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Steve Rayman Chevrolet

Smyrna, GA

3.7
1,134 Reviews

2155 Cobb Pkwy SE

Smyrna, GA

30080

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1,134 Reviews of Steve Rayman Chevrolet

June 03, 2024

Having a 15 word minimum entry for a review is counterproductive and detrimental to satisfaction score. Next time i will not respond. More

by phoenix.kasten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Barrett
Jun 03, 2024 -

Steve Rayman Chevrolet responded

Thank you for your feedback. At Steve Rayman Chevrolet, we value all input and will consider this as we strive to improve our processes.

June 02, 2024

The environment was extremely welcoming upon walking in. Everyone spoke and ensured I was being assisted. Tot was the BEST!! She made sure she got me exactly what I wanted and did not let up until the numbe More

by Erica Rowe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric, Totiana
Jun 03, 2024 -

Steve Rayman Chevrolet responded

Erica, we're delighted to hear that Tot and the team at Steve Rayman Chevrolet provided such a welcoming environment and excellent service. Enjoy your new vehicle!

June 02, 2024

Steve Rayman took One month for a warranty repair. Since all of the loaners have been sold or were in use, they were not helpful at all in acquiring a temporary vehicle. They also do not provide trans More

by stuarthhunt
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex
Jun 03, 2024 -

Steve Rayman Chevrolet responded

Thank you for sharing your experience. We apologize for the inconvenience caused by the delay in your warranty repair and the lack of assistance with a temporary vehicle or transportation credits. This feedback is valuable, and we will review our processes to improve service efficiency. If you'd like to discuss this further, please reach out at your convenience. Thank you, Thomas Campbell - Service Manager - 678-424-2084

June 01, 2024

I recently had purchased my new Primer Suburban from Steve Raymond, and I couldn’t be more satisfied with the service I received. From the moment I walked into the dealership until the end of the day wh More

by aliinal1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor
Jun 03, 2024 -

Steve Rayman Chevrolet responded

Thank you for sharing your experience! We're delighted to hear that our team at Steve Rayman Chevrolet provided such excellent service and made the purchase of your new Primer Suburban seamless. Enjoy the ride, and we appreciate your recommendation!

May 29, 2024

Told me on the phone they could address my issues with my appointment. When I got there, they said it would be three or four days before they could look at it. More

by MORSECODE2000
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keisha McCaster
May 30, 2024 -

Steve Rayman Chevrolet responded

I apologize for the inconvenience you experienced with your appointment. We strive to provide accurate information and timely service, so it's disappointing to hear about this miscommunication. Please reach out directly so we can address your concerns promptly. Thank you, Thomas Campbell - Service Manager - 678-424-2084

May 28, 2024

Quick, easy, and friendly. I like how they don’t jerk you around with the $$$. More

by shannon_kearins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keisha McCaster
May 29, 2024 -

Steve Rayman Chevrolet responded

Shannon, we are pleased to hear that you had a 5-star experience with our team at Steve Rayman Chevrolet! Have a great day!

May 28, 2024

Everything went smooth ! The workers helped me out ! Even if I had questions or concerns. More

by AARONBREWER3124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot her name but hopefully this goes to her, she’s polite and on standby
May 29, 2024 -

Steve Rayman Chevrolet responded

We are glad to hear that our team made your service visit smooth and easy. Thank you for trusting Steve Rayman Chevrolet with your automotive needs.

May 26, 2024

The customer service is terrible. I got my oil changed and oil was left on my car and it wasn’t cleaned More

by sessna_driv
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Barrett
May 27, 2024 -

Steve Rayman Chevrolet responded

I'm sorry to hear about your experience with our service. Leaving oil on your car is not acceptable, and we apologize for any inconvenience this caused. We'd like the opportunity to make things right, so please reach out when you can. Thank you, Thomas Campbell - Service Manager - 678-424-2084

May 26, 2024

Recall service for my car had to call 3 times to get status update on More

by CHARBRELAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Irvine
May 26, 2024 -

Steve Rayman Chevrolet responded

A 3-star experience is absolutely not what we expect for our customers. I would like to learn why you gave the low rating and see what I can do to improve your experience. Please contact me directly so we can discuss this. Thank you, Thomas Campbell - Service Manager - 678-424-2084

May 25, 2024

Mr. Randall was a pleasure to do business with. He was able to give me all the information I needed before I made the 2hr trip to the dealership. And when I arrived he was waiting on me with exactly what More

by jordan.reese.smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoffrey Randall
May 28, 2024 -

Steve Rayman Chevrolet responded

We're delighted to hear that Mr. Randall provided you with all the information and a great experience at Steve Rayman Chevrolet! Thanks for making the trip, and enjoy your new vehicle!

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