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Steve Hahn Auto Group

Yakima, WA

4.3
614 Reviews
Call Dealership (509) 248-4700

1730 S 1st St

Yakima, WA

98901

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614 Reviews of Steve Hahn Auto Group

July 01, 2023

The Employees Lack energy, communication and appear bothered by customers. This department could use improvement immediately. More

by AUSTINB3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor Ramey
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Jul 05, 2023 -

Steve Hahn Auto Group responded

We appreciate you leaving us 3 stars and this feedback. We are really sorry to hear about the frustrations you felt when working with your service advisor. My name is Jared, I am the manager of the service department here and I will personally be looking into this issue with my staff. Feel free to reach out to me with any more questions or concerns you may have.

July 01, 2023

Bill was very helpful with all my questions and concerns with buying a new car and helping me with anything else I had to do with the car More

by SUSAN_PEANUT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Charles, Jeri Knoll, David Bier
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Jul 05, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We love to hear that you had a great experience when purchasing your new Kia with Bill! It was a pleasure doing business with you!

June 30, 2023

Ok to deal with, they take advantage of the buyer in today's market. They charge over MSRP for new vehicles because "they can" and they said they "don't charge as much as so & so to justify it". More

by Frustrated
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chelsey Lizotte, Luis Wright, David Bier
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Jul 03, 2023 -

Steve Hahn Auto Group responded

We really appreciate the 3 stars and your feedback. We are really sorry to hear about the frustrations you felt with the pricing when purchasing your new Kia. My name is Josh, I am the general manager here and I would like to chat with you a bit more on this issue to see if there is anything I can do to remedy your situation. Please give me a call at my direct line (509) 248-4700.

June 29, 2023

They were professional. The salespeople knew what they were talking about. James was a decent human being. More

by CCAMPB33
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dave Cook, Manni Garcia, Ruben Escobar, Curtis Moore, Jeri Knoll, James Kelch
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Jul 03, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We love to hear that you had a great experience working with James when purchasing your new Kia! It was a pleasure doing business with you!

June 27, 2023

The service department with service writer Trent was very good. They were able to get me in the next day and get my issue taken care of on my van. I’m very happy with the way the service department handled e More

by davidanderson457
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Taylor Ramey, Trent Poage, Keara Willett, Brandon Winward
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Jun 28, 2023 -

Steve Hahn Auto Group responded

Thank you for the 4 stars and for your review! We love to hear that you had an excellent experience working with Trent when getting your Kia serviced and that he was able to fit you in and get your van taken care of in a timely manner! We would love to hear how we could've earned that extra star from you!

June 27, 2023

Basic car sales. Nice facility. Made a deal that I was ok with but they definitely got the warm and fuzzy end of the deal. More

by wagnum
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chelsey Lizotte, Craig Johnson, Dave Cook
Report | Print
Jun 28, 2023 -

Steve Hahn Auto Group responded

Thank you for the 3 stars and for your feedback. We are happy to hear that we were able to help you get into a car you liked! We would love to know how we could've earned the extra 2 stars from you!

June 27, 2023

All the staff are Friendly, courteous,helpful and knowledgeable. Always has a smile on their faces More

by Smlancaster3465
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Taylor Ramey, Trent Poage, Keara Willett, Brandon Winward
Report | Print
Jun 28, 2023 -

Steve Hahn Auto Group responded

We love to hear that you had an excellent and friendly experience when bringing your Jeep in to get serviced! Thank you so much for the 5 stars and for this awesome review!

Jun 28, 2023 -

Smlancaster3465 responded

You are most welcome

June 27, 2023

I’ve had very good help from Luis Wright with all the questions I’ve had since buying my car More

by RESTEVES49
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Josh Krueger, Craig Johnson, Luis Wright, Kevin Berger
Report | Print
Jun 28, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this review! We love to hear that you had a great experience with Luis when purchasing your new Mercedes-Benz and that he was able to answer all the questions you had! It was a pleasure doing business with you!

June 27, 2023

It was very good. I did everything. I wanted them to do very quick. Everybody was very nice. More

by taylor.moskaloff
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brandon Winward
Report | Print
Jun 28, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this review! We love to hear that you had an excellent experience when bringing your Kia in to get serviced! It was a pleasure doing business with you!

June 26, 2023

Always friendly n immediately ordered the part that was needed. Even took care of shipping More

by Aplets
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Don't remember
Report | Print
Jun 28, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We love to hear that you always have a great and friendly experience when bringing your Kia in for service or parts! It's always a pleasure doing business with you!

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