Steve Jones Chrysler Dodge Jeep Ram

An Experience to Remember! Thanks so much to a hard working group of men that assisted with our purchase of two vehicles. They helped to take the "ouch!" factor out of buying an Thanks so much to a hard working group of men that assisted with our purchase of two vehicles. They helped to take the "ouch!" factor out of buying and working through all the factors associated with financing and choosing the right purchases to meet our needs. I would recommend them to any of my friends and family. They truly care about serving others and not just making money. We are very happy with our 2014 jeep and 2013 Chrysler 200. I felt like family after meeting and working with these guys! Paula M. Lamar ;) More

Norman Lang and Angel Cadiz First of all let me start off by saying that I had lost faith in this car lot. I had got put into a situation that I wasn't aware of the heartache it First of all let me start off by saying that I had lost faith in this car lot. I had got put into a situation that I wasn't aware of the heartache it would cause me in the long run. After being miserable for a year and a half...Norman and Angel felt that it was only right to help me out of my terrible situation and they both did just that!!! I went to get an oil change on Friday morning on the Journey...the vehicle that I got fast talked into and Norman could see that I still was unhappy with the Journey. So long story short they both went to work and got me out of my horrible situation. I want to say THANK YOU THANK YOU THANK YOU FOR HAVING SUCH 2 WONDERFUL WORKER'S!!! I am so happy with my new vehicle and you can't begin to imagine just how happy they have made me. Angel has always been very nice to me every time I come there...they both are very hard worker's and I just want you to know that they are great people and I would definitely recommend both of them to see when you want honest worker's. Again...THANK YOU SO MUCH NORMAN LANG AND ANGEL CADIZ!!! More

Disappointed. I left with a good deal but after they were done selling me the car, they didn't care to help me with anything else. Something was wrong with my Aux/i I left with a good deal but after they were done selling me the car, they didn't care to help me with anything else. Something was wrong with my Aux/iPod port and my car charging port. I called Norman because he said if I needed "anything at all", he would help. I emailed him twice with no response and ended up taking my car to a Hyundai dealer somewhere else. I understand that they might not have been able to fix it at Steve Jones and would have more than likely told me to go directly to a Hyundai dealer but an email response would have been professional and appreciated. Oh, and when I traded in my car they told me it's "high mileage" would mean they would not even sell it on their lot - it's currently being advertised with LOW MILEAGE... so thank you for lying to me (and giving me less than was deserved for my car). I also emailed Norman about this and again... no response. Lastly, when I did get my new car, it was dirty. It was supposedly sent back to be washed and cleaned out again but they clearly did nothing. I will not be returning to Steve Jones and I will not refer anyone else there either. More

Quick, painless and enjoyable! I was in the market for a Jeep Wrangler for a few months, had a deal fall through at another dealer and wasn't looking forward to another attempt. It I was in the market for a Jeep Wrangler for a few months, had a deal fall through at another dealer and wasn't looking forward to another attempt. It didn't start out well with the Jeep I had driven 45 minutes to look at having been sold the night before. However, Norman (Internet sales) showed me a few others they had on the lot and was incredibly well informed about Jeeps. He was patient, prompt and made it "too easy." I wasn't pleased that the prices listed on the web included all possible discounts, which I didn't qualify for, a bit deceptive. Nonetheless, they worked with me on the price and offered a reasonable amount for my trade-in, all without any pressure. Angel in finance even beat my pre-approved loan rate and had everything done in less than 30 minutes. Everyone at the dealership was friendly and eager to help. More

Bad experience Mr Norman was suppose to help me and my girlfriend get a car he specifically told me he wouldn't run my credit til he was sure to be able to find me a Mr Norman was suppose to help me and my girlfriend get a car he specifically told me he wouldn't run my credit til he was sure to be able to find me a deal well little did you know after feeling out all this information and never getting back in touch with me he ran my credit anyways I've called him and text him no return phone call no nothing horrible business man he's lost my business More

Scam artists Watch the out the door price. Mine included a sales tax figure about $750 dollars below the actual tax cost. I would have had to pay that when I w Watch the out the door price. Mine included a sales tax figure about $750 dollars below the actual tax cost. I would have had to pay that when I went to get my tags. I asked Mr. Lang twice about this wrong figure and never received a response. In addition, do not pay much attention to the "internet special price" as it includes every rebate known to man and Chrysler. You will not qualify for the rebates upon which this price is based. Sort of a switch-and-bait price. More

Best car buying experience thanks to Norman Lang This is the second time every buying a car and Norman Lang made the experience easy and fun. He was reasonable, honest, kind and considerate. He will This is the second time every buying a car and Norman Lang made the experience easy and fun. He was reasonable, honest, kind and considerate. He will work with you on all aspects and will honestly (yes, honestly) get you the best deal available and explain EVERYTHING to you. If you go to this dealership, request Norman Lang IMMEDIATELY!! More

half a$$ing everything they can get away with The "detail" department cares little about clean, they just throw a lot of grease on everything that you must spend over an hour scrubbing off later. The "detail" department cares little about clean, they just throw a lot of grease on everything that you must spend over an hour scrubbing off later. I have been a detailer by trade and to say their work is pathetic would be an overstatement. Listen guys, you can't just spray something on and rinse it off and grease the xxxx out of it and call it a detail job. You make far more mess than you take care of. I wish I had avoided the paint/fabric "protection" because it is a SCAM. After 2 washes you can't tell anything has been applied to help the paint. The interior "protection" smells bad and does nothing. If you choose this dealer skip the extras because it will cause nothing but more work for you in the future. More

thanks Norman Lang Norman did his best to make our trade in and purchase of a new car a great deal. Thanks Norman Lang for a great deal. Norman did his best to make our trade in and purchase of a new car a great deal. Thanks Norman Lang for a great deal. More

Norman Lang is the Man! Norman did his best to make our trade in and purchase a great success! He even watched our 2 kids while we met with the Finance Director and loan off Norman did his best to make our trade in and purchase a great success! He even watched our 2 kids while we met with the Finance Director and loan officer. He even stayed over his time to seal the deal on our new 2014 Toyota Camry! Thanks again Norman! More