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Steve Rayman Chevrolet - Service Center

Smyrna, GA

3.5
395 Reviews

395 Reviews of Steve Rayman Chevrolet - Service Center

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June 11, 2024

I had an appointment today at 11:00 am. for a lube, oil, and filter I am an elderly lady recovering from back surgery. I use a walker and must wear a back brace. I arrived at 10:55 am. I was More

by Anne
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Barrett
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2024

I use the service center for years. Staff is very attentive and job done right. More

by BBUCZULI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Steve Rayman Chevrolet responded

We are grateful for your review and your loyal business. Thank you from all of us at Steve Rayman Chevrolet!

June 10, 2024

Excellent service and service agent Kameyah Ransom. Efficient, professional and most cooperative. Give her a raise. More

by VSHUTZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kameyah Ransom
Jun 10, 2024 -

Steve Rayman Chevrolet responded

Thank you for the glowing review! We're delighted to hear that Kameyah provided excellent service at Steve Rayman Chevrolet. Your feedback is much appreciated, and we'll be sure to share your kind words with her!

June 09, 2024

Very pleased with my sales person Service and the manager for their service while we was at the dealership an for helping me out More

by RNICHOLS1335
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Steve Rayman Chevrolet responded

We're delighted to hear that our team at Steve Rayman Chevrolet provided excellent service during your visit. Thanks for sharing your positive experience!

June 08, 2024

I brought my car in yesterday with 9:30 reservation. At 4:15, I realized I had not received a call that my car was ready and to schedule my return shuttle. When I called to inquire, I was told the car w More

by DNICENY318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
Jun 10, 2024 -

Steve Rayman Chevrolet responded

I apologize for the miscommunication and inconvenience you experienced. We aim to provide timely updates and reliable shuttle service, so it's disappointing to hear we fell short. We're grateful you're willing to give us another chance and will strive for a smoother experience next time. If you'd like to discuss this further or have any other concerns, please reach out to me directly. Thank you, Thomas Campbell - Service Manager - 678-424-2084

June 08, 2024

Excellent service. Made the buying process easy. Professional, friendly, and courteous was all the staff. Highly recommend!!! More

by Wsentmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Steve Rayman Chevrolet responded

Thank you for the high praise! We're delighted to hear that our team at Steve Rayman Chevrolet made your buying process smooth and enjoyable. We appreciate your recommendation!

June 07, 2024

Your servce center is clean and the waiting rooms are welcoming. The service that I received on June 5th was great! My service adviser was courteous, professional , efficient and effective in addressing More

by EDAW0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ellen
Jun 07, 2024 -

Steve Rayman Chevrolet responded

Thank you for the kind words! We're glad to hear that our service center at Steve Rayman Chevrolet met your expectations and provided a great experience. We appreciate your feedback and look forward to serving you again!

June 07, 2024

Very professional would recommend to anyone looking for a Chevy or needs a repair. Top-notch Dealership More

by JDB131983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Steve Rayman Chevrolet responded

Thanks for the recommendation! We're delighted to hear you had a professional experience at Steve Rayman Chevrolet. We appreciate your support and look forward to assisting you again in the future!

June 07, 2024

I did my oil service a this location & i asked for the advertised free alignment check. Almost everything came red so i decided to come back for the alignment service, when they gave me the paper that sho More

by allanrodas.biz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I dont remember their names
Jun 08, 2024 -

Steve Rayman Chevrolet responded

Allan, I apologize for any confusion and frustration you experienced with the alignment check. We strive to provide accurate assessments, so it's concerning to hear about this discrepancy. Your feedback is important, and I'd like to discuss your concerns further to ensure clarity in our services moving forward. Please feel free to reach out at your convenience. Thank you, Thomas Campbell - Service Manager - 678-424-2084

June 07, 2024

I am writing to express my extreme dissatisfaction with the recent service we received at your shop for our company vehicles. On 5/15/24, we brought in one of our company cars for repairs. Unfortunately More

by DANS9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex
Jun 10, 2024 -

Steve Rayman Chevrolet responded

I'm sorry to hear about the delays and lack of communication you experienced with your company vehicles. We understand how crucial timely service is for business operations, and it's clear we didn't meet expectations here. We'll investigate this matter thoroughly to ensure it doesn't happen again and discuss this with our team. If you are willing, would you please reach out to me directly so we can discuss this in more detail? Thank you, Thomas Campbell - Service Manager - 678-424-2084

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