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Subaru South Tampa
Tampa, FL
585 Reviews
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585 Reviews of Subaru South Tampa
February 21, 2018
Worth the Time to Write a Review I very rarely take the time to post a review unless it was a horrible experience. In this case I am going to make the exception for a job well done. I very rarely take the time to post a review unless it was a horrible experience. In this case I am going to make the exception for a job well done. Buying a car from Mastro Subaru was one of the best car buying experiences I have had. I had worked with another dealer in Pinellas County and found the car I wanted. But the experience quickly fell apart when it came to a fair value on my trade. This is when I reached out to Gene Honeycutt at Mastro. He moved mountains to find a very specific vehicle for me and gave me a Trade range sight unseen for my vehicle. When I came into the dealership to have a trade evaluation I was waiting for a lowball offer, but it never happened. We were able to agree on a fair-trade evaluation quickly. THE PRICES QUOTED NEVER ONCE CHANGED THROUGH COMPLETION OF THE TRANSACTION!!! I also wanted to give a shout out to Julio in the Finance group. Even though this was a cash transaction, he also went above and beyond to work through some limitations of my banking partner and get our deal done on time. I would strongly suggest that if you are in the market for a Subaru, your first stop should be Mastro. I could have saved a lot of frustration by visiting Gene and Julio first. More
by TNT
Employees Worked With
Julio A, Gene H
February 20, 2018
Soft Sale Environment focussed on Customers' Priorities. Both my Internet, phone contacts and follow-up visit with Gene Honeycutt were highly professional, efficient and prompt. Appreciated his soft sale app Both my Internet, phone contacts and follow-up visit with Gene Honeycutt were highly professional, efficient and prompt. Appreciated his soft sale approach and manners. Lisa V. was efficient, clear and persuasive in the explanation of Subaru warranty and in tending to the final stages of acquiring my Subaru. Bravi! More
by PK2018
Employees Worked With
Lisa V, Gene H
February 20, 2018
We love our Subaru Forester Touring Edition! We own a 2010 Subaru Forester Basic and was looking to upgrade. We found Mastro thru the TrueCar.com website and was interested in a Subaru Mastro lis We own a 2010 Subaru Forester Basic and was looking to upgrade. We found Mastro thru the TrueCar.com website and was interested in a Subaru Mastro listed. Well, the detail of the vehicle on the website, along with access to the Carfax, convinced us we might have found the Subaru upgrade. Contacted Mastro and Tim promptly replied to us, answered our questions immediately, and was available at the scheduled time we set up. From the instant we sat in the car, Tim became a talking owner’s manual!! He knew how every-and I mean every-switch, button, and knob worked; the safety features; the improvements to a quieter ride; warranty and certified pre-owned particulars. Well, the smooth ride of the Subaru 2.5i Touring, along with the patient, courteous nature of Tim Schlobohm convinced us we had made the right choice. More
by C&R
Employees Worked With
Tim S, Lisa V
February 18, 2018
salesman & finance manager Cody Raza not only found the perfect car for me, he showed me cars in my price range. He also was very Knowledgealbe about the various models & their Cody Raza not only found the perfect car for me, he showed me cars in my price range. He also was very Knowledgealbe about the various models & their features. Julio, the finance manager was very efficient.Both men we very professional & pleasant. More
by Clmaclb
Employees Worked With
Cody R, Julio A
February 16, 2018
Great service buying my 3rd Impreza. Great service as usual, Love this dealership since 2012. The team of John and Julio had me in and out in less than three hours. Great service as usual, Love this dealership since 2012. The team of John and Julio had me in and out in less than three hours. More
by Rachel Longo
Employees Worked With
Julio A, John B
February 16, 2018
warranty repair Mastro Service dept quickly analyzed a problem with power window, ordered parts, and fixed in very timely manner. Appreciate the help and professiona Mastro Service dept quickly analyzed a problem with power window, ordered parts, and fixed in very timely manner. Appreciate the help and professionalism in meeting warranty. More
by norm
Employees Worked With
Will C, Ray C
February 16, 2018
Fantastic service all around! Salesman Gene Honeycutt and finance guru Julio Ayala made my purchase of my 2018 Outback happen so fast it made my head spin! Gene got back to me wit Salesman Gene Honeycutt and finance guru Julio Ayala made my purchase of my 2018 Outback happen so fast it made my head spin! Gene got back to me within minutes with answers to my many questions about different options and prices. Julio was efficient, meticulous and thorough, and shopped around to get me the best financing deal. Both were very patient and took plenty of time with their explanations. As a woman buying a car I really appreciated that. I can’t recommend them more highly! The perks the dealership offers definitely make it worth selecting Mastro over other dealers. Free oil changes for the life of the vehicle?!? Wow! I initially chose them because they’re the only ones in the Tampa Bay area partnered with Costco’s car purchase program. After buying the car from them, it’s crystal clear why Costco selected Mastro. More
by Helen J
Employees Worked With
Julio A, Gene H
February 15, 2018
Love my new used truck!!! The customer care of this dealership is amazing. The two salesmen that dealt with me, Tim Schlobohm and Luis Turmero were very helpful and attentive The customer care of this dealership is amazing. The two salesmen that dealt with me, Tim Schlobohm and Luis Turmero were very helpful and attentive to what I was looking for. I purchased a Truck without them pushing or making me feel obligated. Finalizing the deal in the Finance Dept with Julio Ayala made the purchase easy, as he explained every detail and made sure I understood everything I was signing. Thank you for helping me obtain the Truck I was looking for. You guys were great. More
by Tite1044
Employees Worked With
Luis T, Tim S, Julio A
February 15, 2018
Love my new used car Tim was great from the very beginning. Friendly and helpful through the entire experience. Would recommend him and this dealership to anyone. Julio wa Tim was great from the very beginning. Friendly and helpful through the entire experience. Would recommend him and this dealership to anyone. Julio was also a pleasure to work with. Car was priced cheap enough for me to come 600 miles and it was in PERFECT condition. More
by RSX
Employees Worked With
Tim S, Julio A
February 13, 2018
Excellent Car Purchase Experience and Customer CRe Recommend this dealership for customer care in getting the car I wanted explain, explain very well tge car features and get ready for driving it. I re Recommend this dealership for customer care in getting the car I wanted explain, explain very well tge car features and get ready for driving it. I reccomend Tim Scholombohm as he was our agent and give him 5 stars More
by Mmorana
Employees Worked With
Tim S
