Matt Magnusson
May 21, 2017
2nd Purchase From Mastro I've had great service on my 2014 Forester at Mastro, Tampa. I purchased the Forester in 2014 from Mastro and decided to purchase a new Outback this y I've had great service on my 2014 Forester at Mastro, Tampa. I purchased the Forester in 2014 from Mastro and decided to purchase a new Outback this year. I recently purchased a 3-wheel recumbent bicycle that was a tight fit in my Forester. The Outback has a longer wheelbase that would better accommodate the bike. Even though there are Subaru dealers closer to my home, I decided to go back to Mastro. The sales experience was friendly, no pressure, professional and the sales staff went to great lengths to help me load my bike into the Outback for sizing. The bike fits nicely and I look forward to taking many trips with the Outback to bike trails all over the U.S.A. More
by 3 Wheeler
Employees Worked With
George Doumit, Seth B, Adrian T
April 10, 2017
Pushed out the door after minutes I was at your dealership for all of a few minutes this afternoon. I was greeted promptly, given a business card and the salesman walked off because he I was at your dealership for all of a few minutes this afternoon. I was greeted promptly, given a business card and the salesman walked off because he was with another customer. I went to the restroom and came back out and he was there to talk to me for a few minutes, he gave me a brochure on the WRX which I had intentions of inquiring about and get numbers on. I was then advised by the salesman to go to Carmax because they'll give me more for my truck than he was under the impression your dealership will, and bring that in when I'm ready to buy, when in all actuality I was ready to potentially work a deal this evening, hence my 45 minute drive through I-275 traffic. I feel like I was shuffled out the door, as if nobody had time for me, and was basically told to take my business elsewhere. As someone in the industry from a local dealership, I couldn't fathom one of our salesman doing that to a customer, especially considering the potential ramifications for doing so. I'm very disappointed and hope you'll advise your team against doing something like this in the future; I will be taking my business elsewhere after this. More
by Jvh398
Employees Worked With
N/A
April 01, 2017
Great experience! Like most other people, I don't look forward to finding and buying a new car. The Mastro staff have a no-pressure sales process that I really apprecia Like most other people, I don't look forward to finding and buying a new car. The Mastro staff have a no-pressure sales process that I really appreciated. I had done my research and knew exactly what I wanted. I had the most pleasant experience I've ever had at this dealership. More
by Carson
Employees Worked With
Jonathan
February 03, 2017
Service department is inept and rude beyond imagination. I bought a car from this horrible company last year. I had the unfortunate experience of attempting to have my car serviced at this location. They DID I bought a car from this horrible company last year. I had the unfortunate experience of attempting to have my car serviced at this location. They DID NOTHING to fix the car and I had to bring it to another dealership. DON'T BRING YOUR CAR HERE OR BUY ONE HERE. THE FAMILY SCHMALTZ IS A LIE. THEY DO NOT STAND BEHIND THEIR WORD!!! More
by Disgusted
Employees Worked With
Pete Mastro and Manny
October 15, 2016
New Vehicle Purchase I had a great experience with Mastro Subaru in purchasing a new vehicle! Everyone was friendly, honest and I didn't feel pressured into purchasing the I had a great experience with Mastro Subaru in purchasing a new vehicle! Everyone was friendly, honest and I didn't feel pressured into purchasing the car on the spot or any additional features when I did decide to purchase. They were understanding of my circumstances and were willing to assist me to help with the buying process. As a single female, it was nice to be treated with respect and not be taken advantage of. I highly recommend Mastro Subaru and Matt was a pleasure to work with, along with Lino, Jonathan, LD, and Chris. Thank you Mastro Subaru for making my vehicle purchasing experience a pleasant one and I love my new Crosstrek! More
by NYGirl2
Employees Worked With
Matt, Lino, Jonathan, LD, Chris
