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Subaru South Tampa
Tampa, FL
580 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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580 Reviews of Subaru South Tampa
March 09, 2018
Competent and honest Great experience...From my initial meeting with Gabbie Krupp, her follow up to meet my specific needs, and an enjoyable and efficient transaction proc Great experience...From my initial meeting with Gabbie Krupp, her follow up to meet my specific needs, and an enjoyable and efficient transaction process with Julio Ayala the finance manager, meeting my needs for an out-of-state transfer action. Finally they delivered the car to my residence saving me the coordination effort. A first class organization! More
by Bill L
Employees Worked With
Gabbie K, Julio A
March 03, 2018
Great sales people, excellent followup one of the best expe All employees we interfaced were great and no pressure, service department one of the best I have dealt with, willing to help all employess are very f All employees we interfaced were great and no pressure, service department one of the best I have dealt with, willing to help all employess are very familiar with the products More
by donutman2
Employees Worked With
Will C, Ray C, Julio A, Gene H
March 02, 2018
New car purchase This was an great buying experience - Our sales associate John Bonet did an outstanding job of delivering customer service that far exceeded our expec This was an great buying experience - Our sales associate John Bonet did an outstanding job of delivering customer service that far exceeded our expectations. He was very friendly, professional and knowledgeable. Julio in finance also did a great job. Everyone we came in contact with was exceptional- great dealership! More
by David Hanley
Employees Worked With
Julio A, John B
February 28, 2018
Leased 2 new cars I have never had a more pleasant and professional car purchase experience than the one today at Mastro. Perfect, accurate, timely and respectful. To I have never had a more pleasant and professional car purchase experience than the one today at Mastro. Perfect, accurate, timely and respectful. Totally a delightful expereince. Apprecizte all Julio and Luiz did and explained to my wife and me. Never talked down or was dismissive in any way. Luiz--took the time to explainthe differences in the models and Julio in the financing and additonal services available. m More
by Arnoldgoldberg
Employees Worked With
Luis T, Julio A
February 23, 2018
Trade in bait and switch We ordered a car under the Costco program. Since. We live 90 miles away and Mastro is the only Subaru dealer in the program we did not take our car in We ordered a car under the Costco program. Since. We live 90 miles away and Mastro is the only Subaru dealer in the program we did not take our car in to get it appraised before the new car was delivered. When we arrived we were delayed for over 1.5 hours before they came through with the appraisal. The amount they would allow us was $2500.00 below the KBB trade in allowance. No I would not recommend Mastro More
by Skid
Employees Worked With
Lisa V, Gene H
February 21, 2018
Worth the Time to Write a Review I very rarely take the time to post a review unless it was a horrible experience. In this case I am going to make the exception for a job well done. I very rarely take the time to post a review unless it was a horrible experience. In this case I am going to make the exception for a job well done. Buying a car from Mastro Subaru was one of the best car buying experiences I have had. I had worked with another dealer in Pinellas County and found the car I wanted. But the experience quickly fell apart when it came to a fair value on my trade. This is when I reached out to Gene Honeycutt at Mastro. He moved mountains to find a very specific vehicle for me and gave me a Trade range sight unseen for my vehicle. When I came into the dealership to have a trade evaluation I was waiting for a lowball offer, but it never happened. We were able to agree on a fair-trade evaluation quickly. THE PRICES QUOTED NEVER ONCE CHANGED THROUGH COMPLETION OF THE TRANSACTION!!! I also wanted to give a shout out to Julio in the Finance group. Even though this was a cash transaction, he also went above and beyond to work through some limitations of my banking partner and get our deal done on time. I would strongly suggest that if you are in the market for a Subaru, your first stop should be Mastro. I could have saved a lot of frustration by visiting Gene and Julio first. More
by TNT
Employees Worked With
Julio A, Gene H
February 20, 2018
Soft Sale Environment focussed on Customers' Priorities. Both my Internet, phone contacts and follow-up visit with Gene Honeycutt were highly professional, efficient and prompt. Appreciated his soft sale app Both my Internet, phone contacts and follow-up visit with Gene Honeycutt were highly professional, efficient and prompt. Appreciated his soft sale approach and manners. Lisa V. was efficient, clear and persuasive in the explanation of Subaru warranty and in tending to the final stages of acquiring my Subaru. Bravi! More
by PK2018
Employees Worked With
Lisa V, Gene H
February 20, 2018
We love our Subaru Forester Touring Edition! We own a 2010 Subaru Forester Basic and was looking to upgrade. We found Mastro thru the TrueCar.com website and was interested in a Subaru Mastro lis We own a 2010 Subaru Forester Basic and was looking to upgrade. We found Mastro thru the TrueCar.com website and was interested in a Subaru Mastro listed. Well, the detail of the vehicle on the website, along with access to the Carfax, convinced us we might have found the Subaru upgrade. Contacted Mastro and Tim promptly replied to us, answered our questions immediately, and was available at the scheduled time we set up. From the instant we sat in the car, Tim became a talking owner’s manual!! He knew how every-and I mean every-switch, button, and knob worked; the safety features; the improvements to a quieter ride; warranty and certified pre-owned particulars. Well, the smooth ride of the Subaru 2.5i Touring, along with the patient, courteous nature of Tim Schlobohm convinced us we had made the right choice. More
by C&R
Employees Worked With
Tim S, Lisa V
February 18, 2018
salesman & finance manager Cody Raza not only found the perfect car for me, he showed me cars in my price range. He also was very Knowledgealbe about the various models & their Cody Raza not only found the perfect car for me, he showed me cars in my price range. He also was very Knowledgealbe about the various models & their features. Julio, the finance manager was very efficient.Both men we very professional & pleasant. More
by Clmaclb
Employees Worked With
Cody R, Julio A
February 16, 2018
Fantastic service all around! Salesman Gene Honeycutt and finance guru Julio Ayala made my purchase of my 2018 Outback happen so fast it made my head spin! Gene got back to me wit Salesman Gene Honeycutt and finance guru Julio Ayala made my purchase of my 2018 Outback happen so fast it made my head spin! Gene got back to me within minutes with answers to my many questions about different options and prices. Julio was efficient, meticulous and thorough, and shopped around to get me the best financing deal. Both were very patient and took plenty of time with their explanations. As a woman buying a car I really appreciated that. I can’t recommend them more highly! The perks the dealership offers definitely make it worth selecting Mastro over other dealers. Free oil changes for the life of the vehicle?!? Wow! I initially chose them because they’re the only ones in the Tampa Bay area partnered with Costco’s car purchase program. After buying the car from them, it’s crystal clear why Costco selected Mastro. More
by Helen J
Employees Worked With
Julio A, Gene H
