
Stevenson-Hendrick Toyota Jacksonville
Jacksonville, NC
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1,076 Reviews of Stevenson-Hendrick Toyota Jacksonville
I must look poor. Came in to purchase a brand new Tacoma with cash didn't tell them that though. My wife asked what their current financing options were and pretty much Came in to purchase a brand new Tacoma with cash didn't tell them that though. My wife asked what their current financing options were and pretty much got blown off and tried to down sell us. Mentioned the vehicles we were looking at and didn't even get a test drive. They wouldn't even appraise my trade-in. So we walked. I wouldn't recommend this place. More
Excellent Sales Service Salesman Todd did an excellent job helping me purchase the vehicle I've always wanted, a 4runner trd pro. The one advertised on the website the night Salesman Todd did an excellent job helping me purchase the vehicle I've always wanted, a 4runner trd pro. The one advertised on the website the night before had sold by the time I got there in the morning, but after talking with Todd I found out there was another one scheduled to be delivered about 3 weeks later. Knowing that's what I wanted, he helped me purchase that one. Todd kept me informed throughout those 3 weeks that felt like 3 months where my vehicle was and when it would be on the lot. Finally Dana wrapped up the financial side for me with a smooth process of signing the virtual papers. Very professional and couldn't ask for better service both of them. More
Great, Profesiinal and helpful Thoroughly enjoyed my experience. Far better than the Sanders ford experience. Employees were polite and helpful, even if they were not working direct Thoroughly enjoyed my experience. Far better than the Sanders ford experience. Employees were polite and helpful, even if they were not working directly with me on my purchase More
Excellent! Stevenson Toyota of Jacksonville has an outstanding service department. It is modern and the covered garage-like drop off and pick up area is great. Stevenson Toyota of Jacksonville has an outstanding service department. It is modern and the covered garage-like drop off and pick up area is great. The staff is knowledgeable in their assessments, considerate of your time and fair in pricing. The waiting area is comfortable and the coffee is pretty good too :) More
Great sevice. Was very informative courteous. Top of line and enthusiastic sevice. Chris was very helpful very patient.The financial team was great courteo sevice. Was very informative courteous. Top of line and enthusiastic sevice. Chris was very helpful very patient.The financial team was great courteous willing to work with you to get the deal done More
Positive friendly experience. Came in for a service appointment and left with a new vehicle. Everyone was very friendly and answered my questions. There was no pressure placed on Came in for a service appointment and left with a new vehicle. Everyone was very friendly and answered my questions. There was no pressure placed on me at anytime to buy. They presented a deal that was acceptable, explained all my options and showed me how they arrived at the numbers. I have been a Toyota fan for years and I was impressed with this dealership. We just moved to the area in July and great service is important to me. More
Smooth Just want to thank Josh for making my first vehicle purchase a smooth one. He was very professional and had all the answers to my questions. If you pl Just want to thank Josh for making my first vehicle purchase a smooth one. He was very professional and had all the answers to my questions. If you plan to make a purchase stop by and talk to Josh More
Awesome experience This was the best car buying experience I have ever had with buying a car! No pressure from anyone, our sales person Katie was the total package and t This was the best car buying experience I have ever had with buying a car! No pressure from anyone, our sales person Katie was the total package and the rest of the staff was awesome!! They gave us the deal we wanted the first time with absolutely no haggling! I would definitely recommend Stephenson Toyota and I'll be coming back for my next car. More
My visit was excellent The customer service was amazing and they tried everything they could to put me in a car. They worked with me and we finally found a 2016 Toyota Corol The customer service was amazing and they tried everything they could to put me in a car. They worked with me and we finally found a 2016 Toyota Corolla and I'm very happy with the car. They did an amazing job and I couldn't ask for better service. More
Extremely exciting for my first vehicle purchase I was extremely pleased with the help and assistance from Josh, he stayed in touch with me every time a different truck/SUV came in that he thought I' I was extremely pleased with the help and assistance from Josh, he stayed in touch with me every time a different truck/SUV came in that he thought I'd like and because of that continued service and care I'm in my new 4Runner today because of Josh's unwavering help to find the right car for me. Also the management staff and the financial staff help me get everything set up quickly so I could drive it immediately, and making a purchase like this it makes me feel great at the service they gave me and will definitely recommend anyone to Stevenson Toyota! Thank You. Jeremiah (A very pleased customer) More