Stevenson-Hendrick Toyota Jacksonville

Positive experience at Stevenson Toyota I was very impressd with my encounter at Stevenson Toyota. I went to the dealership only to compare models within the Camry family. I was met by Sher I was very impressd with my encounter at Stevenson Toyota. I went to the dealership only to compare models within the Camry family. I was met by Sherry Blake and received a warm pleasant greeting. I was very upfront with my mission that I did not intend to buy a car today. I was on a fact finding mission. Sherry's words " then tell me what you'd like to know so I can help you". There was never any uncomfortable pressure. She knew the products very well. Answered all my questions. Gave information over and above I thought to ask. I went to the dealership with I'm not buying and I am not going to get wet since rain was coming to driving off with a beautiful Camry and leaving behind my 11 year old girl truck. Sherry Blake is applauded for excellence customer service. More

buy a new car I walked in not knowing for sure what kind of vehicle I wanted to get. When I walked in Ms. Sherry Blake asked me a few basic questions to help narrow I walked in not knowing for sure what kind of vehicle I wanted to get. When I walked in Ms. Sherry Blake asked me a few basic questions to help narrow down not only what I wanted, but what I needed. She did not try to over sell me something just because i was convenient for her. She took her time to make sure everything was in place and that I was happy with my purchase. She was amazing, kind and not just as a salesman. More

Great Customer Service Sherry Blake has great customer service. Very informative and personable. i had a great overall experience purchasing a vehicle at this dealership; Sherry Blake has great customer service. Very informative and personable. i had a great overall experience purchasing a vehicle at this dealership; which is my first experience buying a vehicle at a dealership. highly recommend. More

Outstanding Experience We had a great experience with our new car purchase today. Doug Donnelly gave us outstanding service and made sure we were aware he was there for any We had a great experience with our new car purchase today. Doug Donnelly gave us outstanding service and made sure we were aware he was there for any assistance we needed with questions. Our second successful and satisfactory purchase from Stevenson Toyota and Doug Donnelly. More

Great Dealership! Great Experience! When I pulled into the dealership, I already knew I would be driving off the lot with a Toyota Tacoma. I drove directly to the Certified vehicles and When I pulled into the dealership, I already knew I would be driving off the lot with a Toyota Tacoma. I drove directly to the Certified vehicles and was immediately greeted by Sassandra. I told her that this would be an easy sale for her as I knew exactly what I wanted. I told her I was looking for a certified Tacoma with 4 wheel drive to pull my boat and use my truck on the beach. I also said I was looking for an even exchange from my 2018 Ford Escape Titanium. I was in business for many years and I can tell you that the employees worked to make sure I had exactly what I wanted. I do not waver when it comes to vehicle purchases and don't like "pushy" sales people. I can tell you that these are down to earth people who love their jobs, smile when things get a little tense, and go above and beyond to make sure I was treated as the only person in the dealership. I even got a Diet Mt. Dew that I know belonged to a member of the staff. No one ever has Diet Mt. Dew. LOL... I can't tell you how much FUN it was to make my purchase. Kudos to all....especially Cassandra...you ROCK BROOKLYN! More

Quick and Easy I got in there with an idea of what I wanted and not knowing much about how the process worked and within 2 hours I was out the door with the exact ca I got in there with an idea of what I wanted and not knowing much about how the process worked and within 2 hours I was out the door with the exact car I wanted at a price I could've only hoped for. They helped me with every step of the process from finding the right car, to calling my bank and getting the loan, to dealing with the DMV to register my car. I was able to drive out of the dealership that night with my new car happier than I ever imagined I would be leaving a car dealership! More

Outstanding Found exactly what I was looking for. Great experience, staff were all great. Will come back in the future for my transportation needs. Very convenie Found exactly what I was looking for. Great experience, staff were all great. Will come back in the future for my transportation needs. Very convenient location. More

Doug was so awesome! Doug got me in a car I wanted in the price range I wanted! Drove it off the lot the same day! Brand new Corolla! We happen to be from the same area an Doug got me in a car I wanted in the price range I wanted! Drove it off the lot the same day! Brand new Corolla! We happen to be from the same area and that was only a bonus! Thanks Doug! More

Best affordable car!! We had our last vehicles brakes go out so we only had 1 car and that’s hard with being in the military so Doug helped us get in a car that suited our We had our last vehicles brakes go out so we only had 1 car and that’s hard with being in the military so Doug helped us get in a car that suited our budget and made the price affordable! More

Amazing Customers Service i give Sherry a five star rating due to her excellent customer service skills, politeness, willing to help. I came on Saturday 04/14/2017 looking to p i give Sherry a five star rating due to her excellent customer service skills, politeness, willing to help. I came on Saturday 04/14/2017 looking to purchase a vehicle. She was very eager to help and work with all the concerns i had. unfortunately we couldn’t get everything finished that day. I returned back on Monday 04/16/2018 and Sherry was very adamant we were going to finish the deal and that she did!!!! i recommend any future car buyers to ask for her! More