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Subaru South Tampa
Tampa, FL
584 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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584 Reviews of Subaru South Tampa
March 14, 2018
They should make six stars so I could give these guys an ext This was hands-down the best car buying experience I've ever had, every person that walked by me was polite and asked me if I needed anything, my sal This was hands-down the best car buying experience I've ever had, every person that walked by me was polite and asked me if I needed anything, my salesman Gene was absolutely impeccable, the process was easy and I had a brand new WRXSTI for the price I wanted in less than three hours, so thank you Gene and Mastra Subaru for giving me a great car buying experience .. Jason fritze More
by Subaru66
Employees Worked With
Gene H
March 13, 2018
A comfortable purchase with no sales pressure We had a great experience with Gene Honeycutt at Mastro Subaru. Although we live in Pinellas county, it was well worth the time and effort to cross t We had a great experience with Gene Honeycutt at Mastro Subaru. Although we live in Pinellas county, it was well worth the time and effort to cross the Bay and make a connection with Gene. He was very helpful in the purchase process from start to finish and spent well over an hour with us to explain the electronics and other features of our Subaru Outback. And Lisa Vaccaro took us through the paperwork with no problems. If you are interested in buying a new Subaru, you need look no further than Mastro Subaru of Tampa. We highly recommend the dealership and Gene Honeycut More
by Dennis
Employees Worked With
Lisa V, Gene H
March 10, 2018
No Pressure and Resposive Purchased a 2018 Forester. Stopped by Mastro Subaru at least 5 times to look and as questions before making the purchase. Always treated with respect. Purchased a 2018 Forester. Stopped by Mastro Subaru at least 5 times to look and as questions before making the purchase. Always treated with respect. Worked with salesman Joseph. He was fantastic. No pressure sales. Explained everything that would happen. No surprises. Answered questions. Julio A - completion of the transaction was smooth as glass. Nothing but good things to say about the Dealership and the staff. Recommended. More
by RobertG
Employees Worked With
Joseph M, Julio A
March 10, 2018
Excellent Customer Service with a nice family atmosphere The process was simple, fast and all the people were very professional and friendly. We scheduled an appointment with Tim over the e-mail and when we The process was simple, fast and all the people were very professional and friendly. We scheduled an appointment with Tim over the e-mail and when we got to the dealership, all was ready to show us the exact car that we end buying. There were very supportive in working with us through the process, informative about the car features, optionals, etc. We are very satisfied and we will buy again from Mastro definitely. Thanks you all ! More
by Andres Garcia
Employees Worked With
Rachel W, Tim S, Lisa V
March 09, 2018
Competent and honest Great experience...From my initial meeting with Gabbie Krupp, her follow up to meet my specific needs, and an enjoyable and efficient transaction proc Great experience...From my initial meeting with Gabbie Krupp, her follow up to meet my specific needs, and an enjoyable and efficient transaction process with Julio Ayala the finance manager, meeting my needs for an out-of-state transfer action. Finally they delivered the car to my residence saving me the coordination effort. A first class organization! More
by Bill L
Employees Worked With
Gabbie K, Julio A
March 03, 2018
Great sales people, excellent followup one of the best expe All employees we interfaced were great and no pressure, service department one of the best I have dealt with, willing to help all employess are very f All employees we interfaced were great and no pressure, service department one of the best I have dealt with, willing to help all employess are very familiar with the products More
by donutman2
Employees Worked With
Will C, Ray C, Julio A, Gene H
March 02, 2018
New car purchase This was an great buying experience - Our sales associate John Bonet did an outstanding job of delivering customer service that far exceeded our expec This was an great buying experience - Our sales associate John Bonet did an outstanding job of delivering customer service that far exceeded our expectations. He was very friendly, professional and knowledgeable. Julio in finance also did a great job. Everyone we came in contact with was exceptional- great dealership! More
by David Hanley
Employees Worked With
Julio A, John B
February 28, 2018
Leased 2 new cars I have never had a more pleasant and professional car purchase experience than the one today at Mastro. Perfect, accurate, timely and respectful. To I have never had a more pleasant and professional car purchase experience than the one today at Mastro. Perfect, accurate, timely and respectful. Totally a delightful expereince. Apprecizte all Julio and Luiz did and explained to my wife and me. Never talked down or was dismissive in any way. Luiz--took the time to explainthe differences in the models and Julio in the financing and additonal services available. m More
by Arnoldgoldberg
Employees Worked With
Luis T, Julio A
February 23, 2018
Trade in bait and switch We ordered a car under the Costco program. Since. We live 90 miles away and Mastro is the only Subaru dealer in the program we did not take our car in We ordered a car under the Costco program. Since. We live 90 miles away and Mastro is the only Subaru dealer in the program we did not take our car in to get it appraised before the new car was delivered. When we arrived we were delayed for over 1.5 hours before they came through with the appraisal. The amount they would allow us was $2500.00 below the KBB trade in allowance. No I would not recommend Mastro More
by Skid
Employees Worked With
Lisa V, Gene H
February 21, 2018
Worth the Time to Write a Review I very rarely take the time to post a review unless it was a horrible experience. In this case I am going to make the exception for a job well done. I very rarely take the time to post a review unless it was a horrible experience. In this case I am going to make the exception for a job well done. Buying a car from Mastro Subaru was one of the best car buying experiences I have had. I had worked with another dealer in Pinellas County and found the car I wanted. But the experience quickly fell apart when it came to a fair value on my trade. This is when I reached out to Gene Honeycutt at Mastro. He moved mountains to find a very specific vehicle for me and gave me a Trade range sight unseen for my vehicle. When I came into the dealership to have a trade evaluation I was waiting for a lowball offer, but it never happened. We were able to agree on a fair-trade evaluation quickly. THE PRICES QUOTED NEVER ONCE CHANGED THROUGH COMPLETION OF THE TRANSACTION!!! I also wanted to give a shout out to Julio in the Finance group. Even though this was a cash transaction, he also went above and beyond to work through some limitations of my banking partner and get our deal done on time. I would strongly suggest that if you are in the market for a Subaru, your first stop should be Mastro. I could have saved a lot of frustration by visiting Gene and Julio first. More
by TNT
Employees Worked With
Julio A, Gene H
