Subaru South Tampa

Wonderful purchasing experience from start to finish! I'm a previous purchaser from Mastro so when I was in the market for another Subaru, I knew that's where I'd be going. The whole process was amazing I'm a previous purchaser from Mastro so when I was in the market for another Subaru, I knew that's where I'd be going. The whole process was amazing simple, efficient, and fun! Of course it's exciting to be buying a new car but Gene made the process even more enjoyable. He was willing to spend as little or as much time with me as I wanted going over the features of the car and answering any questions. And the sometimes dreaded financing portion with Julio was a breeze! I even remarked that it was painless and working with him too was enjoyable! Both Gene and Julio were personable and made me feel like a valued customer and part of the Subaru family! Gene continues to check in with me and his customer service is beyond spectacular! I look forward to driving my new baby and visiting the dealership in the future for service appointments. Love Mastro and a huge thanks to Gene and Julio! More

They should make six stars so I could give these guys an ext This was hands-down the best car buying experience I've ever had, every person that walked by me was polite and asked me if I needed anything, my sal This was hands-down the best car buying experience I've ever had, every person that walked by me was polite and asked me if I needed anything, my salesman Gene was absolutely impeccable, the process was easy and I had a brand new WRXSTI for the price I wanted in less than three hours, so thank you Gene and Mastra Subaru for giving me a great car buying experience .. Jason fritze More

A comfortable purchase with no sales pressure We had a great experience with Gene Honeycutt at Mastro Subaru. Although we live in Pinellas county, it was well worth the time and effort to cross t We had a great experience with Gene Honeycutt at Mastro Subaru. Although we live in Pinellas county, it was well worth the time and effort to cross the Bay and make a connection with Gene. He was very helpful in the purchase process from start to finish and spent well over an hour with us to explain the electronics and other features of our Subaru Outback. And Lisa Vaccaro took us through the paperwork with no problems. If you are interested in buying a new Subaru, you need look no further than Mastro Subaru of Tampa. We highly recommend the dealership and Gene Honeycut More

No Pressure and Resposive Purchased a 2018 Forester. Stopped by Mastro Subaru at least 5 times to look and as questions before making the purchase. Always treated with respect. Purchased a 2018 Forester. Stopped by Mastro Subaru at least 5 times to look and as questions before making the purchase. Always treated with respect. Worked with salesman Joseph. He was fantastic. No pressure sales. Explained everything that would happen. No surprises. Answered questions. Julio A - completion of the transaction was smooth as glass. Nothing but good things to say about the Dealership and the staff. Recommended. More

Excellent Customer Service with a nice family atmosphere The process was simple, fast and all the people were very professional and friendly. We scheduled an appointment with Tim over the e-mail and when we The process was simple, fast and all the people were very professional and friendly. We scheduled an appointment with Tim over the e-mail and when we got to the dealership, all was ready to show us the exact car that we end buying. There were very supportive in working with us through the process, informative about the car features, optionals, etc. We are very satisfied and we will buy again from Mastro definitely. Thanks you all ! More

Competent and honest Great experience...From my initial meeting with Gabbie Krupp, her follow up to meet my specific needs, and an enjoyable and efficient transaction proc Great experience...From my initial meeting with Gabbie Krupp, her follow up to meet my specific needs, and an enjoyable and efficient transaction process with Julio Ayala the finance manager, meeting my needs for an out-of-state transfer action. Finally they delivered the car to my residence saving me the coordination effort. A first class organization! More

Great sales people, excellent followup one of the best expe All employees we interfaced were great and no pressure, service department one of the best I have dealt with, willing to help all employess are very f All employees we interfaced were great and no pressure, service department one of the best I have dealt with, willing to help all employess are very familiar with the products More

New car purchase This was an great buying experience - Our sales associate John Bonet did an outstanding job of delivering customer service that far exceeded our expec This was an great buying experience - Our sales associate John Bonet did an outstanding job of delivering customer service that far exceeded our expectations. He was very friendly, professional and knowledgeable. Julio in finance also did a great job. Everyone we came in contact with was exceptional- great dealership! More

Trade in bait and switch We ordered a car under the Costco program. Since. We live 90 miles away and Mastro is the only Subaru dealer in the program we did not take our car in We ordered a car under the Costco program. Since. We live 90 miles away and Mastro is the only Subaru dealer in the program we did not take our car in to get it appraised before the new car was delivered. When we arrived we were delayed for over 1.5 hours before they came through with the appraisal. The amount they would allow us was $2500.00 below the KBB trade in allowance. No I would not recommend Mastro More