Subaru South Tampa

Excellent Dealership From start to finish, our experience was excellent. Erica was the perfect, no pressure sales person that we needed. She was knowledgeable, personable, From start to finish, our experience was excellent. Erica was the perfect, no pressure sales person that we needed. She was knowledgeable, personable, and friendly. Julio was great as well, making the financing clear and easy to understand. We will not be using any other dealer for future vehicle purchases! More

Review of dealership Very easy working with all parties involved in purchasing our vehicle Both Cody and Julio were very professional and helpful in answering all our que Very easy working with all parties involved in purchasing our vehicle Both Cody and Julio were very professional and helpful in answering all our questions and needs More

Makes Water then Walks on It. I've bought a lot of cars in my life... Lexus, Mercedes, Pinninfarina.... and, I've generally never thought much about the dealership experience. Gene I've bought a lot of cars in my life... Lexus, Mercedes, Pinninfarina.... and, I've generally never thought much about the dealership experience. Generally, it's a pain. And, in some cases, the dealership tries to keep you in place to solidify your "commitment" based on the time you've invested in the process. Not here. These guys were great. Every single one of them. To clarify, I already had a Subaru Forrester... it's was about 2 years old, but decided to go for a new one! My other car is a Tesla P85D! :-) I bought my Forrester in another County and had it serviced by a closer dealership. Even though Mastro is further away, my husband did some research and suggested we should go there...We went Thursday and picked up the new Forrester today. Our Sales handler, Gene Honeycutt was GREAT. Knowledgable. Nice. These are the things you expect in a sales person, but Gene was exceptional. In the last Subaru, because my husband signed the check, the dealership made everything out in his name...And we coud not get that changed! What a pain. This time, I made it clear to Gene that the car is mine, that my husband drives a Tesla and before we finished the paperwork the emails from Subaru were coming into my iphone... And, when we parked it while we went to lunch, the phone told me that the car was just 40 feet away with the exact location! OMG. The tech works so well!!!! Julio A did a great job with the paperwork and everyone got us through the process efficiently. Professional. Personable. Loved this and loved the idea that they took time to explain that while any location can do the service, if we come back to them, it benefits the dealership as well as me! The are completely on board with the real Subaru vibe and, frankly, as we walked in on pick up day, there was a planting with a "native Florida" sign, a bird feeder and a butterfly attractive plant. Once, when we bought a Honda CRV a bunch of years ago, I told the sales guy.... I will write you a check for the full amount if you will get me out of here in an hour. I just didn't feel that way today. A fabulous experience. A great car. A good day. More

Integrity I base my life on integrity and surrounding myself with people that exhibit integrity. Therefore, going car shopping is not a fun experience for me. I base my life on integrity and surrounding myself with people that exhibit integrity. Therefore, going car shopping is not a fun experience for me. Mastro Subaru was outstanding to deal with. Erica went above and beyond answering questions and being patient while I made my choices. I never felt pressured. The entire process was seamless -- excellent customer service. When I drove my new Crosstrek off the lot I felt like I truly got the best value for my budget and driving needs. A couple of my friends are thinking about buying Subaru's and I wouldn't hesitate to refer them to Masturo. More

1st class treatment The moment I walked in the doors everyone was helpful! My Subaru (not from this dealer) needed servicing and while dropping it off I asked to see the The moment I walked in the doors everyone was helpful! My Subaru (not from this dealer) needed servicing and while dropping it off I asked to see the same car but the 2018 edition. When all sales representatives were busy the gentlemen from the service department showed and explained the new cars to me. Made sure I got with a sales rep. They were never pushy to buy, were patient even when I took months to decided, and helped with a custom order. I felt like a family as I got to meet so many if the team members to help me out. I plan on always buying through them! More

The best car buying exp. I have ever had We came in to this dealership expecting the same hassles you generally get from buying a car however at mastro subaru it was totally different from st We came in to this dealership expecting the same hassles you generally get from buying a car however at mastro subaru it was totally different from start to finish the staff made us feel welcomed and unpressured they were wonderful the salesman Joesph and Manager Julio answered every question we had and made buying a car from this dealership pleasurable Julio was the finance manager and he went over all the documents completely making sure nothing was missed I have never seen such a thorough finance guy and I have purchased many cars they were both great and I now have a new dealership to send all my friends to Thanks Joesph and Julio for all your hard work and honesty I will deff. Be back and will refer all my friends to you guys Dan D. More