Steve Rayman Chevrolet

So here is my story...2002 Montecarlo in good body condition and 171,000 miles...transmission failing...i love the car, so after discussing this issue with my service manager Tim Whitton, who has been condition and 171,000 miles...transmission failing...i love the car, so after discussing this issue with my service manager Tim Whitton, who has been my go to man for 9 years, i decided to pay $3000 to replace transmission last August...everything was OK until December when I heard metal scraping from under the hood...took car back to dealership...had to rent a car at my expense, but if it was the transmission, labor and parts was totally covered under the 100,000 mile warranty..car rental was not covered...i didn't understand why I had to pay for the car rental since the transmission certainly should not have failed me in that short time. Transmission was repaired in 3 days. 3 days of car rental at my expense = $116. Here comes the good part...Billy (Supervisor) told me that since I was a loyal customer, they would try to work something out for me, perhaps sharing the cost of my car rental. To my surprise, in the mail, I received a check from Steve Rayman Chevrolet for $116, which was full reimbursement for the car rental. That really did exceed my expectation...On a final note, I really do believe in Tim and Billy, that they do want customers like me to remain loyal. Thank you guys ! More

Most pleasant experience I have every had purchasing a car. The salesman were easy, the dealership was very clean. All professionals called me by name. All my questions and concerns about purchasing a car. The salesman were easy, the dealership was very clean. All professionals called me by name. All my questions and concerns about purchasing a vehicle were thoroughly reviewed. The staff wanted to make sure my new vehicle filled my needs. More

My experience at Steve Rayman was one to be remembered. When your car is not trustworthy there is always stress on your mind. Steve Rayman Chevrolet was the answer to my prayers. Mr. Brett Clark made me fe When your car is not trustworthy there is always stress on your mind. Steve Rayman Chevrolet was the answer to my prayers. Mr. Brett Clark made me feel comfortable and like I was a part of the Steve Rayman family before the papers were signed. Brett even kept my Starbucks coffee cup filled. I am very happy with my purchase (2010 Chevrolet impala). Thanks and God More

You guys rock!! All the names mentioned above went above their call of duty with excellent customer service!! You guys got me the car I wanted for the price I needed it at. Thank you again! I will defintly their call of duty with excellent customer service!! You guys got me the car I wanted for the price I needed it at. Thank you again! I will defintly be recommeding you guys to everyone I know. More

The day was a smooth sailing day and the staff was really great. When I express my concerns on anything, those concerns were listen too and everything was addressed. Thanks to the guys at the Steve Rayman Ch great. When I express my concerns on anything, those concerns were listen too and everything was addressed. Thanks to the guys at the Steve Rayman Chevrolet. You guys rock!!! More

They were very helpful an nice. they made my first time buying a car ever fun an exciting. i well recommend all my friend to get a car there.... buying a car ever fun an exciting. i well recommend all my friend to get a car there.... More

I'm happy that I left Superior Chevrolet and joined Steve Rayman's Chevrolet for two thumbs up service!! - Thanks for a great experience... - Maryanna Ransom (aka Tamu Posey)... Rayman's Chevrolet for two thumbs up service!! - Thanks for a great experience... - Maryanna Ransom (aka Tamu Posey)... More

I HAVE PURCHASED MANY CARS AND HAVE BEEN IMPRESSED WITH THE STAFF. THEY ARE THE ONLY PLACE I WOULD DEAL AND BUY FROM AS THEY STAND BY THEIR WORD. ON ONE OCCASION I HAD AND ISSUE AND IT WAS QUICKLY RESOLV THE STAFF. THEY ARE THE ONLY PLACE I WOULD DEAL AND BUY FROM AS THEY STAND BY THEIR WORD. ON ONE OCCASION I HAD AND ISSUE AND IT WAS QUICKLY RESOLVED IMMEDIATELY. I WILL RECOMMEND ALL MY FRIENDS AND FAMILY. YOU HAVE A CUSTOMER FOR LIFE. More

Service performed October 15th. Again for the 2nd consecutive time, I don't believe the 27 point inspection was done. I wasn't given the inspection sheet the first time. The second time I had to as consecutive time, I don't believe the 27 point inspection was done. I wasn't given the inspection sheet the first time. The second time I had to ask for it and I know some of the info is not correct because I took the vehicle within the same week to another Chevy dealer and a 3rd party independent service chain and both stated that the tread depth is not true as listed on the inspection sheet; it's suggested that I actually need 2 tires. The Steve Rayman tech listed tread depth as 6/32 on all tires. The 2 tires on the rear actual tread depth was 3/32 or 2/32; I don't remember which one now. Also stated on the inspection sheet, the psi is listed as 35. When I left the service dept. the psi showing on the vehicle's info center read 42 on 2 tires, 40 on the other 2 tires. As of Nov. 13th, the lowest psi I have noticed was 37 and that's on days it's really cold. I also was not told of any problems or concerns regarding the vehicle. There was a statement "40k past due" listed. I didn't know what that meant; I assumed that it meant that my oil change was past due the 40k mileage mark. I wasn't told what this meant until I went to service for another issue on November 11th. More