Subaru South Tampa
Tampa, FL
Filter Reviews by Keyword
By Type
580 Reviews of Subaru South Tampa
Integrity I base my life on integrity and surrounding myself with people that exhibit integrity. Therefore, going car shopping is not a fun experience for me. I base my life on integrity and surrounding myself with people that exhibit integrity. Therefore, going car shopping is not a fun experience for me. Mastro Subaru was outstanding to deal with. Erica went above and beyond answering questions and being patient while I made my choices. I never felt pressured. The entire process was seamless -- excellent customer service. When I drove my new Crosstrek off the lot I felt like I truly got the best value for my budget and driving needs. A couple of my friends are thinking about buying Subaru's and I wouldn't hesitate to refer them to Masturo. More
1st class treatment The moment I walked in the doors everyone was helpful! My Subaru (not from this dealer) needed servicing and while dropping it off I asked to see the The moment I walked in the doors everyone was helpful! My Subaru (not from this dealer) needed servicing and while dropping it off I asked to see the same car but the 2018 edition. When all sales representatives were busy the gentlemen from the service department showed and explained the new cars to me. Made sure I got with a sales rep. They were never pushy to buy, were patient even when I took months to decided, and helped with a custom order. I felt like a family as I got to meet so many if the team members to help me out. I plan on always buying through them! More
The best car buying exp. I have ever had We came in to this dealership expecting the same hassles you generally get from buying a car however at mastro subaru it was totally different from st We came in to this dealership expecting the same hassles you generally get from buying a car however at mastro subaru it was totally different from start to finish the staff made us feel welcomed and unpressured they were wonderful the salesman Joesph and Manager Julio answered every question we had and made buying a car from this dealership pleasurable Julio was the finance manager and he went over all the documents completely making sure nothing was missed I have never seen such a thorough finance guy and I have purchased many cars they were both great and I now have a new dealership to send all my friends to Thanks Joesph and Julio for all your hard work and honesty I will deff. Be back and will refer all my friends to you guys Dan D. More
Good experience in an ugly industry I hate car buying. The myriad of choices is only made worse by aggressive and sometimes smarmy sales tactics. I experienced none of this at Mastro. I hate car buying. The myriad of choices is only made worse by aggressive and sometimes smarmy sales tactics. I experienced none of this at Mastro. Products I liked (Bought an Outback), low pressure friendly and professional people. Easy time in the 'business office' (elsewhere a painful experience) and the Mastro people genuinely seemed interested in us. I gladly write this review and will work with Mastro in the future. More
Absolutely amazing service to their customers By far not only was the sales man Kevin very helpful , it felt like I was family and being treated like one of their own. Not to mention when I got By far not only was the sales man Kevin very helpful , it felt like I was family and being treated like one of their own. Not to mention when I got to the finance manager Julio you really seem to care about how he took care of us and didn’t see us like a $. More
Quick, smooth new car purchase I arrived at the dealership at 6:30pm with my car to trade in. I had test driven the car I wanted the previous day, so that was out of the way. They o I arrived at the dealership at 6:30pm with my car to trade in. I had test driven the car I wanted the previous day, so that was out of the way. They offered me a fair amount for my trade, made the lease terms clear and we made the deal. The paperwork was clear and quick and I was out the door driving home in my new car about 8:30pm. I had bought a used Subaru from Mastro in the past and was very pleased with that purchase. I have brought various Subaru’s in for service and their techs and service managers are friendly and knowledgeable. I would recommend Mastro to anyone looking for Subaru service, parts or purchasing a new or used car. More
Amazing :) Fantastic dealership! They made me feel like I was part of their family, and never pressured me into anything. Best car buying experience ever! And no Fantastic dealership! They made me feel like I was part of their family, and never pressured me into anything. Best car buying experience ever! And now I’m the proud owner of a brand new 2018 Legacy 2.5i Limited ?? More
Mastro Subaru was surprisingly honest and candid. Excellent. I got a good deal, but I was more impressed with the helpful, low pressure, honesty, And of course, I love my new Forester! Excellent. I got a good deal, but I was more impressed with the helpful, low pressure, honesty, And of course, I love my new Forester! More
Satisfied customer I was on their website looking at inventory when this truck caught my interest. I entered my name and number and in no time at all, I received a call I was on their website looking at inventory when this truck caught my interest. I entered my name and number and in no time at all, I received a call from Gene and he started helping me right away. I went into the dealership and met with him and everything that he promised over the phone started coming to life. We had a few obstacles in the way on my end and Gene helped me through all of them. Thanks to him, and the others that helped me, I am now a very happy customer with a new truck! Walking in to the dealership there were smiling faces everywhere and everyone made sure their guests were comfortable. A great place to do Business. You can really tell how much they care that every customer has a pleasant experience. More
Sales My experience at Mastro was pleasant & non stressful. I worked primarily with Gene Honeycutt but everyone I dealt with was very helpful. The staff in My experience at Mastro was pleasant & non stressful. I worked primarily with Gene Honeycutt but everyone I dealt with was very helpful. The staff in the finance department were very helpful. More